Seasoned eBay Virtual Assistant – Product Listing, Research, and Store Optimization Specialist at brighthush

About brighthush

brighthush is a fast‑growing e‑commerce powerhouse that blends cutting‑edge technology with a passion for customer delight. With a portfolio that spans fashion, home décor, electronics, and niche collectibles, we’ve built a reputation for delivering high‑quality products at competitive prices while maintaining an exceptional buying experience. Our mission is simple: to make online shopping effortless, enjoyable, and accessible for everyone. As we expand our digital footprint, we’re looking for talented individuals who thrive in a dynamic, data‑driven environment and who can help us elevate our eBay presence to new heights.

Why Join brighthush?

• Impactful Work – Your day‑to‑day tasks will directly influence sales, customer satisfaction, and brand reputation.
• Growth Opportunities – From e‑commerce specialist to senior operations manager, we nurture talent and reward performance.
• Collaborative Culture – Work alongside seasoned marketers, data analysts, and product managers in a supportive, inclusive environment.
• Competitive Compensation & Perks – We offer a market‑competitive salary, performance bonuses, flexible working hours, remote options, and a comprehensive benefits package.
• Continuous Learning – Access to internal training, industry conferences, and a stipend for professional development.

Key Responsibilities

As a dedicated eBay Virtual Assistant at brighthush, you will be the backbone of our e‑commerce operations. Your responsibilities will include:

• Product Listing Creation & Optimization – Craft compelling titles, bullet points, and descriptions that rank high in eBay search results while adhering to platform policies.
• Market & Competitor Analysis – Conduct in‑depth research to identify trending products, price points, and seasonal demand.
• Profitability Assessment – Estimate costs, calculate profit margins, and recommend pricing strategies that maximize revenue without compromising competitiveness.
• Inventory & Order Management – Monitor stock levels, coordinate with suppliers, and ensure timely order fulfillment to maintain high seller ratings.
• Performance Reporting – Generate weekly dashboards on sales, traffic, conversion rates, and customer feedback to inform strategic decisions.
• Policy Compliance & Account Health – Stay current with eBay’s policies, manage returns, and maintain a healthy seller account to avoid suspensions.
• Continuous Improvement – Identify bottlenecks in the listing workflow and propose automation or process enhancements.

Essential Qualifications

• Experience – 1–2 years of proven experience as an eBay Virtual Assistant or in a similar e‑commerce role.
• Platform Expertise – Deep knowledge of eBay’s selling tools, listing templates, and policy guidelines.
• Research Proficiency – Skilled in using product research tools such as Terapeak, eBay’s own analytics, and third‑party platforms (e.g., Jungle Scout, Helium 10).
• Analytical Mindset – Ability to interpret sales data, calculate profit & loss, and translate insights into actionable strategies.
• Communication Skills – Excellent written communication, meticulous attention to detail, and the ability to produce clear, persuasive copy.
• Self‑Motivation – Comfortable working independently, meeting deadlines, and managing multiple priorities in a fast‑paced environment.
• Technical Requirements – Reliable high‑speed internet connection, proficiency with Microsoft Office or Google Workspace, and basic spreadsheet skills.

Preferred Qualifications

• Experience with eBay’s bulk listing tools (e.g., File Exchange, Quick List).
• Familiarity with SEO best practices for e‑commerce platforms.
• Knowledge of international e‑commerce regulations and shipping logistics.
• Previous exposure to Amazon or other marketplace operations.
• Basic graphic design skills for creating thumbnail images (e.g., Canva, Photoshop).

Core Skills & Competencies

• Data‑Driven Decision Making – Turning numbers into narratives that guide business strategy.
• Time Management – Prioritizing tasks to meet tight deadlines without sacrificing quality.
• Adaptability – Quickly adjusting to platform updates, policy changes, and market shifts.
• Customer‑Centric Mindset – Ensuring every listing reflects the brand’s commitment to customer satisfaction.
• Team Collaboration – Working seamlessly with marketing, logistics, and finance teams.

Career Growth & Learning Opportunities

At brighthush, we believe in nurturing talent from the ground up. As an eBay Virtual Assistant, you’ll have the chance to:

• Progress to a Senior e‑Commerce Specialist, overseeing multiple marketplaces.
• Transition into a Product Management role, shaping the product roadmap based on market insights.
• Lead a cross‑functional team focused on marketplace strategy and performance.
• Earn certifications in e‑commerce platforms, digital marketing, and data analytics through our internal learning portal.

Work Environment & Company Culture

Our culture is built on transparency, innovation, and a relentless focus on customer delight. We celebrate successes, learn from failures, and encourage every team member to bring fresh ideas to the table. Whether you’re working from our vibrant office in the heart of the city or from the comfort of your home, you’ll find a supportive network that values work‑life balance and personal growth.

Compensation & Benefits

While the exact figures will be discussed during the interview process, you can expect:

• Competitive base salary aligned with industry standards.
• Performance‑based bonuses tied to sales targets and account health metrics.
• Health, dental, and vision insurance plans.
• Paid time off, including vacation, sick leave, and personal days.
• Flexible working hours and remote work options.
• Annual professional development stipend and access to e‑commerce training resources.

How to Apply

Ready to take your e‑commerce career to the next level? Submit your resume, a brief cover letter highlighting your eBay experience, and any relevant portfolio links. We’re excited to learn how you can help brighthush continue to thrive in the competitive online marketplace.

Join brighthush Today

At brighthush, we’re not just selling products – we’re crafting experiences that resonate with customers worldwide. If you’re passionate about e‑commerce, data, and delivering excellence, we want you on our team. Apply now and become a pivotal part of our growth story.