[Remote] Strategic Account Manager Furniture

Note: The job is a remote job and is open to candidates in USA. Staples is hiring a Strategic Account Manager, Furniture to lead furniture sales growth and profitability across assigned national customer organizations. The role shapes sales strategy, negotiates agreements, manages a large account portfolio, and partners with internal teams to drive profitable growth.

Responsibilities

• Own furniture sales growth and profitability for assigned group purchasing organizations, integrated delivery networks, and consortiums across the U.S
• Build and maintain business relationships with senior customer leaders and national agreement partners
• Develop annual business plans to grow accounts, strengthen existing relationships, and improve profitability
• Lead furniture contract, amendment, renewal, pricing, and service negotiations with customers
• Review pricing specifications and contract requirements to support compliance and identify opportunities to improve operating profit
• Partner with business development, account management, sales, legal, pricing, and other teams on deal strategy, requests for proposal and information, legal agreements, and customer program evaluations
• Coordinate reporting on integrated delivery network and consortium sales, including customer-specific contract compliance, rebates, and pricing requirements
• Train and guide Business Development and Account Executive teams on consortium initiatives, growth opportunities, and strategies to win new members and expand current accounts
• Translate customer feedback, business trends, and market insights into furniture sales strategies for the broader sales organization
• Contribute to strategies for winning new customers and increasing profitable sales with existing customers

Skills

• A strong drive to win, learn from setbacks, and move quickly toward the next best action
• Executive-level communication and presentation skills, both virtually and in person
• A consultative negotiation style that balances customer needs with profitable business outcomes
• The confidence to address difficult issues and help stakeholders align around a clear course of action
• A collaborative approach to partnering across sales roles, sales leadership, and supporting functions
• A customer-focused mindset and the ability to build trusted, long-term relationships
• Strong business, financial, operational, and technology acumen
• The ability to connect business and industry trends to tailored solutions based on the Staples value proposition
• Sound independent judgment in developing deal strategy, program assortment, and pricing recommendations
• The ability to work independently with limited day-to-day supervision while keeping partners informed and aligned
• Bachelor's degree, or equivalent work experience
• 8+ years of related experience managing large, complex customer accounts
• Experience negotiating customer pricing, contracts, renewals, amendments, or service agreements
• Experience using business and financial analysis to make fact-based sales or pricing decisions
• Experience developing account plans or sales strategies focused on growth and profitability
• Experience presenting recommendations to senior customer or business leaders
• Experience in furniture sales or within the contract furniture industry
• Experience supporting group purchasing organizations, integrated delivery networks, consortiums, or other large national customer agreements
• Experience working with healthcare customers and healthcare terminology
• Experience with supply chains and multiple product or service lines
• Experience leading a program, project, or cross-functional initiative without direct people-management responsibility

Benefits

• Monthly incentives
• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days)
• Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts
• Company Match 401(k)
• Physical and Mental Health Wellness programs

Company Overview

Company H1B Sponsorship