Sales Operations & Business Development Analyst
About Pinnacle Group Pinnacle Group is a leading workforce solutions provider helping organizations optimize their talent strategies, manage complex workforce programs, and achieve business objectives. We partner with clients to deliver innovative Managed Services Provider (MSP) solutions, workforce management capabilities, and strategic services that improve operational efficiency and drive measurable business value.
Summary
The Sales Operations / Business Development Analyst provides research, analytical, administrative, and operational support to Pinnacle Group's business development organization. This role focuses on researching prospective clients, analyzing business opportunities, maintaining organized sales information, and coordinating projects and deliverables that support new business development. The ideal candidate is highly detail-oriented, analytical, organized, and comfortable managing multiple priorities independently. Prior experience in sales operations, business development administration, business analysis, or project coordination is valuable, but direct workforce solutions industry experience is not required.
Job Description
Market Research & Intelligence: Research prospective clients, industry trends, competitive landscapes, and market developments to identify potential business opportunities and support sales strategies. Target Account Research: Analyze prospective organizations, including company backgrounds, organizational structures, key decision-makers, and business characteristics, to support account prioritization and sales preparation. Opportunity Analysis: Evaluate prospective business opportunities against organizational capabilities, service offerings, and strategic priorities to help assess deal alignment and commercial potential. Sales Pipeline Support: Organize and maintain business development pipeline information, track opportunity progression, and support accurate reporting of sales activities and potential opportunities. Data Analysis & Reporting: Compile, analyze, and organize sales activity data, prospecting results, and business development metrics to identify trends and support informed decision-making. Business Development Administration: Provide administrative and analytical support to Business Development Directors and Executives, including research requests, document preparation, information tracking, and follow-up coordination. Project Coordination: Manage assigned projects, track timelines and deliverables, coordinate information across stakeholders, and ensure tasks are completed accurately and on schedule. AI-Assisted Research & Process Improvement: Utilize research platforms, artificial intelligence tools, and other technology to streamline information gathering, improve research efficiency, and support sales operations. Presentations & Sales Materials: Assist with preparing client presentations, business proposals, RFP materials, market summaries, and executive briefing documents. Sales Operations & Event Support: Support CRM data accuracy, sales process improvements, and the administrative coordination of conferences, client meetings, and business development activities. Requirements 2–3 years of relevant experience preferred in sales operations, business development administration, business analysis, project coordination, or a similar analytical or administrative function. Strong internship experience will also be considered. Strong research and analytical skills, with the ability to gather information from multiple sources, evaluate findings, and organize insights into actionable summaries. Exceptional attention to detail, accuracy, and organizational skills, with the ability to manage multiple assignments and competing deadlines. Familiarity with general sales processes, business development activities, or commercial operations; direct MSP or workforce solutions industry experience is not required. Proficiency in Microsoft Excel, PowerPoint, and other business productivity tools used for research, reporting, documentation, and project tracking. Ability to work independently, follow through on assignments, maintain organized records, and deliver accurate work with minimal oversight. Experience with CRM systems, sales pipeline reporting, or funnel metrics is preferred but not required. Familiarity with AI-assisted research tools, presentation development, or event coordination is a plus. Why Join Pinnacle Group? At Pinnacle Group, you will have the opportunity to support a growing business development organization through meaningful research, analysis, and operational initiatives. This role offers exposure to sales strategy, business operations, emerging technologies, and cross-functional projects while providing opportunities to develop analytical and project coordination capabilities. We value individuals who take ownership of their work, maintain high standards of accuracy, and consistently deliver reliable results. AI Recruiting Disclosure During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations.
Compensation and Benefits
Disclosure The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work. Instructions Please answer the questions below, attach your resume, and email your responses to [email protected] and [email protected] Do you have experience in sales operations or business development administration? Please briefly describe your relevant professional or internship experience. Have you been responsible for researching companies, analyzing business information, or organizing data to support business decisions? Please provide a brief example. Have you developed reports, helped prepare presentations, and maintain a CRM tool previously? In an effort to be respectful of your time and ensure alignment, please share your desired compensation range for this opportunity.