[Remote] Software Engineer, Control Plane

Note: The job is a remote job and is open to candidates in USA. Hightouch is an Agentic Marketing Platform powered by a Composable CDP that helps marketing teams leverage customer data and AI. The Software Engineer, Control Plane will build user-friendly enterprise tools for onboarding, managing, and scaling Hightouch deployments, with a focus on backend systems, distributed systems, asynchronous workflows, scalability, and reliability. The role also involves strong product thinking and collaboration on product specifications.

Responsibilities

• The Control Plane team focuses on building user-friendly but powerful tools and products for enterprises to efficiently onboard onto Hightouch and manage and scale their Hightouch deployments
• Roles, Permissions, and Access Control: We have a flexible and powerful access control framework that allows enterprise admins to configure the right level of permissions for different groups of users and teams within their company. As Hightouch expands our product lines, the Control Plane team will also adapt and extend our access control capabilities to support that growth
• Change Management: When a customer’s underlying data model or data warehouse changes, this can have downstream impact on their Customer Studio schema, audiences, and other syncs and data pipelines. What tools can we build for admins to better manage these types of changes at scale?
• Data Warehouse Performance and Costs: As customers continue to adopt Hightouch within their organizations and their usage of Hightouch grows, they’ll drive more warehouse activity and compute from Hightouch. How can we help admins better understand and optimize warehouse performance and costs as a result of Hightouch activity?

Skills

• The ideal candidate will be comfortable diving deep into backend, distributed systems, and asynchronous workflows and think holistically about architecture, scalability, maintainability, and reliability
• We are also looking for someone with strong customer and product thinking and who feels comfortable writing and engaging with product specs
• We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above

Benefits

• Meaningful equity compensation
• Remote-first policy

Company Overview

Company H1B Sponsorship