Seasoned Customer Engagement Adjunct Faculty – Remote Online Teaching – Shaping Ethical Business Leaders Across the United States
Welcome to brighthush: Where Faith Meets Innovation in Higher Education
At brighthush, we are redefining what it means to learn and lead in the 21st century. Our mission blends rigorous scholarship with a deep commitment to faith, integrity, and community impact. We empower students across the United States to become not only skilled professionals but also principled leaders who can navigate an ever‑changing global marketplace. As a forward‑thinking, online‑first institution, brighthush offers a vibrant, collaborative environment where faculty and students thrive together.
Why Your Expertise Matters at brighthush
Teaching at brighthush is more than delivering content—it’s about igniting curiosity, fostering critical thinking, and building lasting relationships. As a Customer Engagement Adjunct Faculty member, you will:
- Shape the next generation of customer‑centric professionals who prioritize ethical relationships.
- Collaborate with a diverse community of scholars, industry partners, and alumni.
- Enjoy the flexibility of part‑time, remote work that fits your personal and professional commitments.
- Receive competitive compensation, tuition assistance, and a comprehensive benefits package tailored to part‑time faculty.
Our faculty are valued partners in our mission to provide accessible, high‑quality education that aligns with our core values of integrity, service, and excellence.
Position Overview
Title: Customer Engagement Adjunct Faculty – Remote Online Teaching Commitment: Part‑time (approximately 8–12 hours per week) Location: Remote – United States Department: Business Education, brighthush
Course Focus: Customer Engagement
The Customer Engagement course equips students with the theories, tools, and strategies essential for building and sustaining meaningful relationships with customers, prospects, suppliers, and internal stakeholders. Students will explore:
- Customer relationship management (CRM) frameworks and best practices.
- Communication tactics that drive loyalty and advocacy.
- Data‑driven decision making to personalize engagement.
- Ethical considerations and the role of values in customer interactions.
By the end of the course, learners will be able to design and implement engagement strategies that add measurable value to an organization’s bottom line.
Key Responsibilities
- Facilitate engaging weekly discussion forums, encouraging critical analysis and peer collaboration.
- Design, deliver, and assess assignments that align with learning objectives and industry standards.
- Maintain timely grading and provide constructive feedback within established deadlines.
- Respond to student inquiries via email and the brighthush Learning Management System within 24 hours.
- Model brighthush’s doctrinal and ethical standards, reinforcing a culture of integrity and respect.
- Participate in faculty meetings, professional development workshops, and curriculum review sessions.
- Stay current on emerging trends in customer engagement, CRM technology, and digital marketing.
Essential Qualifications
- Master’s degree in Business Administration (MBA) or a related field.
- Minimum of five (5) years of professional experience in sales, account management, or a customer‑facing role.
- Strong communication skills, both written and verbal, with the ability to convey complex concepts clearly.
- Proficiency in LMS platforms (e.g., brighthush) and the brighthush Suite.
- Demonstrated commitment to ethical practice and inclusive teaching.
Preferred Qualifications
- Doctorate (PhD or DBA) in Management, Marketing, or a related discipline.
- Experience teaching at the university level or in a corporate training environment.
- Published research or professional articles in customer engagement or CRM.
- Knowledge of advanced CRM systems (e.g., brighthush) and data analytics tools.
Skills & Competencies
- Instructional Design: Ability to create engaging, interactive learning experiences.
- Analytical Thinking: Skilled at interpreting data to inform engagement strategies.
- Technology Savvy: Comfortable with virtual collaboration tools and online assessment platforms.
- Adaptability: Thrives in a dynamic, remote teaching environment.
- Leadership: Inspires students to pursue excellence and ethical practice.
Career Growth & Learning Opportunities
As a faculty member at brighthush, you will have access to a wealth of professional development resources:
- Faculty mentorship programs and peer‑review sessions.
- Workshops on instructional technology, curriculum innovation, and research methodology.
- Opportunities to collaborate on interdisciplinary projects and industry partnerships.
- Potential pathways to full‑time faculty roles, department leadership, or curriculum development positions.
Our culture encourages continuous learning, and we support faculty who wish to pursue advanced degrees, certifications, or research endeavors.
Work Environment & Culture
brighthush fosters a collaborative, inclusive, and mission‑driven environment. Faculty members enjoy:
- Flexible scheduling that respects personal and professional commitments.
- Access to a virtual faculty lounge for networking and idea exchange.
- Regular faculty retreats and community service initiatives.
- A supportive administrative team dedicated to faculty success.
Compensation & Benefits
While specific compensation details are discussed during the interview process, brighthush offers:
- Competitive hourly rates for adjunct faculty.
- Tuition assistance for faculty pursuing further education.
- 401(k) plan with employer matching.
- Employee discounts on campus services, events, and partner products.
- Access to health, dental, and vision insurance plans for part‑time faculty meeting eligibility criteria.
Application Requirements
To be considered for this role, please submit the following:
- Updated résumé highlighting relevant teaching and industry experience.
- Unofficial transcripts for all graduate degrees.
- Copies of any professional licenses or certifications.
- A brief statement (250–300 words) explaining your teaching philosophy and how you incorporate ethical considerations into your curriculum.
All materials should be uploaded through the brighthush career portal. We encourage early applications, as positions are filled on a first‑come, first‑served basis.
Join Our Mission
At brighthush, we are dedicated to shaping leaders who are not only skilled but also principled and compassionate. If you are passionate about customer engagement, eager to inspire students, and ready to contribute to a community that values integrity and innovation, we invite you to apply. Together, we can create an educational experience that empowers learners to make a lasting impact in the world.