[Remote] Sr. Manager, Commercial Learning & Development – Operations

Note: The job is a remote job and is open to candidates in USA. Apellis Pharmaceuticals, Inc. is hiring a Sr. Manager, Commercial Learning & Development – Operations to lead the operational infrastructure, processes, and governance for its Commercial Learning & Development function. The role manages learning systems, training schedules, reporting, onboarding, and cross-functional coordination to support consistent, compliant, and scalable training delivery.

Responsibilities

• Own the operations and governance model for Commercial Learning & Development, establishing standards, processes, and documentation that drive consistency and accountability
• Create, optimize, and maintain standard training class schedules, including Integrity Selling class schedules, coordinating facilitators, participants, and logistics across therapeutic areas
• Support the structure and stand-up of the new learning management system (LMS), and manage and continuously improve systems and tools (e.g., LMS, Veeva, certification tracking) to ensure compliance, efficiency, and accuracy
• Standardize training surveys and lead reporting and analytics (survey aggregation, metrics, dashboards) to monitor performance and inform business decisions
• Develop and oversee the Commercial Learning & Development calendars, scheduling, and project trackers, ensuring alignment and transparency across stakeholders and cross-functional partners
• Support Training Managers with scheduling, calendar invitations, and territory and field organization activities to enable efficient, well-coordinated training delivery
• Provide hands-on support for training initiatives as needed, stepping in on delivery and execution to maintain continuity and quality
• Serve as the liaison between administrative support and cross-functional teams, ensuring clear communication, timely handoffs, and coordinated execution
• Standardize communications and templates to improve stakeholder engagement and efficiency
• Provide operational leadership for onboarding, vendor management, and meeting coordination, ensuring a professional and seamless learner experience
• Partner with cross-functional stakeholders to implement future-forward solutions (intranet, governance policies, advanced analytics) that enable scalability as the organization grows
• Serve as a strategic thought partner to the Director, Global Commercial Learning & Development, on process improvement and infrastructure, ensuring operational discipline and freeing leadership capacity for strategic initiatives

Skills

• Bachelor's degree required
• 7+ years of experience in project management, training operations, or commercial excellence within Life Sciences
• Demonstrated experience implementing and governing learning systems, tools, and processes in a commercial organization
• Proven success establishing infrastructure and standards that scale within a growing biotech or specialty pharma company
• Strong project management expertise with ability to design, implement, and sustain operational frameworks
• Deep knowledge of learning management systems (LMS) and related digital platforms
• Highly organized with strong attention to detail and ability to manage multiple priorities simultaneously
• Exceptional collaboration and communication skills; able to partner across Sales, Market Access, HR, and other stakeholders
• Strategic problem-solver with a continuous improvement mindset
• Comfortable navigating ambiguity and building new processes in a fast-paced, evolving environment
• Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, Teams) and experience with project management tools (e.g., Smartsheet, Asana, Monday.com, or equivalent)
• Ability to quickly learn and adapt to new systems and technologies that enable operational efficiency
• Advanced degree in business or related discipline preferred

Benefits

• Health insurance with premium coverage
• 401K with company match
• Paid time off (PTO)
• Long-term disability insurance
• Life insurance
• Inclusive family building benefits
• Flexible time off
• Summer and winter shutdowns
• Paid family leave
• Hybrid work arrangement with regular in-office engagement

Company Overview

Company H1B Sponsorship