Seasoned Customer Acquisition & Business Development Specialist – Driving Growth for Innovative Arts & Technology Solutions at brighthush

About brighthush

brighthush is a trailblazing nonprofit organization that sits at the vibrant crossroads of art, technology, and community empowerment. With a bold mission to democratize creative resources across the Western United States, we build equitable technology platforms, secure sustainable funding, and advocate for inclusive policy that amplifies the voices of artists and cultural leaders. Our work transforms the cultural landscape by connecting creators, audiences, and stakeholders through cutting‑edge digital tools and collaborative partnerships. As a forward‑thinking organization, brighthush values curiosity, resilience, and a deep commitment to social impact.

Why Join brighthush?

At brighthush, you’ll be part of a vibrant, mission‑driven team that thrives on innovation and collaboration. We celebrate diversity, champion continuous learning, and empower our employees to bring their authentic selves to work. Whether you’re a seasoned sales professional or a rising star in business development, you’ll find a culture that rewards creativity, initiative, and a passion for making a difference.

Our culture is built on three core pillars: Innovation, Impact, and Community. We encourage experimentation, celebrate learning from failure, and reward successes that move the needle for artists and audiences alike. You’ll work in an environment where ideas are nurtured, feedback is constructive, and your contributions directly shape the future of arts technology.

Role Overview

The Customer Acquisition & Business Development Specialist will serve as the frontline catalyst for expanding brighthush’s reach across Colorado and beyond. This role blends strategic prospecting, consultative selling, and relationship management to secure new partnerships, grant opportunities, and community collaborations. You’ll work closely with the Marketing, Product, and Program teams to translate brighthush’s vision into tangible growth, ensuring that every interaction reflects our commitment to equity and artistic excellence.

In this hybrid role, you will:

• Act as the primary point of contact for prospective partners, donors, and community organizations.
• Translate the organization’s mission into compelling value propositions that resonate with diverse stakeholders.
• Drive the entire sales cycle from initial outreach to closing, while maintaining a robust pipeline of qualified opportunities.
• Collaborate with cross‑functional teams to align product offerings, marketing messaging, and program design with market demand.

Key Responsibilities

Inbound Sales Management

• Monitor and respond to incoming inquiries from prospective partners, donors, and community organizations.
• Qualify leads, schedule discovery calls, and maintain a seamless handoff to the appropriate internal stakeholders.
• Document all interactions in the CRM, ensuring data integrity and timely follow‑ups.

Outbound Prospecting

• Conduct targeted outreach campaigns across email, LinkedIn, and industry events.
• Identify and engage decision‑makers within arts councils, foundations, and corporate sponsors.
• Leverage data‑driven insights to refine outreach lists and messaging.

Discovery & Needs Assessment

• Lead consultative conversations to uncover the unique challenges and opportunities of each prospect.
• Document pain points and align them with brighthush’s suite of services and technology solutions.
• Prepare tailored proposals that address specific stakeholder needs.

Product Demonstrations

• Prepare and deliver compelling, customized demos of brighthush’s digital platforms and partnership models.
• Highlight ROI, community impact, and scalability.
• Collect feedback from prospects to inform product roadmap and marketing collateral.

CRM Stewardship

• Maintain accurate, up‑to‑date records in the CRM system.
• Track pipeline stages, forecast revenue, and generate regular reports for senior leadership.
• Implement best practices for data hygiene and workflow automation.

Collaboration & Feedback

• Partner with Marketing to refine messaging, collateral, and lead‑generation strategies.
• Provide insights from the field to inform product development and program design.
• Participate in cross‑functional brainstorming sessions and strategy workshops.

Performance Metrics

• Meet or exceed quarterly targets for qualified leads, conversion rates, and revenue contribution.
• Analyze data to continuously improve outreach tactics.
• Report on key performance indicators to the executive team.

Compliance & Ethics

• Adhere to all nonprofit fundraising regulations, data privacy laws, and brighthush’s internal policies.
• Maintain confidentiality of sensitive information and uphold the highest standards of integrity.

