[Remote] Social Media Supervisor (Volunteer/Remote)

Note: The job is a remote job and is open to candidates in USA. Abuse Refuge Org. (ARO) is seeking a Social Media Supervisor volunteer to lead its social media department and align social media strategies with organizational goals. The role oversees team members, content and campaigns, while supporting brand consistency and audience engagement.

Responsibilities

• Perform research on current benchmark trends and audience preferences
• Oversee Social Media Department which includes (but is not limited to): Content Creators, Content Proofreaders, Video Editors, Quality Assurance Specialist, Special Project Interns, Graphic Designers, Visual Content Designers. Outreach Coordinators, and Social Media Schedulers
• Rally team to ensure all tasks are completed on time/by their due dates
• Provide department updates
• Conduct 1:1 trainings with new team members
• Regularly communicate with team to answer questions/troubleshoot/train
• Provide recommendation letters/confirmation of volunteership/LinkedIn recommendations (upon request)
• Design and implement social media strategies to align with business goals
• Set specific objectives
• Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos, and news) working with other agencies
• Monitor SEO and web traffic metrics
• Collaborate with other teams regularly to ensure brand consistency with posts
• Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout) and collaborate with NED and Graphic Design Department
• Suggest and implement new features to develop brand awareness, like promotions and competitions
• Stay up-to-date with current technologies and trends in social media, design tools, and applications
• Work with team utilizing Asana platform and ensuring tasks/campaigns/posts that are assigned are completed by the due date
• Respond to requests in a timely fashion
• Attend weekly mandatory leadership meeting weekly team meetings
• Build relationships with each team member to help them feel comfortable and included as an integral part of ARO
• Be in regular communication with the Social Media Manager and when things come up to communicate matters accordingly
• Other requirements as needed, not mentioned above

Skills

• At this time in ordinance with our BFOQ policy we are only hiring female identifying volunteers
• Hands on experience in content management
• Excellent copywriting skills
• Ability to deliver creative content (text, image, and video)
• Solid knowledge of SEO, keyword research, and Google Analytics
• Knowledge of online marketing channels
• Excellent communication skills
• Analytical and multitasking skills
• Bachelor's degree in Marketing or relevant field
• Must be available to volunteer 10-15 hours a week
• Must be U.S.-based or in a neighboring country for time-sensitive tasks

Benefits

• Flexible hours volunteer engagement role
• Virtual work environment
• Opportunity to gain valuable work experience
• Opportunity to develop skill sets
• Departmental cross-training
• Leadership roles
• Mentoring
• Opportunity to excel within your chosen vocation

Company Overview