[Remote] Technical Product Writer

Note: The job is a remote job and is open to candidates in USA. Team Cymru is hiring a Product Marketing Writer to connect Product with its go-to-market organization. The role turns product strategy, technical capabilities, and market insight into launch, sales enablement, web, and analyst materials.

Responsibilities

• Partner with Product and Marketing leadership to understand what exists today, what is changing, what is coming next, and what is committed versus directional
• Turn roadmap discussions into complete launch and enablement kits within days, including core messaging, launch briefs, sales decks, seller talk tracks, FAQs, objection handling, discovery questions, and demo narratives
• Develop solution overviews, use-case briefs, competitive guidance, technical explainers, and internal training materials
• Use modern generative design tools to produce visuals for enablement packages and collaborate with in-house or contract designers
• Build interactive and AI-assisted enablement experiences, including guided product evaluations and playbooks
• Build and maintain a product marketing source of truth covering platform narrative, product capabilities, priority use cases, technical differentiation, competitive positioning, and proof points
• Write product and website copy, customer communications, partner materials, and campaign source material
• Package capabilities across the portfolio to show how telemetry, APIs, integrations, AI tooling, and data products work together to solve customer problems
• Write effectively for security practitioners, sellers, CISOs, analysts, executives, customers, and partners
• Recognize when a product development requires a small update to an existing story and when it materially changes the narrative
• Partner across Product, Marketing, Sales, Sales Engineering, Customer Success, Communications, and Revenue Operations to ensure the organization is ready when something reaches the market
• Co-develop written materials with Marketing leadership to support external industry analyst relationships
• Identify missing pieces early and drive the decisions and cross-functional alignment required to launch successfully
• Reduce the amount of translation Product leaders must personally perform for the field

Skills

• 7+ years of experience in product marketing, solutions marketing, product management, technical marketing, or another product-to-market role
• Exceptional writing and editorial skills, with the ability to turn an hour of complex conversation into three pages of clarity
• Demonstrated ability to take complicated products or concepts and turn them into clear, polished market-facing materials
• Strong synthesis skills and the ability to identify the important signal inside large amounts of information
• A portfolio of substantive work, such as launch materials, sales enablement, product narratives, solution briefs, presentations, web content, or messaging frameworks
• Proficiency with AI tools, without outsourcing taste, judgment, or critical thinking
• Strong project ownership and an instinct to ship
• Ability to work effectively with Product and Engineering without requiring them to do the product marketer's work
• Ability to operate effectively in a dynamic environment where product strategy continues to evolve
• Sound judgment in distinguishing between established capabilities, directional plans, supportable claims, and messaging that requires qualification
• Sufficient technical acumen to understand Team Cymru's capabilities and engage subject matter experts with informed, insightful questions
• Working knowledge of threat intelligence, network telemetry, or security operations concepts
• Experience in cybersecurity, enterprise infrastructure, data platforms, developer products, or another technically complex B2B category
• Experience developing materials in support of industry analyst relations
• Bachelor's degree in Marketing, Communications, Journalism, English, Computer Science, or equivalent experience

Benefits

• Collaborative, mission-driven, fast-paced, team-oriented, and mission-focused culture.
• Ample opportunities to build, create, and shape how Team Cymru tells its story.
• Remote position.

Company Overview