Essential Qualifications

• 3–5 years of experience in sales, business development, or customer acquisition within a nonprofit, tech, or creative industry.
• Proven track record of managing a multi‑stage sales pipeline and closing deals that align with organizational mission.
• Strong communication skills—both written and verbal—in English, with the ability to tailor messaging to diverse audiences.
• Hands‑on experience with CRM platforms (e.g., Salesforce, HubSpot, or similar). Comfortable navigating dashboards, automating workflows, and generating insights.
• Excellent organizational skills and the ability to juggle multiple prospects simultaneously while maintaining high quality and accuracy.
• Residing in Colorado or willing to relocate to Denver; remote work is available for Colorado residents.
• Passion for the arts and a genuine desire to support community‑based creative initiatives.

Preferred Qualifications

• Experience working with arts councils, foundations, or cultural nonprofits.
• Background in technology product sales, especially SaaS or platform‑as‑a‑service models.
• Knowledge of grant writing, fundraising, or partnership development processes.
• Fluency in additional languages (Spanish, French, etc.) is a plus.
• Prior experience with data‑driven marketing campaigns and lead‑scoring methodologies.

Core Skills & Competencies

• Strategic Thinking: Ability to map out long‑term growth plans and identify high‑impact opportunities.
• Consultative Selling: Skilled at uncovering client needs and positioning solutions that deliver measurable value.
• Relationship Building: Talent for cultivating trust and rapport with stakeholders across all levels.
• Analytical Acumen: Comfortable interpreting data, spotting trends, and making data‑backed decisions.
• Adaptability: Thrive in a fast‑paced, evolving environment with shifting priorities.
• Team Collaboration: Work effectively with cross‑functional teams—marketing, product, finance, and program management.
• Ethical Integrity: Uphold the highest standards of professionalism and confidentiality.

Career Growth & Learning Opportunities

At brighthush, your career trajectory is as dynamic as the art world we serve. As a Customer Acquisition & Business Development Specialist, you’ll gain exposure to:

• Strategic partnership development across the nonprofit ecosystem.
• Hands‑on experience with cutting‑edge digital platforms that empower artists.
• Leadership training programs that sharpen negotiation, project management, and stakeholder engagement skills.
• Mentorship from senior executives who are passionate about social impact and innovation.
• Opportunities to transition into roles such as Business Development Manager, Partnerships Lead, or Program Director.

We also support continuous learning through tuition reimbursement, conference attendance, and access to industry‑leading courses in sales, nonprofit management, and technology. Our internal “Innovation Lab” invites employees to experiment with new tools, propose pilot projects, and present findings to the leadership team.

Work Environment & Company Culture

brighthush fosters a collaborative, inclusive, and creative workplace. Our core values—curiosity, empathy, and impact—guide every decision. You’ll find:

• A flexible remote work model that respects work‑life balance.
• Regular virtual team huddles, brainstorming sessions, and cross‑departmental projects.
• Annual retreats and community service days that strengthen team bonds.
• A culture that celebrates experimentation, learning from failure, and celebrating successes.
• Access to a vibrant internal community of artists, technologists, and advocates who share a passion for cultural enrichment.

Compensation & Benefits

We offer a competitive salary range that reflects the value you bring to our mission. In addition to base pay, you’ll receive:

• Performance‑based bonuses tied to quarterly and annual revenue targets.
• Comprehensive health, dental, and vision insurance plans.
• 401(k) retirement plan with employer matching.
• Generous paid time off, including paid holidays, sick leave, and a flexible vacation policy.
• Professional development stipend for courses, certifications, and conferences.
• Remote work stipend to support home office setup.
• Employee wellness program, including mental health resources and mindfulness sessions.

How to Apply

If you’re ready to combine your sales expertise with a passion for arts and technology, we’d love to hear from you. Please submit your resume, a cover letter outlining your relevant experience, and any portfolio or case studies that demonstrate your impact in previous roles.

To apply, click the link below or visit our careers page: