Senior Casualty Claim Representative – Specialty Human Services

Job Description:

• Manage a large inventory of claims to evaluate compensability and liability
• Plan and conduct claim investigations to confirm coverage and determine liability, compensability, and damages
• Determine and negotiate appropriate claim settlements and reserves within prescribed authority
• Attend arbitrations, mediations, depositions, or trials as needed
• Convey moderately complex coverage and settlement information to insureds, claimants, and external partners
• Authorize payments within assigned authority limits and ensure timely payment
• Maintain accurate and detailed claim files, including correspondence, reports, and settlement agreements
• Perform other duties as assigned

Requirements:

• Bachelor’s Degree in Business Administration, Risk Management and Insurance, Political Science, Pre-law, Paralegal or a related field or equivalent experience
• Generally, a minimum of 3-6 years of experience in property and casualty claims handling
• Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC)
• Strong analytical, negotiation, and problem-solving skills
• Knowledge of insurance policies, coverage, and claims handling procedures
• Knowledge of industry laws and regulations
• Ability to organize and prioritize caseloads, ensuring timely resolution of claims
• Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations
• Proven ability to handle confidential information with discretion
• Applicants must be authorized to work in the United States without the need for current or future sponsorship

Benefits:

• Medical, dental, and vision coverage
• Wellness plans
• Parental leave
• Adoption assistance
• Tuition reimbursement
• Paid Time Off
• Paid holidays
• 401(k) plan with company match
• Employee stock purchase plan
• Commuter benefits