Salesforce Administrator
Company Description
Tricon Infotech is a global software product company that builds solutions to automate systems, drive revenue, and enhance customer and user experiences. Since 1997, the company has focused on digital transformation, delivering efficient, future-ready products for leading organizations, including S&P 500 and FTSE 100 clients in Publishing, EdTech, FinTech, and other industries. Tricon Infotech emphasizes team culture, strong mentoring, and continuous learning, enabling engineers to grow through collaboration and exposure to diverse projects. Guided by agile principles and a focus on time to value, the company leverages modern tools, analytics, and machine learning to accelerate product launches and future-proof platforms. Headquartered in Bangalore, India, Tricon Infotech has offices in the United States, United Kingdom, and United Arab Emirates, offering global opportunities for career development. Role Description This is a full-time, remote role for Salesforce professionals, with openings for Salesforce Administrator, Salesforce Engineer, and Salesforce Architect. Team members will configure and maintain Salesforce environments, implement validation rules, build and optimize dashboards, and manage core Salesforce.com administration tasks such as user management, security settings, and data integrity. They will collaborate with cross-functional stakeholders to gather requirements, translate business needs into scalable Salesforce solutions, and support ongoing enhancements and integrations. The role involves analyzing data and system performance, troubleshooting issues, and contributing to technical documentation and best practices. Salesforce Engineers and Architects will additionally design and implement complex solutions, integration patterns, and application architectures, ensuring reliability, performance, and alignment with organizational standards.
Qualifications
Strong Salesforce.com Administration skills, including user management, security, data management, and configuration. Expertise in Validation Rules and other declarative automation tools (e.g., workflows, process builder, flows) to enforce business logic. Ability to design, build, and maintain Dashboard and reporting solutions to support analytics and business decision-making. Solid Analytical Skills to interpret requirements, analyze data, troubleshoot issues, and optimize Salesforce performance. Effective Communication skills for collaborating with technical and non-technical stakeholders, documenting solutions, and providing training. Experience with Salesforce roles such as Administrator, Developer/Engineer, or Architect; Salesforce certifications (e.g., Admin, Platform Developer, Application Architect) are highly beneficial. Knowledge of Salesforce integrations, APIs, and related tools; experience with agile methodologies and cloud-based environments is an advantage. Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience. Ability to work independently in a remote setting, manage multiple priorities, and contribute to a collaborative, learning-focused team culture.