Resource Support Analyst
Title: Court Reporter Coordinator
US Legal Support is seeking a Resource Support Analyst to establish and maintain strong relationships with court reporters and videographers while ensuring the seamless coordination of daily operations. This role requires excellent communication, problem-solving skills, and the ability to manage multiple tasks in a fast-paced environment.
Location: Houston, TX | Woodland Hills, CA Schedule: Monday – Friday | TBD
Essential Job Functions
- Establish effective and cooperative working relationships with court reporters
- Coordinate daily communication via email, phone, and text to track the status of work products.
- Maintain U.S. Legal Support standards and promote a positive company image.
- Research and resolve general inquiries, providing timely follow-up with internal teams as needed.
- Identify and address operational challenges to enhance efficiency for court reporters and clients.
- Follow company policies and procedures to ensure consistency and integrity in daily tasks.
- Collaborate with leadership and colleagues on special projects as assigned.
- Perform analysis of regional outcomes using Excel and SharePoint to support decision making by US Legal Support Leadership.
- Support regional leadership in the evaluation of key trends.
Requirements
- Strong verbal and written communication skills.
- Excellent problem-solving abilities and attention to detail.
- Ability to multitask and prioritize tasks in a deadline-driven environment.
- Experience in customer service, coordination, or administrative roles preferred.
- Strong skill set in Microsoft Office Suite (SharePoint, Word, Excel, Outlook).
- Medical, Dental, and Vision insurance
- 401(k) with company match
- Paid Time Off (PTO) and holidays
- Professional development opportunities
- A collaborative and supportive work environment
Strong communication, problem-solving, multitasking, and Microsoft Office Suite (SharePoint, Word, Excel, Outlook) skills; customer service or coordination experience preferred.
Key Responsibilities
- coordinating court reporters
- tracking work products
- analyzing regional outcomes
Skills & Tools
Microsoft SharePoint, Microsoft Word, Microsoft Excel, Microsoft Outlook
Job Details
- Category: Business Operations
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — Fort Lauderdale or Houston or Woodland Hills
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Retirement plan
About U.S. Legal Support
A legal support company coordinating court reporters and videographers. — Industry: Consulting Services