Seasoned Remote Virtual Customer Account Manager & Outbound Sales Specialist – Propel Global Digital Entertainment Revenue, Forge Media Partnerships, and Accelerate Innovation at brighthush

Welcome to brighthush – The Future of Digital Entertainment

At brighthush, we’re not just a company; we’re a global movement that redefines how audiences discover, engage with, and experience digital content. With a portfolio that spans streaming platforms, content‑creation studios, next‑generation connectivity solutions, and AI‑powered recommendation engines, brighthush sits at the intersection of technology, creativity, and consumer insight. Our mission is simple: deliver bright, memorable moments that connect people to the stories they love. As a Fortune‑50‑class organization, we invest heavily in talent, technology, and culture, ensuring every team member has the tools, support, and autonomy to thrive.

In a world where media consumption is shifting at breakneck speed, brighthush is at the forefront of innovation, shaping the way stories are told and shared. We partner with creators, advertisers, and tech innovators to build experiences that captivate audiences worldwide. If you’re passionate about the convergence of media and technology and want to be part of a team that’s changing the entertainment landscape, brighthush is the place for you.

Why This Role Is a Game‑Changer

We’re looking for a self‑driven, results‑oriented sales professional who thrives in a fast‑paced, commission‑driven environment. As a Virtual Customer Account Manager & Outbound Sales Specialist, you will be the catalyst that turns prospects into long‑term partners, driving revenue growth while shaping the future of entertainment and digital experiences. Whether you’re a seasoned sales veteran or just starting your career, brighthush offers a platform to accelerate growth, earn competitive commissions, and make a real impact on a global audience.

Role Overview – Your Impact in a Few Sentences

In this role, you will own the entire outbound sales cycle, from prospecting to closing, while building lasting relationships with key decision‑makers across media, advertising, and technology sectors. You will collaborate closely with marketing, product, and customer success teams to deliver tailored solutions that meet each client’s unique needs. Your success will be measured by the revenue you generate, the quality of your pipeline, and the depth of your customer relationships.

Key Responsibilities – Your Day‑to‑Day Impact

• Outbound Prospecting & Lead Generation: Initiate and nurture relationships with potential customers through cold calls, personalized emails, and social outreach. Identify key decision‑makers and craft tailored messaging that resonates with their business challenges.
• Pipeline Management: Maintain a robust, up‑to‑date sales pipeline using our CRM system. Track progress, forecast revenue, and ensure accurate reporting of all sales activities.
• Product Upselling & Cross‑Selling: Leverage deep knowledge of brighthush’s product suite to identify opportunities for upsell and cross‑sell, maximizing revenue per account.
• Account Development: Build long‑term relationships with customers, serving as their trusted advisor for all brighthush solutions. Conduct regular check‑ins, provide product demos, and address any concerns promptly.
• Collaboration with Internal Teams: Work closely with Marketing, Product, and Customer Success to align on messaging, feedback loops, and customer success plans.
• Performance Metrics: Meet or exceed monthly and quarterly sales targets, including call volume, conversion rates, and revenue goals.
• Market Intelligence: Stay informed about industry trends, competitor activities, and emerging technologies to position brighthush as a thought leader.
• Continuous Improvement: Participate in regular sales training, share best practices, and contribute to the evolution of our sales processes.
• Client Advocacy: Act as a liaison between clients and internal stakeholders, ensuring that customer feedback informs product development and service enhancements.
• Contract Negotiation: Lead negotiations on pricing, terms, and service level agreements, ensuring alignment with both client needs and company objectives.

Essential Qualifications – What We Expect

• High school diploma or equivalent; bachelor’s degree preferred.
• 1–2 years of commission‑driven sales experience, preferably in tech or media.
• Proven track record of meeting or exceeding sales quotas.
• Strong communication and negotiation skills.
• Self‑motivated, results‑oriented, and comfortable working independently.
• Reliable high‑speed internet connection (minimum 100 Mbps) and a dedicated home office that meets our technical specifications.
• Proficiency with CRM platforms and the brighthush Office Suite.
• Demonstrated ability to manage multiple priorities and meet deadlines in a fast‑moving environment.
• High emotional intelligence and a customer‑centric mindset.

