[Remote] Strategic Account Specialist - GI Specialty Sales - Harrisonburg, VA

Note: The job is a remote job and is open to candidates in USA. Phathom Pharmaceuticals is hiring a Strategic Account Specialist to drive regional sales impact by engaging high-value gastroenterology customers and supporting priority accounts. The role partners with territory representatives, delivers clinical product discussions, and leads regional training and business planning.

Responsibilities

• Drive Regional Sales Impact: Achieve and exceed sales objectives by engaging the highest-value gastroenterology (GI) customers across the region, in collaboration with Territory Sales Representatives
• Deepen Clinical Expertise: Maintain advanced product and disease state knowledge to deliver in-depth, clinically focused engagements with gastroenterologists, advanced practice providers, and office staff—effectively introducing new treatment options and addressing clinical questions or objections
• Expand Market Influence: Assess and interpret regional market dynamics, access opportunities, and competitive trends; accelerate pull-through by aligning strategies with Territory Sales Representatives and office staff
• Collaborate in Overlay Model: Partner with multiple Territory Sales Representatives to enhance customer coverage, expand prescribing depth, and ensure coordinated execution in priority accounts
• Lead Training & Development: Serve as a Regional Trainer by supporting new-hire onboarding, facilitating skill development in the field, and leading workshops and capability sessions at regional and national meetings
• Advance Business Planning: Work closely with Regional Sales Manager to contribute to strategic business planning across the region, ensuring alignment of overlay priorities with territory and regional goals
• Cross-Functional Partnership: Collaborate with Marketing, Training, Sales Operations, and other commercial colleagues to drive operational excellence and share best practices
• Execute with Discipline: Fulfill all administrative and operational responsibilities, including effective use of CRM systems, expense management, and compliance with all company and regulatory standards

Skills

• Bachelor's degree from an accredited college or university
• Minimum 5 years of successful pharmaceutical sales experience for external candidates. Internal candidates with a proven track record of exceptional performance may be considered with fewer years of experience
• Consistent achievement of sales objectives with formal recognition (e.g., top rankings, awards, President's Club, or equivalent)
• Demonstrated success launching new products and driving adoption in competitive markets
• Advanced analytical and business acumen with the ability to interpret market dynamics, identify opportunities, and apply insights to strategy
• Demonstrated ability to build and sustain professional relationships with gastroenterologists, advanced practice providers, and key office staff in both live and virtual settings
• Strong computer and digital skills, including Microsoft Office Suite (Excel, PowerPoint), Veeva Engage, Teams, Zoom, and other relevant platforms
• Ability to thrive in a fast-paced, dynamic environment with shifting priorities and multiple demands
• Valid driver's license and safe driving record
• Proven ability to succeed in an overlay model—partnering with multiple sales representatives to deliver coordinated strategy and measurable impact
• Experience as a peer mentor, field trainer, or facilitator in workshops or meetings; strong facilitation and presentation skills
• Previous experience in gastroenterology or other specialty therapeutic areas

Benefits

• Highly competitive medical, dental and vision coverage options with low monthly premiums
• Roth & Traditional 401(k) savings plan with annual employer match
• Long-term incentive equity compensation program
• Employee Stock Purchase Plan (ESPP)
• 16 weeks of paid parental leave for all new parents
• 4-week part-time Bridge-Back-to-Work Program
• Hybrid and Flex Working Arrangements
• Unlimited Time Off
• 17 paid company holidays in addition to a year-end winter shutdown period
• Annual Fitness & Wellbeing Reimbursement
• Company-provided Life and Accidental Death & Dismemberment (AD&D) insurance
• Company-provided short and long-term disability benefits
• Pet insurance benefits
• Company-funded HSA plan
• Accident and Hospital Indemnity insurance
• Employee Assistance Program (EAP)
• Paid time off to volunteer
• Employee recognition program
• Employee discounts

Company Overview