[Remote] Software Consultant - NetSuite

Note: The job is a remote job and is open to candidates in USA. Creative Planning is hiring a Software Consultant to implement NetSuite solutions for clients, including configuration, data migration, testing, training, and post-go-live support. The role also supports existing customers by resolving issues, delivering enhancements, and helping optimize their use of NetSuite.

Responsibilities

• Perform functional demonstrations of software functionality
• Assist with requirements and data gathering and developing project scope and deliverables
• Actively contributes to implementation projects from design through to go-live
• Consult on operational improvements, recognize functional gaps, and update NetSuite design plans
• Configure and tailor NetSuite to meet specific customer requirements
• Lead key project phases, managing tasks and milestones to ensure successful outcomes
• Maintain up-to-date expertise in NetSuite ERP functionality and architecture
• Provide ongoing consulting, configuration, and enhancement support to improve client operations and system usage
• Implement additional features and functions to improve client operations
• Troubleshoot software issues via the support ticketing system, assist with usage challenges, and research and apply effective resolutions
• Performs daily team and client contact, will occasionally conduct work at the client site
• Completes and releases time on time
• Active participant in weekly departmental meetings
• Active participant in routine project status meetings
• Manage workload to meet targets and deadlines

Skills

• Bachelor's degree in Information Technology, Business, or equivalent work experience
• 2+ years of software administration
• 1+ years of NetSuite ERP experience
• Strong understanding of general operations across departments such as sales, service, production, projects, etc
• Customer facing consulting experience
• Strong ability to translate customer business requirements into advanced operational solutions
• Ability to manage multiple project commitments simultaneously in a deadline focused environment and meets agreed upon timeframes
• Possesses a passion for helping customers more effectively run their businesses
• A willingness to tackle initiatives and work independently with little oversight
• Prioritizes tasks, develops effective work procedures, and manages time well
• Advanced analytical, problem-solving, and decision-making skills; demonstrates good judgment in selecting methods and techniques for obtaining solutions
• Strong interpersonal skills and ability to communicate effectively with both technical and non-technical individuals
• Is attentive to detail and accuracy, is committed to excellence, and looks for improvements
• Practices self-development, seeks out new responsibilities, and generates new ideas
• Deployment experience
• NetSuite Suite Foundation Certification or other relevant certifications
• Experience working in a consulting or client-facing role
• Exposure to project management and process
• Experience in manufacturing, inventory, warehouse, distribution, and projects

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