Senior Contract Administration Consultant – Customer Contracts & CLM Expertise – Nationwide Field Role at brighthush
About brighthush
brighthush is a global leader in healthcare solutions, delivering innovative logistics, supply‑chain optimization, and data‑driven insights that empower clinicians, payers, and manufacturers to improve patient outcomes and operational efficiency. With a legacy spanning more than five decades, brighthush has become the trusted partner for healthcare organizations worldwide, bridging the gap between clinical care and business operations through cutting‑edge technology and deep industry expertise.
As we continue to expand our footprint across the United States, we are seeking a highly motivated and detail‑oriented Contract Administration Consultant to join our Sales Operations team. This role is pivotal in ensuring that our customer contracts are executed flawlessly, risk is mitigated, and compliance standards are upheld across all business units.
Why Join brighthush?
- Impactful Work: Your work will directly influence the success of our logistics and supply‑chain solutions, ensuring that customers receive the best possible service and value.
- Career Growth: We invest heavily in professional development, offering mentorship, cross‑functional training, and clear pathways to senior leadership roles.
- Inclusive Culture: brighthush champions diversity, equity, and inclusion. We celebrate the unique perspectives that each team member brings and foster an environment where everyone can thrive.
- Competitive Compensation: Earn a base salary ranging from $80,900 to $103,950, along with a comprehensive benefits package that supports your health, financial security, and work‑life balance.
- Flexibility: While this is a field‑based role, we provide the tools and resources needed to work efficiently from any location within the United States.
Key Responsibilities
As the primary point of contact for all customer contract administration activities, you will:
- Coordinate and administer contract terms and conditions for brighthush’s logistics solutions, ensuring alignment with corporate policies and regulatory requirements.
- Draft, review, and finalize contracts using our CLM platform (Salesforce/Apttus/Conga), leveraging standardized templates and clause libraries.
- Collect and document contracting inputs from cross‑functional stakeholders—including Sales, Product Marketing, Finance, and Legal—to ensure all requirements are captured accurately.
- Analyze customer redlines, reconcile differences with brighthush’s preferred legal language, and recommend risk‑mitigation strategies for non‑standard terms.
- Coordinate stakeholder reviews and approvals, escalating unresolved issues to the Manager of Customer Contract Administration.
- Initiate post‑execution activities such as sending pricing load directions to pricing services and ensuring all contractual obligations are tracked.
- Support sales teams in developing custom contract language for unique customer scenarios.
- Maintain and enhance contract‑related dashboards and reporting tools to provide real‑time insights to senior leadership.
- Contribute to the continuous improvement of contract templates, clause libraries, playbooks, and standard operating procedures.
- Track, compile, and analyze data on contracting trends, approval bottlenecks, redline frequency, and turnaround times to identify opportunities for process optimization.
- Assist in onboarding and training internal stakeholders on contracting processes, CLM systems, and best practices.
- Create and maintain job aids, process documentation, and training materials to support knowledge transfer.
- Communicate business‑related issues or opportunities to the next level of management, ensuring alignment across the organization.
Essential Qualifications
- Bachelor’s degree in Business, Law, Finance, or a related field (advanced degree preferred).
- 3–5 years of experience in contract analysis, legal support, or a paralegal role within a regulated industry.
- Proficiency with CLM systems (Salesforce, Apttus, Conga) and strong understanding of contract lifecycle management.
- Exceptional negotiation, drafting, and communication skills—both written and verbal.
- High attention to detail, excellent time‑management, and the ability to handle multiple priorities simultaneously.
- Strong analytical and organizational capabilities, with the ability to synthesize complex data into clear, actionable insights.
- Proficient in Microsoft Office Suite, especially Excel, Word, and PowerPoint.
- Ability to work independently with minimal supervision while collaborating effectively across teams.
- Strong presentation skills and the confidence to engage stakeholders at all levels.
Preferred Qualifications
- Experience in the healthcare, pharmaceutical, or highly regulated industries.
- Background in contract negotiation and risk assessment for large‑scale logistics or supply‑chain solutions.
- Knowledge of regulatory compliance frameworks such as HIPAA, FDA, or ISO standards.
- Experience leading process improvement initiatives and driving operational efficiencies.
- Advanced proficiency in data visualization tools (e.g., Tableau, Power BI).
Skills & Competencies
- Contractual Expertise: Deep understanding of contract terminology, legal language, and risk mitigation.
- Stakeholder Management: Ability to build strong relationships with cross‑functional teams and influence decision‑making.
- Process Improvement: Track record of identifying bottlenecks and implementing solutions that streamline workflows.
- Technical Proficiency: Comfortable with CLM platforms, CRM systems, and data analytics tools.
- Communication: Clear, concise, and persuasive communication in both written and verbal formats.
- Adaptability: Thrives in a fast‑paced, dynamic environment with evolving priorities.
Career Growth & Development
At brighthush, we believe that your professional growth is integral to our collective success. As a Contract Administration Consultant, you will have the opportunity to:
- Progress to senior contract management roles, such as Contract Manager or Director of Contract Operations.
- Expand your expertise into related domains like procurement, supply‑chain strategy, or regulatory compliance.
- Participate in cross‑functional projects that influence company‑wide initiatives.
- Leverage our learning and development programs, including certifications in contract law, project management, and data analytics.
- Mentor junior team members and contribute to building a high‑performing, collaborative culture.
Work Environment & Culture
brighthush fosters a culture of innovation, collaboration, and accountability. Our field‑based teams are empowered to make decisions, drive results, and continuously improve processes. We value:
- Transparency: Open communication channels across all levels of the organization.
- Collaboration: Cross‑functional teamwork that breaks down silos and accelerates problem‑solving.
- Recognition: Regular acknowledgment of individual and team achievements.
- Work‑Life Balance: Flexible scheduling, remote work options, and generous paid time off.
Compensation & Benefits
- Base Salary: $80,900 – $103,950 (dependent on experience, location, and internal equity).
- Bonus Eligibility: Not applicable for this role.
- Health & Wellness: Comprehensive medical, dental, and vision coverage.
- Financial Security: 401(k) retirement plan with company match, Health Savings Account (HSA), and Flexible Spending Accounts (FSAs).
- Paid Time Off: Generous PTO, paid parental leave, and holiday schedule.
- Additional Perks: Access to brighthush’s wellness programs, employee assistance programs, and flexible payment options.
- Professional Development: Sponsored certifications, conferences, and internal training programs.
Commitment to Diversity & Inclusion
brighthush is an Equal Opportunity Employer. We celebrate diversity in all its forms and are committed to creating an inclusive environment where every employee can thrive. We encourage candidates from all backgrounds—including veterans, people with disabilities, and those without a college degree—to apply.
How to Apply
Ready to make a difference at brighthush? Submit your application through our careers portal by October 25, 2026. We review applications on a rolling basis, so we encourage you to apply early.
For any questions or additional information, please contact our recruiting team at [email protected].
We look forward to exploring how your expertise can help drive brighthush’s mission of transforming healthcare through innovation and excellence.
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