Senior Account Director

Role Description The Senior Account Director at Trigal Sur is a full-time remote role responsible for overseeing strategic client relationships and driving account growth. This position manages key accounts, leads cross-functional project delivery, and ensures that client objectives are met on time and within scope. Day-to-day responsibilities include developing account plans, coordinating project timelines and resources, monitoring performance against targets, and identifying opportunities for upselling and cross-selling. The Senior Account Director will collaborate closely with internal teams, provide guidance and feedback, prepare reports and presentations for stakeholders, and maintain clear, consistent communication with clients. This role also involves mentoring team members, contributing to sales strategy, and supporting continuous improvement in processes and client satisfaction.

Qualifications

Strong account management skills, with experience building long-term client relationships and driving strategic growth. Demonstrated team management and team leadership abilities, including coaching, performance oversight, and collaboration across remote teams. Proven sales capabilities, with experience in developing proposals, negotiating contracts, and achieving revenue targets. Solid project management skills, including planning, prioritization, risk management, and coordination of cross-functional initiatives. Excellent communication and presentation skills, with the ability to engage senior stakeholders and convey complex information clearly. Experience in a senior client-facing role, preferably within a related industry or professional services environment. Ability to work independently in a remote setting, manage multiple priorities, and make data-informed decisions. Bachelor’s degree in Business, Marketing, Communications, or a related field; advanced degree or relevant certifications are a plus.