Seasoned Adjunct Faculty – Customer Engagement & Relationship Management Specialist – Remote Online Teaching Leadership – Empowering Tomorrow’s Business Leaders at brighthush

About brighthush – A Visionary Hub for Ethical Business Education

brighthush is more than an institution; it is a movement dedicated to cultivating ethical, visionary leaders who can navigate the complexities of a rapidly evolving global marketplace. Rooted in faith‑based principles, brighthush blends rigorous scholarship with a deep commitment to Christian values, integrity, and service. Our College of Business stands out as a flagship school, offering a dynamic online campus that marries cutting‑edge research with practical experience. Faculty at brighthush are not only educators but also mentors, industry partners, and innovators who help shape the next generation of business professionals.

Why Join brighthush as an Adjunct Faculty Member?

Faculty are the cornerstone of our educational mission. As an adjunct instructor, you will enjoy a flexible schedule, competitive compensation, and a supportive community that values your expertise. We provide a comprehensive package designed to enhance your teaching experience and professional growth:

• Competitive hourly rates that reflect your experience and expertise.
• Access to brighthush’s extensive digital library, research databases, and teaching resources to enrich your courses.
• Professional development opportunities, including workshops on online pedagogy, curriculum design, and emerging business trends.
• Tuition benefits for adjunct faculty, allowing you to pursue further education at a reduced cost.
• Participation in a vibrant faculty community that encourages collaboration, mentorship, and shared best practices.
• Comprehensive benefits package for eligible faculty, including health, dental, vision, and retirement plans.

Course Overview: Customer Engagement

This online course equips students with the knowledge and skills needed to build and sustain long‑term, mutually beneficial relationships with customers, prospects, suppliers, and internal stakeholders. Students will explore contemporary models of customer engagement, learn how to leverage customer relationship management (CRM) technology, and develop communication strategies that drive value creation in today’s economy. The course blends theoretical frameworks with real‑world case studies, ensuring that learners can apply concepts directly to their professional contexts.

Key Responsibilities

As an adjunct faculty member teaching the Customer Engagement course, you will:

• Design and deliver engaging online content: Create weekly modules, discussion prompts, and multimedia resources that stimulate critical thinking and active participation.
• Facilitate dynamic discussion forums: Lead weekly main discussion forums, encouraging students to share insights, ask questions, and collaborate on problem‑solving activities.
• Maintain rigorous grading standards: Adhere to weekly grading requirements, ensuring timely feedback and consistent evaluation of student work.
• Respond promptly to student inquiries: Address questions and emails within established timeframes, providing clear, constructive guidance.
• Model brighthush values: Demonstrate the university’s Doctrinal Statement, Ethical Position Statement, and Mission in all interactions, fostering an environment of respect, integrity, and academic excellence.
• Collaborate with the faculty team: Participate in faculty meetings, curriculum reviews, and peer‑review sessions to continuously improve course quality.
• Engage in professional development: Attend workshops and training sessions on online teaching best practices, technology tools, and industry trends.

Essential Qualifications

To be considered for this role, you must meet the following criteria:

• Educational Background: A Master’s degree in Business Administration (MBA) is required. A PhD or DBA in Management is preferred, especially if the doctorate is in a business discipline.
• Professional Experience: Minimum of five (5) years of experience in sales, with a proven track record of building and maintaining customer relationships.
• Teaching Experience: Prior experience teaching online courses or delivering professional development workshops is highly desirable.
• Technical Proficiency: Comfortable using learning management systems (e.g., Canvas, Blackboard), video conferencing tools, and CRM platforms.
• Communication Skills: Excellent written and verbal communication abilities, with a talent for simplifying complex concepts.
• Commitment to brighthush’s Mission: A strong alignment with the university’s Christian values, ethical standards, and commitment to student success.

Preferred Qualifications

While not mandatory, the following qualifications will strengthen your application:

• Doctoral degree (PhD or DBA) in a business‑related field.
• Experience in curriculum development or instructional design for online learning.
• Published research or professional articles in the field of customer engagement, CRM, or related disciplines.
• Knowledge of emerging technologies such as AI‑driven CRM, data analytics, and digital marketing platforms.
• Active membership in professional associations (e.g., American Marketing Association, Customer Experience Professionals Association).

Skills and Competencies

Success in this role requires a blend of academic expertise, industry insight, and digital fluency. Key competencies include:

• Strategic thinking and analytical problem‑solving.
• Strong interpersonal skills and the ability to build rapport with diverse learners.
• Adaptability to evolving online teaching tools and pedagogical approaches.
• Project management skills to organize course materials, deadlines, and student assessments.
• Commitment to continuous learning and staying abreast of industry trends.

Career Growth and Learning Opportunities

brighthush is dedicated to fostering the professional growth of its faculty. As an adjunct instructor, you will have access to:

• Mentorship programs pairing new faculty with experienced educators.
• Leadership development workshops focused on curriculum innovation and academic leadership.
• Opportunities to contribute to research projects, conference presentations, and publication efforts.
• Pathways to full‑time faculty positions for those who demonstrate exceptional teaching and research contributions.
• Cross‑disciplinary collaboration with other colleges within brighthush, expanding your academic network and expertise.

Work Environment and Culture at brighthush

brighthush prides itself on a culture of inclusivity, collaboration, and faith‑based values. Our faculty community is characterized by:

• Open communication channels that encourage idea sharing and constructive feedback.
• A supportive administrative team that provides timely assistance with technology, grading, and student support.
• Regular faculty gatherings, both virtual and in‑person, to celebrate achievements and discuss challenges.
• A commitment to work‑life balance, with flexible scheduling that accommodates personal and professional responsibilities.
• Recognition of faculty achievements through awards, teaching excellence recognitions, and public acknowledgment.

Compensation, Perks, and Benefits

While specific compensation details are tailored to individual experience and course load, brighthush offers:

• Competitive hourly rates that reflect your expertise and the value you bring to our students.
• Tuition discounts for adjunct faculty, enabling you to pursue further education at a reduced cost.
• Access to brighthush’s health, dental, and vision plans for eligible faculty.
• Participation in a 401(k) retirement plan with matching contributions.
• Employee discounts on brighthush products, services, and events.
• Professional development stipends for attending conferences, workshops, or certification programs.

How to Apply

Ready to make a meaningful impact on the next generation of business leaders? Submit your application today by following these steps:

• Prepare a current resume highlighting your teaching experience, industry background, and any relevant certifications.
• Include unofficial transcripts for any graduate degrees you hold.
• Compose a brief cover letter that explains why you are passionate about customer engagement and how your experience aligns with brighthush’s mission.
• Submit your application through the link below and ensure all documents are attached.