[Remote] Territory Manager, Patient Growth

Note: The job is a remote job and is open to candidates in USA. Hopscotch Primary Care is hiring a Territory Manager, Patient Growth to grow its patient population through field-based sales and community outreach. The role builds referral and community partnerships, identifies and enrolls prospective patients, manages a territory sales pipeline, and tracks growth performance.

Responsibilities

• Own patient acquisition goals within your assigned territory
• Build and execute a territory sales plan to achieve monthly and quarterly enrollment targets
• Prospect for new opportunities through networking, cold outreach, community engagement, and referrals
• Identify, qualify, and convert prospective patients into active Hopscotch patients
• Develop and maintain a healthy pipeline of leads and manage opportunities through every stage of the enrollment process
• Track sales activity, conversion metrics, and pipeline performance using CRM tools
• Develop strong relationships with community organizations, senior centers, churches, employers, healthcare providers, pharmacies, and other referral sources
• Identify new partnership opportunities that increase awareness and patient referrals
• Serve as the face of Hopscotch Primary Care throughout your territory
• Represent Hopscotch at community events, health fairs, educational programs, and networking opportunities
• Build lasting relationships with patients, caregivers, and community partners
• Follow up with new patients to ensure a positive onboarding experience
• Collect market intelligence and community feedback to improve outreach efforts
• Collaborate closely with Marketing, Clinic Operations, and Care Teams to maximize growth opportunities
• Develop territory growth strategies and action plans
• Monitor key sales metrics including leads, conversions, enrollments, and partnerships
• Maintain accurate CRM documentation and activity reporting
• Continuously evaluate outreach efforts and adjust strategies to improve results

Skills

• Is ambitious, organized, and energetic
• Is empathetic and an active listener
• Is a self-starter who is resourceful and doesn't need a lot of direction to succeed
• Has a drive to succeed and want to control their own income
• Has an ability to quickly connect and influence the right people
• Builds trust quickly and can handle tough conversations
• Is collaborative and contributes to the effectiveness to the overall team
• Demonstrates good judgement professionally and ethically at all times
• Enjoys talking with seniors
• High school diploma or equivalent
• 2+ years of sales, business development, account management, or customer-facing experience
• Valid driver's license
• Reliable transportation
• Ability to travel locally throughout the assigned territory
• U.S. work authorization
• CRM experience
• Bachelor's degree
• Healthcare, Medicare, insurance, or value-based care experience
• Experience using a CRM (Salesforce or similar)
• Experience working with older adults or community organizations

Benefits

• Home-based in the greater Asheville, NC area

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