Seasoned Bilingual Medical Virtual Assistant – Spanish & English – Remote Clinical Documentation Specialist

About brighthush

At brighthush, we’re redefining the future of healthcare by harnessing the power of technology and compassionate care. Our mission is to empower clinicians, streamline patient journeys, and deliver data‑driven insights that improve outcomes worldwide. We’re a global, remote‑first organization that thrives on flexibility, innovation, and a culture of continuous learning. Whether you’re a seasoned professional or a rising star, you’ll find a place to grow, collaborate, and make a real impact.

Why Join brighthush?

Working with brighthush means you’ll be part of a high‑performance team that values autonomy, creativity, and results. We offer:

• Fully remote work with flexible scheduling to support work‑life balance.
• Competitive compensation and a comprehensive benefits package.
• Ongoing professional development, including access to industry certifications and training.
• A collaborative culture that celebrates diversity, inclusion, and innovation.
• Opportunities to influence product strategy and shape the future of virtual healthcare.

Key Responsibilities

As a Bilingual Medical Virtual Assistant, you will serve as the critical link between clinicians and patients, ensuring accurate, compliant, and timely documentation. Your day‑to‑day tasks will include:

• Preparing and assembling comprehensive medical record documentation and charts for physicians.
• Ensuring medical record compliance through meticulous self‑documentation attestation.
• Updating patient histories, physical examinations, and other pertinent health information in the electronic health record (EHR).
• Preparing and sending all documentation to physicians for review and approval, authenticating detailed data entry and adhering to facility‑specific procedures.
• Monitoring the duration of basic lab results and screening procedures to guarantee timely follow‑up.
• Complying with hospital and medical facility policies, including HIPAA, Joint Commission standards, and other regulatory requirements.
• Performing additional clerical duties and tasks to improve provider productivity and clinic workflow as assigned.
• Collaborating with cross‑functional teams (IT, compliance, clinical) to resolve documentation challenges.
• Maintaining a dedicated, distraction‑free workspace that meets our technical and security standards.

Essential Qualifications

To thrive in this role, you should possess the following:

• Fluency in both Spanish and English (written and spoken) with excellent communication skills.
• Minimum of 2 years of experience in medical documentation, clinical coding, or a related healthcare support role.
• Strong understanding of HIPAA regulations, patient privacy, and data security best practices.
• Proficiency with electronic health record (EHR) systems such as Epic, Cerner, or Meditech.
• Excellent organizational skills, attention to detail, and the ability to manage multiple priorities simultaneously.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new software quickly.
• Reliable internet connection (minimum 35 Mbps) and a noise‑canceling headset/webcam.
• Dedicated home office space that meets our privacy and security guidelines.
• Strong problem‑solving skills and a proactive approach to workflow improvement.

Preferred Qualifications

While not mandatory, the following credentials will give you a competitive edge:

• Certification in Medical Coding (CCS, CPC, or equivalent).
• Experience with medical billing and reimbursement processes.
• Knowledge of clinical terminology and ICD‑10 coding.
• Previous remote work experience in a fast‑paced environment.
• Familiarity with telehealth platforms and virtual care workflows.
• Experience working with diverse patient populations and cultural competency training.

Skills & Competencies

Success at brighthush requires a blend of technical, interpersonal, and analytical skills:

• Exceptional written and verbal communication in both Spanish and English.
• High level of integrity and confidentiality when handling sensitive patient data.
• Adaptability to evolving processes, technologies, and regulatory changes.
• Strong analytical mindset to identify workflow bottlenecks and propose solutions.
• Team player who thrives in a collaborative, cross‑functional environment.
• Self‑motivated with a strong sense of ownership and accountability.
• Time‑management skills that enable you to meet tight deadlines without compromising quality.

Career Growth & Learning Opportunities

At brighthush, we believe in nurturing talent and providing clear pathways for advancement. As a Medical Virtual Assistant, you will have the chance to:

• Progress to senior documentation specialist or clinical informatics roles.
• Lead projects that streamline documentation processes across the organization.
• Earn industry certifications (e.g., Certified Professional Coder) through our tuition reimbursement program.
• Participate in mentorship programs and peer‑learning circles.
• Attend conferences, webinars, and workshops to stay at the forefront of healthcare technology.
• Contribute to product development by providing frontline insights into user experience and workflow needs.

Work Environment & Company Culture

Our remote‑first culture is built on trust, transparency, and a shared commitment to excellence. You’ll experience:

• Weekly virtual team huddles and monthly all‑hands meetings to keep everyone aligned.
• Open channels for feedback and continuous improvement.
• A supportive community that celebrates achievements and fosters personal growth.
• Access to a digital wellness program, including mindfulness sessions and fitness challenges.
• Annual virtual retreats that bring the team together for learning, networking, and fun.

Compensation & Benefits

While the base salary for this role is $650 per month, we offer a comprehensive benefits package that includes:

• Health, dental, and vision insurance (with options for family coverage).
• Flexible paid time off (PTO) and paid holidays.
• 401(k) plan with company match.
• Professional development stipend and tuition reimbursement.
• Home office stipend to support your remote work setup.
• Employee assistance program (EAP) for mental health and well‑being.
• Regular performance bonuses and recognition programs.

How to Apply

Ready to take the next step in your career and join a team that’s changing the face of virtual healthcare? Submit your application through our careers portal or click the link below to apply directly:

Apply to This Job

Join brighthush Today!

We’re excited to meet passionate, detail‑oriented professionals who are eager to make a difference in patient care. If you’re fluent in Spanish and English, have a strong background in medical documentation, and thrive in a remote, collaborative environment, we want to hear from you. Apply now and help us build the future of healthcare—one virtual appointment at a time.