[Remote] Technical Writer

Note: The job is a remote job and is open to candidates in USA. Camunda is hiring a Technical Writer embedded in product teams to own documentation for platform areas and shape the developer experience. The role also maintains and improves documentation infrastructure, publishing workflows, and tooling in collaboration with product and engineering teams.

Responsibilities

• Troubleshooting and fixing failing GitHub Actions workflows, including reading CI logs, isolating the breaking change, and getting the build green again
• Reviewing and merging contributions from engineers and the wider community, and keeping branches and versioned docs releases in good shape
• Diagnosing broken links, redirects, MDX and rendering errors, and search indexing issues across current and versioned content
• Handling Docusaurus, Node, and dependency upgrades, and resolving the breakages that come with them
• Improving the tooling, automation, and linting that writers and contributors rely on, so our publishing process stays fast and predictable
• Own and drive the documentation for one or more product areas, acting as the embedded technical writer within the corresponding product teams
• Maintain and improve our documentation site's technical infrastructure, including build tooling, deployment pipelines, and Docusaurus platform configuration, to keep publishing fast, reliable, and scalable
• Work closely with engineers, product managers, and designers to stay deeply informed about the product roadmap and ensure documentation is accurate, timely, and aligned with feature development
• Become a subject matter expert in your assigned product areas, developing hands-on experience with Camunda products to create documentation that reflects real-world usage and developer needs
• Lead documentation efforts from concept through to release, including planning, writing, reviewing, and maintaining content that empowers developers to succeed with Camunda technologies
• Advocate for documentation as a critical part of the user experience, bringing the user’s perspective into product discussions and influencing design and implementation where appropriate
• Continuously improve the structure, clarity, and completeness of the documentation based on analytics, user feedback, and your own insights
• Collaborate with other writers and the broader Documentation team to share best practices, contribute to team goals, and evolve our documentation tooling and standards

Skills

• 3+ years of technical writing experience and a strong portfolio of developer-focused content such as user guides, installation guides, API references, tutorials, and technical blog posts
• Proven experience of maintaining, troubleshooting, configuring, and extending documentation site infrastructure and deployment pipelines, preferably using Docusaurus
• Hands-on experience with Java, Kubernetes, Helm, Docker, and related technologies, and a proven ability to deeply understand, use, and test complex technical products (ideally with Camunda 8 or similar products)
• Experience with writing about on-premise software installation or other technical environments, as well as SaaS and software documentation
• Proven ability to tailor content for diverse audiences and technical backgrounds, including software engineers, application developers, business analysts, and process owners
• Experience with docs-as-code workflows and documentation frameworks such as Docusaurus, and using AI, Git, and Markdown in a developer-centric environment
• Ability and/or willingness to use [our product](https://accounts.cloud.camunda.io/signup?_ga=2.47330343.127558761.1654184528-504024057.1654184528)
• Software engineering experience, or proficiency with one or more programming languages
• Comfortable iterating on an existing technical writing style guide and advocating for its cross-functional use

Benefits

• Equity through the Virtual Stock Option Plan (VSOP), where applicable.
• Work from anywhere with the setup that suits you.
• Home office budget.
• Co-working space support.
• Flexible time off.
• Annual Kickoff, team offsites, and Camundi Connection Budgets, including contributions to meetups while travelling and local gatherings with fellow Camundi.
• Access to locally tailored healthcare.
• Modern Health for global mental wellbeing.
• Live Well Lifestyle Spending Account (LSA), a flexible global benefit; the program launches in 2026 and scales to €1,000 annually from 2027.
• Retirement and pension plans, often with company contributions.
• Life and disability insurance where relevant.
• Up to $/€/£1,000 per year for self-driven learning, including courses, certifications, and books.

Company Overview

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