[Remote] Technical Program Manager (Retail)

Note: The job is a remote job and is open to candidates in USA. GlobalLogic is a digital engineering company that helps organizations design and build innovative products, platforms, and digital experiences. The Technical Program Manager will lead large-scale technical programs and Agile delivery initiatives, coordinating cross-functional teams, managing Scrum processes, removing impediments, and driving timely product delivery.

Responsibilities

• Help team or individual to clarify goals and actions to achieve them
• Facilitate their team for better creativity and tries to improve the efficiency of the development team
• Work closely with Product Managers/Product Owners/Business Analysts/Data Architects
• Act as a technical lead of the team
• Perform and review detailed design of functionality for the current sprint
• Resources allocation for the sprint
• Responsible for managing the scrum process with the coordination of scrum team in Agile methodology
• Responsible to remove the impediments for the scrum team
• Arranges daily stand-up meetings, facilitate meetings, schedule meetings, demo and decision-making processes in order to ensure quick inspection and proper use of adaptation process
• Helps product owner to make the product backlogs in good shape and make them ready for the next sprint
• Acts as safeguard for their team, shielding from outside distractions and interferences
• Conflict resolution, focusing on scrum values of openness, honesty and respect
• Reinforce communication within team
• Forecast the numbers of deliverables possible in an iteration, which is based on evidence and reliable source
• Coach Agile practices. They can coach individuals and interactions over processes and tools.·
• Help managing cross scrum teams communications

Skills

• 10+ years of technology program/project management experience managing large transformational programs, and projects in a large-scale matrix organization; responsible for schedule, budget, and scope; oversight of multiple project managers and vendors
• Experience in Retail domain, more specifically deep expertise needed in Point of Sales systems
• 8+ years of program/project management experience working with Agile (SCRUM) methodologies and continuous integrations and delivery; with solid experience using agile delivery tools
• Proven experience as a Project, Program or Application Delivery Manager leading enhancements, migrations, or integrations with Informatica delivery teams and platforms
• Excellent communication skills with the ability to influence and lead others across all levels of the organization
• Solid experience leading and managing technical teams
• Knowledge of agile methodology and frameworks like Scrum, Kanban, XP, etc
• Expertise in estimation and planning
• Understand the basic fundamentals of iterative and incremental development
• Knowledge about other methodologies other than Agile-Scrum, so that they can explain other methodologies to motivate their team
• Basic knowledge of software development processes and procedures to understand their team needs
• Ability to take and understand their commitment to deliver the product on time
• Know about the value of metrics and incremental delivery
• Knowledge of tasks, backlog tracking, burndown metrics, velocity, user stories etc
• Should be able to provide and suggest technical guidance to the team
• Bachelor's degree in Computer Science, Engineering, or Mathematics, related quantitative subject area, or equivalent practical experience
• Minimum of 6+ years of proven experience as a Program Manager (Tech) or Technical Program Manager or Engineering Manager in a software, SaaS, or systems development environment
• Excellent written and verbal communication skills and exceptional emotional intelligence
• Ability to influence and empower people across a broad variety of job functions through your relationships
• Strong organizational skills to lead multiple, challenging priorities simultaneously, without losing sight of the highest priority items
• Strong technical, analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive decisions
• Strong technical experience in large distributed systems, ability to conceptualize and lead delivery in a microservice environment
• Solid technical proficiency and an ability to comprehend technical designs, challenges, and risks. Engineers enjoy working closely with you
• Familiarity with engineering metrics like code coverage, service reliability, service efficiency, capacity management, etc

Benefits

• Opportunity to work on market-defining products using the latest technologies.
• Collaborate with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities.
• Flexible work schedules and opportunities to work from home.
• Continuing education classes, professional certification and training (technical, soft skills, language, and communication skills).
• Additional learning opportunities through international knowledge exchanges.
• Health and life insurance.
• Short-term and long-term disability insurance.
• Matched contribution 401K plan.
• Flexible spending accounts.
• PTO and holidays.

Company Overview

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