Remote Position

[Remote] VP BPO Sales

🌍 Remote · United States 💼 Full-time

Note: The job is a remote job and is open to candidates in USA. MCI is seeking a VP BPO Sales to lead sales strategy and drive growth across its business process outsourcing sector. The role focuses on expanding market presence, acquiring enterprise clients, developing tailored outsourcing solutions, and leading the sales team.

Responsibilities

  • Develop and execute a comprehensive sales strategy to achieve aggressive growth targets and position the company as a market leader in BPO
  • Identify and pursue new business opportunities across industries, focusing on enterprise-level clients with complex outsourcing needs
  • Build and maintain trusted relationships with C-suite executives and key decision-makers to foster long-term partnerships
  • Collaborate with internal teams to design and present customized BPO solutions that deliver measurable business value
  • Monitor emerging trends and identify new service opportunities to expand the company’s footprint in the BPO space
  • Recruit, mentor, and lead a high-performing sales team aligned with strategic goals and growth initiatives
  • Define and track KPIs to measure sales effectiveness, pipeline health, and revenue performance
  • Work closely with delivery, operations, and marketing teams to ensure seamless execution of client engagements
  • Manage the sales budget, ensuring optimal resource allocation and ROI
  • Represent the company at major industry events, conferences, and forums to enhance brand visibility and thought leadership

Skills

  • Bachelor's degree in Business, Marketing, or related field
  • 10+ years of progressive sales experience, with at least 5 years in the BPO industry
  • Proven success in selling complex outsourcing solutions to enterprise clients
  • Track record of exceeding revenue targets in competitive environments
  • Expertise in long sales cycles, high-value contract negotiation, and consultative selling
  • Exceptional leadership, team-building, and strategic planning skills
  • Strong communication, presentation, and relationship-building abilities
  • Proficiency in CRM systems and sales analytics tools
  • Deep understanding of BPO operations, market dynamics, and client needs
  • Ability to foster a culture of innovation, accountability, and continuous improvement
  • Must be authorized to work in the country where the job is based
  • MBA preferred

Benefits

  • Remote Work-at-Home
  • Earn PTO and paid holidays.
  • Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars.
  • Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment; all employees have access to MEC medical plans after 30 days. Benefit options vary by location.
  • Retirement savings programs, where available.
  • Short-term disability coverage is available.
  • Life insurance options.
  • Accident and critical illness insurance.
  • Significant advancement opportunities, with a focus on internal promotions.
  • Paid training.
  • A team-oriented culture that fosters collaboration and engagement.
  • Casual dress code.

Company Overview

  • MCI is a global leader in tech-enabled business services, simplifying contact center outsourcing for brands worldwide. It was founded in 2002, and is headquartered in Iowa City, Iowa, USA, with a workforce of 5001-10000 employees. Its website is http://www.mci.world/.
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