Remote Position

[Remote] VP BPO Sales

🌍 Remote · United States 💼 Full-time

Note: The job is a remote job and is open to candidates in USA. MCI is seeking a VP of BPO Sales to lead sales strategy and drive growth across its business process outsourcing sector. The role focuses on expanding market presence, acquiring enterprise clients, developing strategic partnerships, and leading a high-performing sales team.

Responsibilities

  • Develop and execute a comprehensive sales strategy to achieve aggressive growth targets and position the company as a market leader in BPO
  • Identify and pursue new business opportunities across industries, focusing on enterprise-level clients with complex outsourcing needs
  • Build and maintain trusted relationships with C-suite executives and key decision-makers to foster long-term partnerships
  • Collaborate with internal teams to design and present customized BPO solutions that deliver measurable business value
  • Monitor emerging trends and identify new service opportunities to expand the company’s footprint in the BPO space
  • Recruit, mentor, and lead a high-performing sales team aligned with strategic goals and growth initiatives
  • Define and track KPIs to measure sales effectiveness, pipeline health, and revenue performance
  • Work closely with delivery, operations, and marketing teams to ensure seamless execution of client engagements
  • Manage the sales budget, ensuring optimal resource allocation and ROI
  • Represent the company at major industry events, conferences, and forums to enhance brand visibility and thought leadership

Skills

  • Bachelor's degree in Business, Marketing, or related field
  • 10+ years of progressive sales experience, with at least 5 years in the BPO industry
  • Proven success in selling complex outsourcing solutions to enterprise clients
  • Track record of exceeding revenue targets in competitive environments
  • Expertise in long sales cycles, high-value contract negotiation, and consultative selling
  • Exceptional leadership, team-building, and strategic planning skills
  • Strong communication, presentation, and relationship-building abilities
  • Proficiency in CRM systems and sales analytics tools
  • Deep understanding of BPO operations, market dynamics, and client needs
  • Ability to foster a culture of innovation, accountability, and continuous improvement
  • Must be authorized to work in the country where the job is based
  • MBA preferred

Benefits

  • Remote work-at-home.
  • Paid time off and paid holidays.
  • Daily, weekly, and monthly contests with cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars.
  • Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment; all employees have access to MEC medical plans after 30 days. Benefit options vary by location.
  • Retirement savings programs, where available.
  • Short-term disability coverage is available.
  • Life insurance options.
  • Accident and critical illness insurance.
  • Significant advancement opportunities, with a focus on internal promotions.
  • Paid training.
  • A team-oriented culture that fosters collaboration and engagement.
  • Casual dress code.

Company Overview

  • MCI is a global leader in tech-enabled business services, simplifying contact center outsourcing for brands worldwide. It was founded in 2002, and is headquartered in Iowa City, Iowa, USA, with a workforce of 5001-10000 employees. Its website is http://www.mci.world/.
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