Senior Bilingual Medical Virtual Assistant – Spanish & English – Remote Clinical Documentation Specialist with EHR & Coding Expertise

About brighthush

At brighthush, we’re not just a technology company – we’re a movement that is reshaping the way healthcare is delivered across the globe. By marrying cutting‑edge digital tools with a deep commitment to compassionate care, we empower clinicians to focus on what they do best: healing patients. Our platform streamlines patient journeys, reduces administrative burden, and provides data‑driven insights that help providers improve outcomes. With a fully remote, global workforce, we champion flexibility, creativity, and continuous learning. Whether you’re a seasoned professional or an emerging talent, brighthush offers a vibrant ecosystem where your expertise can thrive, your ideas can shape product strategy, and your career can accelerate.

Why Join brighthush?

When you become part of the brighthush family, you’ll experience a culture that rewards autonomy, celebrates diversity, and rewards results. Our remote‑first model means you can work from anywhere while staying connected to a high‑performing team. We provide:

• Fully remote work with flexible scheduling to support a healthy work‑life balance.
• Competitive compensation and a comprehensive benefits package that grows with you.
• Ongoing professional development, including access to industry certifications, workshops, and a generous tuition reimbursement program.
• A collaborative culture that values transparency, continuous improvement, and innovation.
• Direct influence on product strategy and the future of virtual healthcare.

Role Overview

As a Senior Bilingual Medical Virtual Assistant, you will be the linchpin that connects clinicians, patients, and our digital platform. Your expertise in Spanish and English will ensure that every piece of documentation is accurate, compliant, and delivered on time. You’ll work closely with physicians, IT, compliance, and clinical teams to maintain the highest standards of patient care and data integrity.

Key Responsibilities

In this role, you will:

• Prepare, assemble, and verify comprehensive medical record documentation and charts for physicians.
• Ensure medical record compliance through meticulous self‑documentation attestation and adherence to facility‑specific procedures.
• Update patient histories, physical examinations, and other pertinent health information in the electronic health record (EHR).
• Prepare and send all documentation to physicians for review and approval, authenticating detailed data entry and ensuring accuracy.
• Monitor the duration of basic lab results and screening procedures to guarantee timely follow‑up and prevent delays in care.
• Comply with hospital and medical facility policies, including HIPAA, Joint Commission standards, and other regulatory requirements.
• Perform additional clerical duties and tasks to improve provider productivity and clinic workflow as assigned.
• Collaborate with cross‑functional teams (IT, compliance, clinical) to resolve documentation challenges and implement process improvements.
• Maintain a dedicated, distraction‑free workspace that meets our technical and security standards.

Essential Qualifications

To thrive in this role, you should possess:

• Fluency in both Spanish and English (written and spoken) with excellent communication skills.
• Minimum of 2 years of experience in medical documentation, clinical coding, or a related healthcare support role.
• Strong understanding of HIPAA regulations, patient privacy, and data security best practices.
• Proficiency with electronic health record (EHR) systems such as Epic, Cerner, or Meditech.
• Excellent organizational skills, attention to detail, and the ability to manage multiple priorities simultaneously.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new software quickly.
• Reliable internet connection (minimum 35 Mbps) and a noise‑canceling headset/webcam.
• Dedicated home office space that meets our privacy and security guidelines.
• Strong problem‑solving skills and a proactive approach to workflow improvement.

Preferred Qualifications

While not mandatory, the following credentials will give you a competitive edge:

• Certification in Medical Coding (CCS, CPC, or equivalent).
• Experience with medical billing and reimbursement processes.
• Knowledge of clinical terminology and ICD‑10 coding.
• Previous remote work experience in a fast‑paced environment.
• Familiarity with telehealth platforms and virtual care workflows.
• Experience working with diverse patient populations and cultural competency training.

Skills & Competencies

Success at brighthush requires a blend of technical, interpersonal, and analytical skills:

• Exceptional written and verbal communication in both Spanish and English.
• High level of integrity and confidentiality when handling sensitive patient data.
• Adaptability to evolving processes, technologies, and regulatory changes.
• Strong analytical mindset to identify workflow bottlenecks and propose solutions.
• Team player who thrives in a collaborative, cross‑functional environment.
• Self‑motivated with a strong sense of ownership and accountability.
• Time‑management skills that enable you to meet tight deadlines without compromising quality.

Career Growth & Learning Opportunities

At brighthush, we believe in nurturing talent and providing clear pathways for advancement. As a Medical Virtual Assistant, you will have the chance to:

• Progress to senior documentation specialist or clinical informatics roles.
• Lead projects that streamline documentation processes across the organization.
• Earn industry certifications (e.g., Certified Professional Coder) through our tuition reimbursement program.
• Participate in mentorship programs and peer‑learning circles.
• Attend conferences, webinars, and workshops to stay at the forefront of healthcare technology.
• Contribute to product development by providing frontline insights into user experience and workflow needs.

Work Environment & Company Culture

Our remote‑first culture is built on trust, transparency, and a shared commitment to excellence. You’ll experience:

• Weekly virtual team huddles and monthly all‑hands meetings to keep everyone aligned.
• Open channels for feedback and continuous improvement.
• A supportive community that celebrates achievements and fosters personal growth.
• Access to a digital wellness program, including mindfulness sessions and fitness challenges.
• Annual virtual retreats that bring the team together for learning, networking, and fun.

Compensation & Benefits

While the base salary for this role is $650 per month, we offer a comprehensive benefits package that includes:

• Health, dental, and vision insurance (with options for family coverage).
• Flexible paid time off (PTO) and paid holidays.
• 401(k) plan with company match.
• Professional development stipend and tuition reimbursement.
• Home office stipend to support your remote work setup.
• Employee assistance program (EAP) for mental health and well‑being.
• Regular performance bonuses and recognition programs.

How to Apply

Ready to take the next step in your career and join a team that’s changing the face of virtual healthcare? Submit your application through our careers portal or click the link below to apply directly:

Apply to This Job

Join brighthush Today!

We’re excited to meet passionate, detail‑oriented professionals who are eager to make a difference in patient care. If you’re fluent in Spanish and English, have a strong background in medical documentation, and thrive in a remote, collaborative environment, we want to hear from you. Apply now and help us build the future of healthcare—one virtual appointment at a time.