Remote Position
[Remote] Strategic Account Executive - San Francisco
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. GitLab is hiring a Strategic Account Executive to help large, regulated organizations adopt, implement, and expand their use of its AI-powered DevSecOps platform. The role leads complex enterprise sales cycles and account strategies, coordinating with internal teams and partners to drive customer adoption, retention, and growth.
Responsibilities
- Support GitLab’s strategic large prospects and customers as a trusted advisor throughout their DevSecOps journey
- Drive the full sales cycle in large, complex enterprises, including prospecting, qualifying, developing, and closing new opportunities across your assigned accounts
- Provide strong account leadership and direction in both the pre-sales and post-sales process to ensure customers realize value from GitLab’s AI-powered DevSecOps platform
- Coordinate closely with Solutions Architects, Customer Success, Support, and strategic channel partners to design and execute account strategies that drive adoption, expansion, and retention
- Develop and execute structured account plans based on customer business needs, including opportunity mapping, stakeholder alignment, and multi-threaded engagement across technical and business teams
- Ensure successful rollout and ongoing adoption through proactive account management activities, regular business reviews, and clear alignment on customer outcomes
- Prepare and deliver accurate activity and forecast reports, and contribute to root cause analysis on wins and losses while sharing lessons learned with account managers, marketing, and technical teams
- Act as the voice of the customer by sharing feedback and product ideas, and use a consultative approach to create proposals, quotes, and presentations that clearly link GitLab’s solutions to customer business objectives
Skills
- A true desire to see customers achieve meaningful outcomes and long-term value from their investment in GitLab
- Experience driving complex B2B software sales cycles with large enterprises, ideally in DevSecOps, software development tools, or adjacent SaaS solutions
- Proven success selling into large, strategic organizations, with the ability to build trusted relationships with C-level and senior stakeholders across business and technical teams
- Able to provide a high degree of account management and control, working under minimal supervision on complex opportunities while maintaining clear communication and alignment
- Ability to generate new business and expand existing accounts through consultative, multi-stakeholder sales motions that result in sustainable, long-term partnerships
- Experience collaborating with strategic channel partners to develop opportunities, co-sell, and support successful customer adoption
- Excellent negotiation, presentation, and closing skills, with effective written and verbal communication that influences internal and external stakeholders
- You share our values and work in accordance with them, use GitLab in your daily work
- Preferred experience with Git, software development tools, application lifecycle management, or security/application security tools
Benefits
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
Company Overview