Seasoned Remote Full‑Time Account Manager – Accelerating Clinical Trial Success through Data‑Driven Client Relationship Management at brighthush

About brighthush

brighthush is a trailblazer in the life sciences arena, turning intricate clinical data into clear, actionable insights that accelerate drug development and bring transformative therapies to patients worldwide. Our mission is simple yet powerful: empower pharmaceutical, biotech, and research organizations with the tools, analytics, and expertise they need to navigate the complexities of modern clinical research. At the heart of brighthush lies a culture of curiosity, collaboration, and relentless pursuit of excellence—values that inspire every team member to innovate, learn, and make a measurable difference.

Why Join brighthush?

At brighthush, we believe that people are our greatest asset. We foster an environment where creativity thrives, diverse perspectives are celebrated, and every voice can shape the future of clinical research. Whether you are a seasoned professional or an ambitious newcomer, you’ll find a supportive ecosystem that rewards initiative, encourages continuous learning, and empowers you to take ownership of your career trajectory.

Role Overview

We are looking for an experienced, results‑driven Account Manager to join our dynamic team in a fully remote capacity. In this role, you will serve as the strategic partner for a portfolio of key accounts, driving revenue growth, expanding client relationships, and ensuring the highest level of service excellence. You will operate at the intersection of sales, operations, and scientific research, leveraging your deep understanding of real‑world evidence (RWE), decentralized clinical trials (DCT), and post‑marketing studies to unlock new opportunities.

Key Responsibilities

• Client Relationship Management: Build and nurture long‑term partnerships with senior stakeholders across pharmaceutical, biotech, and research organizations. Conduct regular business reviews, identify upsell opportunities, and act as the client’s trusted advisor.
• Account Development & Expansion: Own the full sales cycle for assigned accounts, from prospecting and qualification to proposal development and contract negotiation. Target new verticals such as RWE clinical trials, DCT, HEOR, epidemiology, and post‑marketing studies.
• Revenue & Growth Target Achievement: Consistently meet or exceed quarterly and annual sales targets. Track performance metrics, forecast pipeline, and report on key account health indicators.
• Strategic Account Planning: Collaborate with scientific delivery teams to design and execute account plans that align with client objectives and brighthush’s business goals. Identify process improvements and propose innovative solutions.
• Proposal & Bid Management: Lead the creation of compelling proposals, coordinate Bid Guard strategies, and ensure alignment with client needs and internal capabilities.
• Cross‑Functional Collaboration: Work closely with Sales Operations, Finance, Marketing, and Operations to close deals efficiently, manage budgets, and deliver on commitments.
• Problem Solving & Client Advocacy: Serve as the client’s advocate within brighthush, resolving issues swiftly and ensuring a seamless experience across all touchpoints.
• Travel & On‑Site Engagement: Travel up to 25% of the time to client sites, conferences, and industry events to strengthen relationships and stay abreast of market trends.

Essential Qualifications

• Bachelor’s degree in Life Sciences, Business, Marketing, or a related field.
• Minimum 5 years of progressive sales or account management experience in the pharmaceutical or biotech industry.
• Proven track record of building senior‑level relationships and closing multi‑million‑dollar deals.
• Deep understanding of clinical trial methodologies, including RWE, DCT, and post‑marketing surveillance.
• Exceptional communication, negotiation, and presentation skills.
• Strong analytical mindset with the ability to translate data into actionable insights.
• Experience collaborating with cross‑functional teams to deliver integrated solutions.
• Proficiency in CRM platforms (e.g., Salesforce) and Microsoft Office Suite.
• Willingness to travel up to 25% of the time.

Preferred Qualifications

• Graduate degree or MBA with a focus on Business, Marketing, or Life Sciences.
• Experience with sales automation tools and workflow optimization.
• Knowledge of regulatory frameworks and compliance standards in clinical research.
• Prior experience in a remote or hybrid work environment.

Skills & Competencies

• Strategic Thinking: Ability to develop long‑term account strategies that align with business objectives.
• Client‑Centric Mindset: Passion for delivering value and exceeding client expectations.
• Data‑Driven Decision Making: Comfortable interpreting complex datasets to inform sales tactics.
• Adaptability: Thrive in a fast‑paced, evolving industry landscape.
• Leadership & Influence: Inspire confidence in clients and internal stakeholders alike.
• Collaboration: Work seamlessly across functional teams to achieve shared goals.

Career Growth & Development

At brighthush, your professional growth is a top priority. We offer:

• Structured onboarding and continuous learning programs covering sales techniques, industry trends, and product knowledge.
• Mentorship from senior leaders and access to a global network of experts.
• Opportunities to lead cross‑functional projects, influencing product development and market strategy.
• Clear career pathways, from Account Manager to Senior Account Manager, Director of Account Management, and beyond.
• Regular performance reviews with actionable feedback and personalized development plans.

Work Environment & Culture

brighthush champions a flexible, inclusive, and collaborative culture. As a remote team member, you’ll enjoy:

• Fully equipped home office stipend and ergonomic support.
• Regular virtual team gatherings, knowledge‑sharing sessions, and social events.
• Transparent communication channels and an open‑door policy with leadership.
• Commitment to work‑life balance, with flexible scheduling and generous paid time off.
• Diversity & inclusion initiatives that celebrate varied backgrounds and perspectives.

Compensation & Benefits

We offer a competitive total rewards package that includes:

• Base salary commensurate with experience and market benchmarks.
• Performance‑based bonuses tied to individual and company goals.
• Health, dental, and vision insurance plans.
• 401(k) retirement plan with company match.
• Paid time off, holidays, and a flexible vacation policy.
• Professional development budget for conferences, certifications, and courses.
• Employee wellness programs, including mental health resources and fitness stipends.
• Recognition and reward programs celebrating achievements and milestones.

How to Apply

If you’re ready to take the next step in your career and join a forward‑thinking organization that values innovation, collaboration, and impact, we’d love to hear from you. Click the link below to submit your application and become part of the brighthush team.

Apply to this job

Closing Statement

At brighthush, we are redefining the future of clinical research through data‑driven insights and client‑centric solutions. As an Account Manager, you will play a pivotal role in shaping our growth trajectory, forging lasting partnerships, and delivering transformative value to our clients. If you are passionate about driving business results, thrive in a collaborative environment, and are eager to make a tangible impact, we invite you to apply today and start your journey with brighthush.