[Remote] VP of Sales and Customer Success

Note: The job is a remote job and is open to candidates in USA. ClickView is hiring a VP of Sales and Customer Success to lead its growth strategy in the United States and build a disciplined, high-performing Sales and Customer Success function. The role combines strategic planning with hands-on team leadership, sales execution, customer relationship management, and development of scalable processes for predictable growth.

Responsibilities

• Consistently driving sales success by partnering with the Executive team to execute a results-focused sales strategy targeting new business growth, working closely with the customer success team under a unified strategy
• Lead, coach, and hold accountable a high-performing US sales team to identify, qualify, and close new business opportunities. Set clear expectations on activity, pipeline health, and conversion metrics, with a focus on priority districts and states
• Establish strong operating rhythms across forecasting, pipeline reviews, and deal inspection - championing CRM discipline in Salesforce, and using data and historical trends to track revenue performance, monitor key metrics, and produce accurate, forward-looking forecasts and reporting for leadership
• Report to the Executive team on business performance and work with other Sales leaders to standardise management practices across regions
• Cultivate and leverage relationships with key customers, schools, and districts, acting as a brand advocate to expand ClickView's presence in priority markets
• Collaborate with Marketing to ensure lead generation efforts translate into qualified pipeline, sharing market feedback and conversion data to help shape campaign strategy
• Lead the Customer Success team to drive retention, expansion, and strong customer outcomes, ensuring a seamless end-to-end customer experience

Skills

• Experience in working within an EdTech or K-12 education provider
• Significant experience leading sales teams within a high-growth environment
• Demonstrated track record of driving revenue growth and increasing market share through successful go-to-market strategy execution
• Strong commercial acumen, with experience developing and executing sales strategies that deliver measurable business outcomes
• Expertise in commercial negotiations, pricing strategy, and complex deal management
• Experienced sales leader with a proven ability to build, coach, and lead high-performing teams through clear accountability, performance management, and operational excellence
• Proven ability to establish repeatable pipeline generation, scalable sales processes, and disciplined operating rhythms that drive predictable revenue growth
• Data-driven operator with strong Salesforce expertise, using pipeline metrics and CRM data to drive accurate forecasting, performance insights, and informed decision-making
• Exceptional communication and stakeholder management skills, with the ability to quickly build credibility and influence across executive leadership and cross-functional teams, including Marketing and Customer Success
• Experience carrying an individual sales quota alongside leading a sales team
• Entrepreneurial mindset, with the ability to thrive in a fast-paced, evolving environment without an established playbook
• Experience contributing to go-to-market strategy development, in addition to successful execution

Benefits

• 20 days paid annual leave, paid sick leave and extra paid Wellbeing and Volunteering leave
• 401k match
• Platinum health insurance (80% coverage), with vision and dental included
• Flexible working hours and arrangements
• Generous parental leave policy offering 16 week’s full pay
• Work remotely from a different location for up to 100 calendar days per year
• Learning and Development budgets
• Access to EAP and wellbeing apps

Company Overview