Seasoned Showroom & Office Administrator – Customer Service Specialist – brighthush – Elevating Home Design with Innovative Space Solutions – Naples, FL – Join a Leading Interior Innovation Leader

About brighthush

For over thirty years, brighthush has stood at the forefront of interior innovation, turning everyday living spaces into personalized, functional works of art. Nestled in the vibrant heart of Southwest Florida, our flagship showroom in Naples showcases a curated selection of cutting‑edge, space‑saving solutions—custom Murphy beds, engineered closets, and bespoke home office systems—that blend technology with timeless craftsmanship. We don’t merely sell products; we curate experiences that transform rooms into versatile, beautiful, and highly functional environments.

Our mission is simple yet powerful: to marry design excellence with an unwavering commitment to customer delight. Whether you’re a seasoned professional or just beginning your career, brighthush offers a supportive, inclusive environment where your ideas are heard, your growth is nurtured, and your contributions make a tangible impact on the homes we touch.

Why brighthush is a Great Place to Work

• Industry‑Leading Product Line: Work with the most innovative space‑saving solutions that set the standard for modern living.
• Client‑Focused Culture: Every interaction is an opportunity to create lasting value and build meaningful relationships.
• Clear Career Pathways: From front‑office roles to design and sales leadership, we provide transparent advancement opportunities.
• Competitive Compensation: Attractive salary, 401(k) matching, and performance bonuses that reward your hard work.
• Employee Perks: Discounts on all products, flexible scheduling, and a vibrant workplace that feels like home.
• Community Impact: Join a company that has enriched homes and neighborhoods for over 35 years.

Position Overview

We are seeking a reliable, outgoing, and detail‑oriented Showroom & Office Administrator to become the welcoming face of brighthush’s flagship Naples showroom. In this hybrid role, you will greet customers, manage communications, and support our design and sales teams to ensure a seamless customer experience. Your organizational skills and positive attitude will help keep the showroom and office running smoothly, allowing our designers to focus on creating stunning custom solutions.

Key Responsibilities

• Customer Engagement: Greet visitors with warmth and professionalism, guiding them through our product offerings and highlighting the benefits of Murphy beds, custom closets, and home office solutions.
• Communication Management: Handle incoming calls, emails, and in‑person inquiries promptly, ensuring every interaction reflects brighthush’s commitment to excellence.
• Sales Documentation: Prepare accurate sales documents, order paperwork, and project proposals to keep projects moving from concept to completion.
• Office Operations: Schedule appointments, process orders, maintain filing systems, and manage daily office flow to support the team’s productivity.
• Digital Collaboration: Use Google Drive, Docs, and Sheets to keep the team aligned, share updates, and track project milestones.
• Showroom Maintenance: Keep the showroom pristine, organized, and visually appealing, ensuring every visitor experiences a polished brand presentation.
• Customer Service Excellence: Deliver outstanding service that makes clients feel valued, confident, and excited about their design choices.
• Flexible Scheduling: Commit to a part‑time schedule (Thursday, Friday, Saturday) with the flexibility to cover occasional extra shifts as needed.

Essential Qualifications

• High school diploma or equivalent required; associate’s or bachelor’s degree in business, hospitality, or a related field is a plus.
• Proven experience in office administration, customer service, or sales—ideally within a design‑oriented or retail environment.
• Strong computer proficiency, including Microsoft Office Suite and Google Workspace.
• Excellent verbal and written communication skills, with the ability to build rapport quickly.
• Exceptional organizational abilities and a keen eye for detail.
• Self‑motivated, reliable, polite, trustworthy, and genuinely friendly demeanor.
• Ability to multitask, prioritize, and adapt in a fast‑paced showroom setting.

Preferred Qualifications

• Experience in sales or marketing, especially in home‑improvement or interior design.
• Familiarity with CRM systems and order‑processing software.
• Knowledge of space‑saving products such as Murphy beds and custom closet systems.
• Previous experience working in a showroom or retail environment.

Skills & Competencies

• Customer‑Centric Mindset: Passion for helping clients achieve their vision.
• Communication: Clear, concise, and engaging communication across all channels.
• Problem‑Solving: Ability to anticipate needs and resolve issues efficiently.
• Team Collaboration: Works seamlessly with designers, sales staff, and management.
• Adaptability: Thrives in a dynamic environment with shifting priorities.
• Technology Savvy: Comfortable with digital tools and quick to learn new systems.

Career Growth & Learning Opportunities

At brighthush, your career path is designed to evolve with your interests and strengths. Starting as a Showroom & Office Administrator, you can progress to:

• Senior Office Manager – overseeing multiple locations and leading a team of administrators.
• Sales Coordinator – bridging the gap between design and sales, driving revenue growth.
• Design Associate – collaborating on custom projects and contributing to creative solutions.
• Operations Lead – managing day‑to‑day operations, logistics, and client relations.

We invest in continuous learning through workshops, industry conferences, and mentorship programs, ensuring you stay at the forefront of design trends and customer service best practices.

Work Environment & Company Culture

brighthush fosters a culture of creativity, respect, and collaboration. Our team enjoys:

• Open communication channels and regular team huddles.
• Inclusive decision‑making that values every voice.
• Employee recognition programs that celebrate milestones and achievements.
• Community outreach initiatives that give back to the neighborhoods we serve.
• A vibrant, modern showroom that reflects the design ethos we champion.

Compensation & Benefits

While specific figures may vary based on experience, brighthush offers a competitive salary package that includes:

• Base salary commensurate with industry standards.
• 401(k) plan with company matching.
• Performance‑based bonuses tied to showroom metrics and customer satisfaction.
• Employee discounts on all brighthush products and services.
• Health, dental, and vision insurance options.
• Paid time off, holidays, and flexible scheduling.
• Professional development stipend and tuition reimbursement for relevant courses.

How to Apply

Ready to become the friendly, organized face of brighthush and help transform homes one project at a time? Click the link below to submit your application and join a team that values creativity, collaboration, and customer delight.

Apply to brighthush Today

Conclusion

At brighthush, we don’t just build products; we build relationships, experiences, and lasting memories. If you are personable, detail‑oriented, and eager to contribute to a respected brand that has shaped homes for over 35 years, we want to hear from you. Join us and be part of a team that turns everyday spaces into extraordinary living environments.

Apply for this job