Senior Clinical Nurse Consultant & Customer Success & Data Analytics Lead – Driving Infusion Care Innovation, Medication Safety, and Smart Pump Optimization at brighthush

About brighthush

brighthush is a trailblazer in medical device technology, redefining how hospitals and health systems deliver medication safely and efficiently. Our portfolio of intelligent infusion pumps, cloud‑connected analytics, and a dynamic drug library empowers clinicians to focus on patient care while our technology manages the complexity of drug delivery. By marrying clinical expertise with advanced data science, we elevate the standard of care worldwide. At brighthush, collaboration, continuous learning, and a relentless pursuit of excellence are not just buzzwords—they are the foundation of everything we do.

Position Overview

As a Senior Clinical Nurse Consultant & Customer Success & Data Analytics Lead, you will serve as the linchpin between our customers and the brighthush technology ecosystem. Your clinical acumen, analytical prowess, and strategic mindset will guide healthcare organizations through the entire lifecycle of our infusion solutions—from seamless implementation to sustained, measurable success. You will champion medication safety, workflow optimization, and smart pump utilization, ensuring that every customer realizes the full value of brighthush’s infusion platform.

Key Responsibilities

• Clinical Champion for Customer Success: Act as the primary clinical advisor for assigned accounts, conducting proactive wellness checks, and providing consultative guidance that drives adoption and satisfaction.
• Data‑Driven Insight Generation: Analyze complex infusion pump data, smart pump utilization metrics, alert logs, and drug library compliance across community hospitals and health systems.
• Actionable Recommendations: Translate analytics into clear, executive‑ready recommendations that enhance medication safety, streamline workflows, and support root‑cause investigations.
• Executive‑Level Reporting: Lead the creation and delivery of high‑impact presentations for brighthush’s Executive Data Analytics Program, communicating insights to C‑suite, pharmacy, nursing, and informatics leaders.
• Cross‑Functional Collaboration: Partner with Sales, Professional Services, Implementation, and Technical Support teams to ensure smooth onboarding, retention, and rapid issue resolution.
• Subject‑Matter Expertise: Maintain deep knowledge of brighthush’s infusion devices, software platforms, interoperability solutions, and evolving industry best practices.
• Continuous Improvement: Identify opportunities for product enhancements and process improvements based on customer feedback and data trends.
• Thought Leadership: Represent brighthush at industry conferences, webinars, and user groups, sharing insights and best practices.

Essential Qualifications

• Minimum of 5 years acute‑care clinical experience, preferably in infusion therapy or related fields.
• Unrestricted RN nursing license and unrestricted driver’s license.
• Bachelor’s degree in Nursing (BSN), Pharmacy (PharmD/BS), Healthcare Informatics, or a related clinical discipline.
• Proven experience in clinical consulting, interoperability, or clinical informatics.
• Advanced skills in clinical data analysis, interpretation, and translation into executive‑ready presentations.
• Strong communication, presentation, and interpersonal skills with a track record of influencing multidisciplinary teams.
• Proficiency in Microsoft Office Suite, CRM/business automation systems, and data visualization tools (Tableau experience is a plus).
• Demonstrated background in clinical data analytics, executive presentation delivery, or clinical consulting within the medical device or healthcare IT sector.

Preferred Qualifications

• Experience with smart pump technology, drug library optimization, and medication safety initiatives.
• Knowledge of EHR interoperability solutions and performance improvement methodologies.
• Familiarity with brighthush’s product suite and the broader infusion technology landscape.
• Advanced certifications in data analytics, project management, or clinical informatics.

Skills & Competencies

• Strategic thinking and problem‑solving at an executive level.
• Exceptional written and verbal communication, with the ability to distill complex data into actionable insights.
• Strong cross‑functional collaboration, bridging clinical, technical, and commercial teams.
• Customer‑centric mindset, focused on delivering tangible value and fostering long‑term partnerships.
• Adaptability and resilience in a fast‑paced, evolving environment.
• Commitment to continuous learning and professional development.

Career Growth & Learning Opportunities

At brighthush, your career trajectory is as dynamic as the technology you help implement. You will have access to:

• Structured mentorship programs with senior leaders in clinical strategy and data analytics.
• Regular training on the latest infusion technologies, data science techniques, and industry regulations.
• Opportunities to lead cross‑functional projects, influencing product roadmap and customer success initiatives.
• Clear pathways to senior leadership roles such as Director of Clinical Services, Head of Customer Success, or VP of Clinical Analytics.
• Participation in industry conferences, white‑paper authorship, and speaking engagements.

Work Environment & Company Culture

Our culture is built on collaboration, innovation, and a shared commitment to patient safety. You will thrive in a supportive environment that encourages:

• Open communication across all levels, from frontline clinicians to executive leadership.
• Cross‑disciplinary teamwork that blends clinical expertise with data science and engineering.
• Flexibility, including a hybrid work model and travel opportunities to support customers worldwide.
• A focus on work‑life balance, with generous paid time off, wellness programs, and a supportive HR team.
• A commitment to diversity, equity, and inclusion, ensuring every voice is heard and valued.

Compensation & Benefits

While specific figures are tailored to experience and location, brighthush offers a competitive total rewards package that includes:

• Base salary commensurate with market standards for senior clinical consulting roles.
• Performance‑based bonuses tied to customer success metrics and data‑driven outcomes.
• Comprehensive health, dental, and vision insurance plans.
• Retirement savings plan with company match.
• Professional development stipend and tuition reimbursement.
• Employee stock purchase plan and equity options.
• Flexible work arrangements and generous paid time off.

How to Apply

Ready to lead the next wave of infusion innovation? Submit your resume and a cover letter outlining your clinical experience, data analytics expertise, and why you’re passionate about transforming patient care at brighthush.

Closing

As a Senior Clinical Nurse Consultant at brighthush, you will be at the forefront of a movement that redefines medication safety and clinical excellence. Your expertise will directly influence how hospitals and health systems deliver care, ensuring that every infusion is accurate, efficient, and safe. Join us in shaping the future of healthcare—apply today and become a catalyst for change.