[Remote] Strategic Sales Engineer

Note: The job is a remote job and is open to candidates in USA. Sovos is hiring a Strategic Sales Engineer to support complex customers and prospects across Direct and Partner sales. The role provides product expertise, leads discovery and solution design, supports sales opportunities, and ensures effective handoffs to onboarding.

Responsibilities

• Provide domain expertise on the Sovos product suite to our largest, most complex customers and prospects requiring the highest level of service, and handle escalated cases from other Sales Engineers
• Lead client discovery sessions to uncover unforeseen challenges, understand customer pain points around tax information reporting, and align Sovos solutions to meet their needs
• Design and deliver customized solution demonstrations using Sovos SaaS solutions, working closely with Sales to conduct compelling presentations for executive-level audiences
• Collaborate on solution architecture by understanding customer system landscapes and translating them into effective integration solutions, and assist in creating RFP and RFI responses
• Drive new brokerage sales opportunities with Alliances and work to upsell current client bases with account management
• Ensure seamless handoffs from sales to onboarding for new clients by partnering closely with the onboarding team
• Proactively identify knowledge gaps, provide training to the team, and continually improve demonstration capabilities, internal training, and proposal content
• Leverage AI tools to enhance solution design, streamline discovery processes, and improve customer engagement throughout the sales cycle

Skills

• You can lead technical discovery sessions, design complex solutions, and present to executive audiences
• Experience in SaaS or enterprise technology sales
• You're comfortable presenting and selling to executive-level prospects and clients
• Excellent written and verbal communication skills
• You understand tax compliance workflows and can translate regulatory requirements into technical solutions
• You're ready to learn quickly with our support
• You have strong project management skills, including follow-through and the ability to see projects to completion without significant oversight
• You can take a concept, internalize it, build alignment around it, drive its implementation, and identify ways to continuously improve it
• You're comfortable with AI-assisted workflows and using AI tools to improve efficiency, analysis, and customer outcomes

Benefits

• Global Mentoring Programs
• AI Tools and Technology from Day 1
• Continuous Learning and Development
• Language Learning Support
• Global Employee Recognition Platform and Programs
• Global Parental Leave Policy
• Flexible Time-Off
• Comprehensive Health, Dental and Vision Insurance
• 401(k) with company match
• HSA with Sovos match
• Tuition Reimbursement
• Volunteer Time Off and Charitable Giving Match

Company Overview