SAP OTC Lead with Automotive Aftersales
Role: SAP OTC Lead with Automotive Aftersales Location: Memphis, TN (Remote with Travel) Position Type: Contract Must Have Skills: Strong SAP functional expertise across the end-to-end Order-to-Cash lifecycle, including order management, pricing, billing, returns, rebates, intercompany, and credit management. Hands-on experience with SAP S/4HANA implementations, migrations, or global template rollouts. Deep understanding of automotive aftersales processes, including service parts management, dealer/distributor integration, claims, and logistics execution. Experience with ATP/aATP configuration, delivery processing, PGI, intercompany scenarios, stock transfers, and FI-AR integration. Working knowledge of SAP integration touchpoints with MM, FICO, WM/EWM, TM, and warehouse/logistics systems. Ability to translate business requirements into scalable SAP solutions, fit-to-standard designs, and functional specifications. Experience supporting configuration, SIT, UAT, regression testing, cutover, production support, and continuous improvement activities. Roles & Responsibilities Lead SAP OTC solution design and implementation across the full Order-to-Cash lifecycle as part of a global SAP S/4HANA transformation program. Drive aftersales process design for service parts order management, dealer/distributor scenarios, claims, pricing, billing, returns, rebates, logistics execution, and intercompany processes. Facilitate fit-to-standard workshops, analyze business requirements, and align solutions with global template standards. Prepare functional specifications and partner with ABAP teams to deliver RICEFW objects and related enhancements. Collaborate with global business stakeholders, cross-functional SAP teams, and external System Integrators to ensure integrated solution delivery. Proactively identify process gaps, data risks, integration issues, and cross-module dependencies, and communicate mitigation plans in a structured manner. Support configuration, testing, deployment, cutover planning, production support, and continuous improvement initiatives. Ensure data integrity, process harmonization, compliance, and localization alignment across regions. Managerial Skills: Excellent stakeholder communication, consulting, and business engagement skills. Ability to work effectively in complex, multi-system, global transformation environments. Structured, proactive, and solution-oriented approach to issue, risk, and dependency management. Proven ability to collaborate with global teams, cross-functional SAP workstreams, and large System Integrators. Ability to lead workshops, manage priorities, document key decisions, and drive open items to closure. Strong change management mindset with experience supporting global template rollouts and regional localization requirements.