Senior Customer Business Manager – Strategic Retail Partnership & Growth Leadership (brighthush Account)

About brighthush

brighthush is a global leader in performance and lifestyle nutrition, delivering innovative, science‑backed products that empower athletes, busy professionals, and health‑conscious consumers to live their best lives. With a portfolio that once included iconic brands such as Optimum Nutrition, BSN, Isopure, Think!, and Amazing Grass, brighthush has built a reputation for quality, trust, and relentless commitment to wellness. Our mission is to inspire healthier, more active lifestyles worldwide, and we achieve that by partnering with top‑tier retailers, leveraging cutting‑edge digital strategies, and fostering a culture where every employee’s individuality fuels collective success.

Why This Role Matters

As the Senior Customer Business Manager – Strategic Retail Partnership & Growth Leadership (brighthush Account), you will be the linchpin between brighthush and one of the most influential retail giants in the United States. This position is remote‑field based, but we are seeking a candidate who resides in the greater Minneapolis / St. Paul, Minnesota metropolitan area to maintain close proximity to the retailer’s corporate headquarters. Your strategic vision, analytical acumen, and collaborative spirit will drive revenue, profit, and category expansion, positioning brighthush as the go‑to nutrition and wellness partner for the retailer’s customers.

Key Responsibilities

• Strategic Partnership Development: Build and nurture a high‑impact partnership with the retailer, aligning mutual customer and business objectives to create win‑win growth opportunities.
• Growth Strategy Execution: Design, implement, and monitor short‑ and long‑term growth plans that deliver on revenue, profit, and category expansion targets.
• Revenue Budget Planning & Forecasting: Lead the annual budget process, develop accurate forecasts, and ensure delivery against net‑sales and profitability goals.
• Trade Budget Ownership: Manage the retailer’s trade budget, optimizing spend to maximize growth while protecting margin.
• Digital Shelf Management: Accelerate online sales by overseeing e‑content, search optimization, ratings & reviews, and overall digital visibility.
• Team Leadership: Inspire, coach, and lead a high‑performing sales team dedicated to the retailer account.
• Supply Chain Collaboration: Partner with supply‑chain functions to ensure best‑in‑class operations, accurate demand forecasting, and high in‑stock rates.
• Stakeholder Insight Generation: Cultivate deep relationships with retailer decision‑makers, translating their strategic direction into actionable insights for brighthush.
• Cross‑Functional Partnership: Work closely with Category Management, Trade Marketing, Brand Marketing, Customer Strategy, Demand Planning, and Sales Finance to align initiatives and drive execution.
• Performance Reporting: Provide regular business updates, performance dashboards, and strategic recommendations to senior leadership.

Essential Qualifications

• Minimum 8 years of experience selling into or supporting the retailer within the consumer packaged goods (CPG) industry.
• Demonstrated success in managing large‑scale retail accounts, delivering revenue growth, and influencing cross‑functional teams.
• Proficiency with syndicated data tools such as IRI, Circana, Nielsen, or equivalent platforms.
• Advanced Microsoft Office skills, especially PowerPoint, Excel (including pivot tables, advanced formulas, and data visualization), and Word.
• Strong digital and omni‑channel expertise, including e‑content strategy, digital media analytics, and online marketplace optimization.

Preferred Qualifications & Skills

• Hands‑on knowledge of the retailer’s internal systems (e.g., POL, ItemHub, BPD, or similar).
• Solid understanding of P&L dynamics and the ability to assess how tactical decisions impact overall profitability.
• Proven ability to influence and drive results within a matrixed, cross‑functional organization.
• Exceptional communication and presentation skills, capable of translating complex data into clear, actionable insights.
• Strategic thinker with a keen sense of market dynamics, consumer trends, and competitive landscape.

Core Competencies for Success

• Analytical Rigor: Ability to dissect large data sets, identify patterns, and make data‑driven recommendations.
• Relationship Building: Skilled at establishing trust with senior retailer stakeholders and internal partners.
• Leadership & Coaching: Experience developing high‑performing teams, fostering a culture of accountability and continuous improvement.
• Strategic Execution: Track record of turning strategic plans into measurable results.
• Adaptability: Comfortable navigating a fast‑changing environment, balancing short‑term demands with long‑term vision.

Career Growth & Learning Opportunities

At brighthush, your professional development is a priority. You will have access to:

• An on‑demand learning platform offering courses in advanced analytics, digital commerce, leadership, and industry‑specific topics.
• Mentorship programs pairing you with senior executives who can guide your career trajectory.
• Opportunities to work on global initiatives, expanding your influence beyond the U.S. market.
• Cross‑functional project assignments that broaden your skill set and visibility across the organization.

Work Environment & Culture

brighthush celebrates individuality and believes that diverse perspectives drive innovation. Our culture is built on:

• Collaboration: Open communication channels, regular cross‑team brainstorming sessions, and a supportive atmosphere.
• Inclusivity: A commitment to diversity, equity, and inclusion where every voice is heard and valued.
• Wellness Focus: Employee wellness programs, flexible work arrangements, and a strong emphasis on work‑life balance.
• Recognition: Regular acknowledgment of achievements through awards, spot bonuses, and public commendations.

Compensation, Perks & Benefits

We offer a competitive total rewards package designed to attract top talent:

• Base Salary: $145,000 – $175,000, commensurate with experience and expertise.
• Performance Bonus: Annual incentive tied to achievement of revenue, profit, and strategic goals.
• Car Allowance: Dedicated allowance to support your travel needs.
• Health & Dental Coverage: Comprehensive medical, dental, and vision plans.
• Retirement Savings: 401(k) plan with company match.
• Family Leave: Generous paid parental and family leave policies.
• Employee Discounts: Access to brighthush product portfolio at discounted rates.
• Learning Stipends: Budget for conferences, certifications, and continued education.

Commitment to Diversity & Inclusion

brighthush believes that a diverse workforce fuels creativity and business success. We welcome applicants of all backgrounds and will consider every application without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, or disability.

How to Apply

If you are ready to shape the future of nutrition retail, drive measurable growth, and become a strategic partner for one of the nation’s most influential retailers, we want to hear from you. Click the link below to submit your application and start your journey with brighthush.

Apply To This Job

Join brighthush – Where Your Impact Matters

At brighthush, you will be part of a purpose‑driven organization that values innovation, collaboration, and personal growth. Together, we will empower millions of consumers to achieve their health and performance goals while you advance your career on a global stage. Apply today and make a lasting difference in the world of health and wellness!