Remote Position

[Remote] Sr MS Sales Development Specialist

๐ŸŒ Remote ยท Malaysia ๐Ÿ’ผ Full-time

Note: The job is a remote job and is open to candidates in USA. Waters Corporation is hiring a presales leader for Waters Connect, its informatics platform for analytical laboratories, serving pharma customers with a focus on biopharma applications. The role partners with sales and product management teams to demonstrate and sell the platform, gather customer feedback, and provide limited post-sales troubleshooting and training.

Responsibilities

  • Meet or exceed sales targets for Waters Connect (standalone or as part of MS instruments)
  • Collaborate with MS Specialists and Territory account managers to showcase benefits of Waters Connect to customers
  • Collaborate with Product Management to identify future upgrades needed and test them in the field
  • Maintain installed-base customer satisfaction by providing troubleshooting and post-sales training as needed
  • Visit customers frequently to highlight Waters solutions and help customers with any technical obstacles in their way
  • Build technical competency on Waters Solution and to be perceived by customers as a credible resource
  • Maintain current knowledge on vertical markets dynamics, application trends, and other critical business information
  • Provide information to marketing team to create business development programs
  • Maintain CRM and full leverage sales tools and applications
  • Submit accurate and timely monthly sales forecasts
  • Develop business through monthly plan of action

Skills

  • Minimum of Bachelor's Degree in scientific areas such as chemistry, biology, or biochemistry
  • 5+ years of mass spectrometry experience including related SW solutions
  • Committed and eager to achieve results
  • Sound communication and presentation skills
  • Highly organized / well-prepared / time management skills
  • Strong interpersonal skills and a good listener
  • Matured disposition, positive attitude and strong sense of dedication
  • Adaptive to a dynamic and ever-changing environment
  • Strong technical background in analytical technologies, especially MS
  • Experience with Waters Connect, Unify is a plus
  • Mass spectrometry field sales and/or marketing experience is a plus
  • Experience with mass spec software, preferably Waters Connect

Benefits

  • Comprehensive training on the SW platform will be provided.
  • Remote work (#LI-Remote).

Company Overview

  • Waters Corporation (NYSE: WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. It was founded in 1905, and is headquartered in Milford, Massachusetts, USA, with a workforce of 10001+ employees. Its website is http://www.waters.com.
  • Company H1B Sponsorship

  • Waters Corporation has a track record of offering H1B sponsorships, with 23 in 2026, 18 in 2025, 30 in 2024, 26 in 2023, 13 in 2022, 23 in 2021, 15 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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