[Remote] System Administrator

Note: The job is a remote job and is open to candidates in USA. Trinity Health is seeking a College Systems Administrator to support Mount Carmel College of Nursing. The role manages and maintains the College’s Student Information System, Learning Management System, website, and ERP-related software; provides system support and training; ensures reliability and security; troubleshoots issues; and implements upgrades and integrations.

Responsibilities

• Exhibits each of the Mount Carmel Service Excellence Behavior Standards holding self and others accountable and role modeling excellence for all to see. For example: demonstrates friendliness and courtesy, effective communication creates a professional environment and provides first class service
• Meets population specific and all other competencies according to department requirements
• Promotes a Culture of Safety by adhering to policy, procedures and plans that are in place to prevent workplace injury, violence or adverse outcome to associates and patients
• Relationship-based Care: Creates a caring and healing environment that keeps the patient and family at the center of care throughout their experience at Mount Carmel following the principles of our interdisciplinary care delivery system
• (For patient care providers) Provides nursing care, ensures an environment of patient safety, promotes evidence-based practice and quality initiatives and exhibits professionalism in nursing practice within the model of the ANCC Magnet Recognition Program®
• Be the subject matter expert on all campus Student Information Systems (SIS) IT
• Plan and execute software updates, patches, and new feature implementation, including testing changes to ensure functionality
• Oversee the operation and maintenance of the SIS, ensuring it runs efficiently and effectively
• Collaborate with colleagues to design efficient business processes which utilize campus systems
• Designs complex data queries based on identified inquiries/needs including extracting and validating requested data
• Train colleagues regarding campus systems as relevant to their roles
• Serve as back-up to the Instructional Designer for questions and problems regarding the Learning Management System (LMS)
• Implement new systems as needed, including writing integrations
• Work closely with Trinity Information Systems (TIS)
• Identify and resolve issues related to system performance, user access, and data integrity
• Respond to relevant helpline tickets and provide solutions
• Manage permissions, security protocols, and data governance to protect sensitive information
• Strictly adhere to all Family Educational Rights and Privacy Act (FERPA) requirements
• Maintain thorough documentation of system processes, user guides, and training materials
• Participates in College Assembly
• Serves on Colleges committees as assigned
• Responsible for compliance with Organizational Integrity through raising questions and promptly reporting actual or potential wrongdoing
• All other duties as assigned

Skills

• Education: Bachelor's degree in a related field is required
• In lieu of degree, 5-7 years direct experience in systems administration and information technology
• This is an onsite position at Mount Carmel College of Nursing
• Experience: 5-7 years relevant work experience, Ellucian Saas HIGHLY preferred
• Effective Communication Skills
• Possess well developed skills in providing systems administration, technical support, and training
• Ability to work collaboratively or independently, demonstrate initiative; capable of prioritizing and managing own workload and work with minimum supervision – demonstrating accountability
• Strong organizational skills
• Proficiency in SQL databases, SAAS software, information systems, and integrations, Ellucian Saas HIGHLY preferred
• Ellucian Saas HIGHLY preferred
• Preferred but not required: Product Implementation Experience

Company Overview

Company H1B Sponsorship