Remote Volunteer Guest Experience & Hospitality Coordinator Legacy Lounge

Help Believe in Me create a warm, inclusive, and well-organized guest experience for Legacy Lounge donor-education events. The volunteer Guest Experience & Hospitality Coordinator supports approved virtual and optional Seattle-based gatherings, helping attendees feel welcomed and informed while protecting privacy and professional boundaries. Responsibilities: Prepare guest journeys, welcome messages, host notes, accessibility checks, FAQs, and hospitality plans Coordinate virtual waiting rooms, introductions, navigation, breaks, questions, and event transitions Support approved local hospitality planning without making purchases or vendor commitments independently Provide neutral directions to educational resources and appropriate contacts Respect name, contact, attendance, accessibility, dietary, and donor-preference information Avoid asking about wealth, estate details, gift intentions, or personal circumstances Never provide individualized legal, tax, investment, or estate-planning advice Document feedback and recommend guest-experience improvements Escalate privacy, conduct, accessibility, safety, or professional-boundary concerns Qualifications: Experience in hospitality, guest services, events, donor relations, customer service, community engagement, or nonprofit programs Warm, discreet, inclusive, organized, and professional communication Comfort with virtual event platforms and remote coordination At least 21 years old and willing to complete screening Ability to follow confidentiality and planned-giving boundaries This is a remote, project-based role available within the United States. Expect approximately 2–5 hours per event. Questions: [email protected] Believe in Me 107 Spring Street, 2nd Floor Seattle, WA 98104 (206) 414-8043