Senior Account Executive – Middle‑Market Customer Success & HCM Solutions Specialist at brighthush

About brighthush

brighthush is a trailblazing provider of human‑capital‑management (HCM) solutions that empower organizations to unlock the full potential of their workforce. With a portfolio of cutting‑edge cloud platforms, analytics, and consulting services, we help mid‑market companies streamline talent acquisition, development, and retention while driving measurable business outcomes. Our culture is built on collaboration, innovation, and a relentless focus on delivering value to our customers. At brighthush, every team member is encouraged to think big, act boldly, and make a real impact.

Why Join brighthush?

As a fast‑growing technology company, brighthush offers a dynamic environment where your ideas shape the future of HR technology. We champion diversity, equity, and inclusion, and we provide a supportive workplace that nurtures professional growth, continuous learning, and work‑life balance. If you thrive in a high‑energy, results‑driven setting and want to be part of a mission‑driven organization that transforms the way businesses manage talent, brighthush is the place for you.

Position Overview

We are seeking an experienced Senior Account Executive to lead our middle‑market customer success initiatives. In this role, you will manage a portfolio of existing clients, uncover new opportunities, and drive revenue growth by delivering tailored HCM solutions. You will build and nurture relationships with C‑suite leaders and key decision‑makers, collaborate with cross‑functional teams, and champion consultative selling to close high‑value deals.

Key Responsibilities

• Revenue Achievement: Consistently meet or exceed quarterly and annual sales quotas by developing and executing strategic business plans.
• Client Portfolio Management: Own a portfolio of mid‑market accounts, ensuring high customer satisfaction, renewal, and expansion.
• Relationship Building: Cultivate deep, trusted relationships with C‑suite executives, HR leaders, and other key stakeholders.
• Opportunity Identification: Proactively identify upsell, cross‑sell, and new business opportunities within existing accounts.
• Consultative Selling: Lead complex sales engagements, from discovery to proposal, using consultative and value‑based selling techniques.
• Collaboration: Partner with Marketing, Product, Customer Success, and Implementation teams to deliver integrated solutions that address customer challenges.
• Pipeline Management: Maintain accurate and up‑to‑date sales pipeline in the CRM, ensuring visibility into forecast and deal progression.
• Market Intelligence: Stay current on industry trends, competitive landscape, and customer pain points to inform sales strategy.
• Reporting: Provide regular sales forecasts, activity reports, and insights to senior leadership.
• Continuous Improvement: Participate in ongoing training, coaching, and process improvement initiatives to enhance sales effectiveness.

Essential Qualifications

• Minimum of 5 years of proven success in B2B software or technology sales, with a track record of exceeding revenue targets.
• Experience managing the full sales cycle, from prospecting and qualification through negotiation and closing.
• Strong consultative selling skills, with the ability to articulate ROI and value propositions to senior executives.
• Demonstrated ability to build and maintain relationships with C‑suite leaders and key decision‑makers.
• High energy, self‑motivated, and resilient in a fast‑paced, target‑driven environment.
• Excellent communication, presentation, and negotiation skills.
• Proficiency with CRM systems (e.g., Salesforce) and sales productivity tools.
• Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).

Preferred Qualifications

• Experience selling HCM or enterprise HR solutions to mid‑market organizations.
• Prior success in a territory or account‑based sales model focused on mid‑market accounts.
• Knowledge of HR technology trends, such as workforce analytics, AI‑driven talent management, and employee experience platforms.
• Experience working in a SaaS or subscription‑based business model.
• Track record of collaborating with cross‑functional teams to deliver end‑to‑end customer solutions.
• Strong analytical skills to assess customer data and translate insights into actionable sales strategies.

Core Skills & Competencies

• Strategic Thinking: Ability to develop long‑term account plans that align with customer goals and company objectives.
• Relationship Management: Proven skill in building trust and rapport with senior leaders.
• Negotiation & Closing: Expertise in structuring deals, managing objections, and securing agreements.
• Communication: Clear, concise, and persuasive communication across all levels.
• Adaptability: Comfortable navigating change, ambiguity, and evolving customer needs.
• Team Collaboration: Strong collaborator who works effectively with marketing, product, and customer success teams.
• Data‑Driven Decision Making: Uses metrics and analytics to guide sales strategy and performance.

Career Growth & Development

At brighthush, we believe in investing in our people. As a Senior Account Executive, you will have access to:

• Structured onboarding and continuous sales training programs.
• Mentorship from senior leaders and peers.
• Opportunities to transition into leadership roles such as Account Director, Sales Manager, or VP of Sales.
• Cross‑functional projects that broaden your skill set and expose you to new areas of the business.
• Annual performance reviews with clear pathways for advancement and compensation increases.

Work Environment & Culture

brighthush fosters a culture of transparency, collaboration, and innovation. Our team values:

• Open communication and constructive feedback.
• Work‑life balance, with flexible work arrangements and generous paid time off.
• Continuous learning through internal workshops, external conferences, and online learning platforms.
• Recognition of achievements through awards, spot bonuses, and public shout‑outs.
• Community engagement initiatives, including volunteer days and partnership with local nonprofits.

Compensation & Benefits

While specific figures may vary based on experience and performance, brighthush offers a competitive total rewards package that typically includes:

• Base salary commensurate with market rates for senior sales roles.
• Performance‑based commission structure with generous upside potential.
• Health, dental, and vision insurance for employees and dependents.
• 401(k) plan with company match.
• Life and disability coverage.
• Paid time off, including vacation, sick leave, and holidays.
• Professional development budget and tuition reimbursement.
• Employee wellness programs, including gym memberships and mental health resources.
• Annual company retreats and team‑building events.

How to Apply

If you are a high‑energy, results‑driven sales professional ready to take on a pivotal role in a forward‑thinking HCM company, we want to hear from you. Submit your application through the link below and join brighthush in shaping the future of workforce management.