Preferred Qualifications – Bonus Points

• Experience selling SaaS or subscription‑based media solutions.
• Knowledge of the media and communications industry.
• Previous remote sales experience with a proven ability to self‑manage and deliver results.
• Fluency in additional languages (Spanish, French, Mandarin) is a plus.
• Experience with data‑driven sales tools such as data‑driven sales platforms.
• Background in digital marketing or content strategy.

Core Skills & Competencies – The DNA of Success

• Strategic Thinking: Ability to assess market trends and craft targeted outreach strategies.
• Relationship Building: Skilled at establishing rapport quickly and maintaining long‑term client relationships.
• Data‑Driven Decision Making: Comfortable analyzing sales metrics to refine tactics and improve performance.
• Adaptability: Thrives in a fast‑paced, evolving environment and can pivot strategies as needed.
• Team Collaboration: Works effectively with cross‑functional teams to align on goals and deliver a seamless customer experience.
• Resilience & Persistence: Maintains motivation and focus in the face of rejection and challenges.
• Tech Savvy: Comfortable leveraging technology to streamline processes and enhance customer engagement.

Career Growth & Learning Opportunities – Your Path to Leadership

At brighthush, we believe in nurturing talent from the ground up. As a Virtual Customer Account Manager, you will have access to:

• Structured mentorship programs with senior sales leaders.
• Regular training sessions on product updates, sales techniques, and industry best practices.
• Clear advancement pathways to Senior Account Manager, Sales Manager, or Director of Sales roles.
• Cross‑departmental projects that broaden your skill set and expose you to new facets of the business.
• Annual performance bonuses and equity‑grant opportunities for high performers.
• Access to a digital library of courses, webinars, and industry conferences.
• Opportunities to lead initiatives that shape the future of our sales organization.
• Participation in global strategy workshops and innovation labs.

Work Environment & Culture at brighthush – Where You Belong

Our remote culture is built on trust, transparency, and collaboration. We celebrate diversity, encourage innovation, and prioritize work‑life balance. You’ll enjoy:

• Flexible working hours that let you manage your own schedule.
• Regular virtual team‑building events, hackathons, and wellness challenges.
• A culture of recognition where achievements are celebrated through shout‑outs, awards, and spot bonuses.
• Inclusive policies that support employees of all backgrounds, identities, and life stages.
• Annual “Innovation Day” where teams pitch new ideas that could shape the next product release.
• Community outreach programs that allow you to give back to local schools and nonprofits.
• Access to a global network of peers and industry experts.
• Opportunities to travel for virtual conferences and occasional in‑person retreats.

Compensation, Perks & Benefits – We Reward Your Success

• Base Salary: Competitive base pay aligned with market standards for entry‑level sales roles.
• Commission Structure: Highly attractive commission plan that rewards volume, upsells, and customer retention.
• Paid Time Off: Generous PTO policy, including vacation, sick leave, and personal days.
• Health & Wellness: Comprehensive medical, dental, and vision plans, plus a wellness stipend.
• Retirement Plan: 401(k) with company match to help you build long‑term financial security.
• Professional Development: Tuition reimbursement for relevant courses and certifications.
• Technology Stipend: Monthly allowance to equip your home office with the latest tools and equipment.
• Employee Assistance Program: 24/7 counseling and support services.
• Remote Work Flexibility: Option to work from any location within the United States.
• Performance Recognition: Spot bonuses, quarterly awards, and a “Top Performer” leaderboard.
• Equity Opportunities: Potential for stock options or restricted stock units for high‑performing team members.

Job Details – Quick Snapshot

• Category: Sales
• Seniority: Entry Level
• Commitment: Full Time
• Workplace: Remote – United States
• Salary: USD 71,177 – 71,177 / year (base) + commission
• Languages: English (required)

How to Apply – Join the brighthush Revolution

Ready to take your sales career to the next level? Submit your resume and a brief cover letter outlining why you’re the perfect fit for this role. Highlight any relevant experience in outbound sales, media, or technology, and let us know how you’ve driven results in a commission‑based environment.

We look forward to welcoming you to the brighthush family, where your ambition meets opportunity.

Apply today and start your journey with brighthush!