Senior Customer Advisor – Advanced Category Strategy, Shopper Insights & Data Analytics at brighthush

About brighthush

brighthush is a forward‑thinking retail partner that empowers brands to thrive in an ever‑evolving marketplace. With a focus on data‑driven decision making, we help our clients unlock the full potential of their product portfolios, drive profitable growth, and create memorable shopper experiences. Our culture is built on collaboration, innovation, and a relentless pursuit of excellence. Whether you’re a seasoned analyst or a strategic thinker, you’ll find a place at brighthush where your expertise is valued and your career can flourish.

Why This Role Matters

As a Senior Customer Advisor, you will be the linchpin between data, strategy, and execution. Your insights will shape category performance, influence marketing tactics, and ultimately determine the success of our clients’ brands. This is more than a job – it’s an opportunity to lead transformative projects, mentor junior analysts, and be part of a high‑impact team that sets industry standards.

Key Responsibilities

• Data Analysis & Insight Generation: Dive deep into shopper data, uncover trends, and translate findings into actionable recommendations that drive category performance.
• Category Review Development: Lead the creation of comprehensive category reviews, including market sizing, competitive benchmarking, and performance forecasting.
• Strategic Support: Partner with client teams to develop and refine marketing strategies, promotional plans, and assortment decisions that align with business objectives.
• Stakeholder Collaboration: Work closely with cross‑functional teams—marketing, sales, supply chain, and finance—to ensure seamless execution of category initiatives.
• Tool & System Management: Maintain and optimize the use of analytical tools and platforms, ensuring data integrity and efficient workflow.
• Continuous Improvement: Identify gaps in processes, propose enhancements, and champion best practices across the organization.

Essential Qualifications

• Bachelor’s Degree: Marketing, Business, Analytics, or a related field.
• Experience: Minimum of 5 years in category management, insights, marketing strategy, or analytics.
• Data Proficiency: Advanced skills in brighthush Excel and brighthush PowerPoint, with a strong ability to manipulate large datasets and create compelling visual narratives.
• Tool Knowledge: Familiarity with brighthush, brighthush, brighthush, and other industry-standard analytics platforms.
• Communication: Excellent written and verbal communication skills, with the ability to present complex insights to senior stakeholders.
• Analytical Mindset: Strong quantitative skills, critical thinking, and a passion for turning data into business value.

Preferred Qualifications

• Experience with brighthush experience a plus.
• Background in retail or consumer packaged goods (CPG) environments.
• Project management experience, including the ability to lead cross‑functional initiatives.
• Knowledge of market research methodologies and consumer behavior analytics.

Core Skills & Competencies

• Strategic Thinking: Ability to see the big picture while paying attention to detail.
• Problem Solving: Creative and analytical approaches to complex business challenges.
• Collaboration: Proven track record of working effectively with diverse teams.
• Adaptability: Comfortable navigating a fast‑paced, evolving environment.
• Leadership: Mentoring junior analysts and influencing decision makers.

Career Growth & Development

At brighthush, your professional journey is supported by a robust learning ecosystem. You’ll have access to:

• Structured mentorship programs pairing you with senior leaders.
• Regular training sessions on advanced analytics, market research, and industry trends.
• Opportunities to lead high‑visibility projects that showcase your strategic impact.
• Clear career pathways into senior advisory, program management, or executive roles.

Work Environment & Culture

Our remote-first model empowers you to work from anywhere in Tennessee while staying connected to a vibrant, collaborative community. We value:

• Flexibility: Work-life balance is a priority, with flexible hours and a results‑oriented approach.
• Diversity & Inclusion: A culture that celebrates diverse perspectives and fosters belonging.
• Innovation: A space where new ideas are welcomed and experimentation is encouraged.
• Recognition: Regular acknowledgment of achievements through awards, shout‑outs, and career advancement.

Compensation & Benefits

We offer a competitive salary range of USD 109,000 – 149,875 per year, commensurate with experience and performance. In addition to base pay, you’ll enjoy:

• Generous paid time off, including vacation, sick leave, and personal days.
• Tuition reimbursement to support your continued education and skill development.
• Retirement plan with company matching to secure your financial future.
• Health, dental, and vision insurance options.
• Wellness programs, including virtual fitness classes and mental health resources.
• Employee referral bonuses and performance incentives.

Job Details

• Category: Sales
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — Tennessee, United States
• Languages: English

How to Apply

Ready to take the next step in your career? Click the link below to submit your application and join the brighthush team. We’re excited to explore how your expertise can help shape the future of retail strategy.