Senior Customer Development Manager – Accelerating Market Share & Cultivating Strategic Partnerships in the Premium Spirits & Consumer Goods Landscape (New York)

About brighthush

brighthush stands at the intersection of heritage and innovation, delivering premium spirits, wines, and champagnes that resonate with discerning consumers across more than 150 countries. Our portfolio is built on a foundation of meticulous craftsmanship, sustainable sourcing, and a relentless commitment to quality. At brighthush, we don’t just sell beverages; we create memorable moments that elevate everyday life. Our culture is rooted in collaboration, curiosity, and continuous improvement, empowering every team member to contribute ideas that shape the future of the industry.

Position Overview

We are looking for a highly motivated, results‑oriented Customer Development Manager based in New York to join our dynamic sales organization. In this role, you will serve as the linchpin between brighthush’s iconic brand portfolio and the retail ecosystem, driving growth, nurturing relationships, and ensuring our products reach the right audiences at the right time. This is a full‑time, remote‑first position with a hybrid component for key client engagements and trade show participation.

Why brighthush?

• Global Reach, Local Impact: Work with a brand that is recognized worldwide while making a tangible difference in local markets.
• Innovation at Scale: Collaborate with product development, marketing, and supply chain teams to launch cutting‑edge products and experiences.
• Career Momentum: Fast‑track your career through structured leadership programs, mentorship, and cross‑functional projects.
• Inclusive Culture: Thrive in an environment that celebrates diversity, encourages open dialogue, and values every voice.
• Work‑Life Harmony: Enjoy flexible working hours, remote options, and a focus on employee well‑being.

Key Responsibilities

• Strategic Account Management: Build and sustain long‑term partnerships with key accounts, distributors, and retailers. Conduct regular business reviews, identify growth opportunities, and align partner objectives with brighthush’s strategic goals.
• End‑to‑End Sales Execution: Own the entire sales cycle—from prospecting and qualification to negotiation, closing, and post‑sale support. Consistently meet or exceed quarterly and annual sales targets.
• Budget & Forecast Management: Develop, monitor, and optimize account budgets. Provide accurate sales forecasts, track performance against KPIs, and adjust strategies to maximize profitability.
• Data‑Driven Insights: Leverage digital tools (CRM, BI dashboards, and analytics platforms) to track sales performance, forecast demand, and generate actionable insights that inform strategic decisions.
• Cross‑Functional Collaboration: Partner closely with Marketing, Product Development, Supply Chain, and Finance to align initiatives, launch new products, and resolve operational challenges.
• Market Intelligence & Competitive Analysis: Stay abreast of industry trends, competitor activities, and consumer preferences. Translate insights into proactive strategies that keep brighthush ahead of the curve.
• Travel & Client Engagement: Commit to up to 30% travel, primarily to key accounts, trade shows, and industry events. Maintain a flexible schedule to support client needs and build face‑to‑face relationships.

Essential Qualifications

• Bachelor’s Degree: Preferred in Business, Marketing, Economics, or a related field.
• Sales Experience: 2–3 years of proven success in B2B sales, ideally within the alcohol beverages or broader consumer goods sector.
• Communication Excellence: Exceptional verbal and written communication skills, with the ability to influence stakeholders at all levels.
• Analytical Acumen: Strong aptitude for data analysis, budget oversight, and performance reporting.
• Customer‑Centric Mindset: Demonstrated ability to understand and anticipate client needs, turning insights into actionable strategies.
• Adaptability: Comfortable working in a fast‑paced, evolving environment with shifting priorities.

Preferred Qualifications

• Experience in the premium spirits, wine, or champagne industry.
• Proficiency with CRM platforms (e.g., Salesforce) and advanced Excel skills.
• Track record of exceeding sales targets and driving market share growth.
• Experience managing cross‑functional projects and leading cross‑team initiatives.
• Multilingual capabilities, particularly in languages relevant to key markets.

Skills & Competencies

• Strategic Thinking: Ability to develop long‑term plans that align with business objectives.
• Negotiation & Persuasion: Skilled at closing deals while maintaining strong partner relationships.
• Project Management: Proven ability to juggle multiple initiatives, meet deadlines, and deliver results.
• Team Collaboration: Comfortable working in cross‑functional teams and fostering a collaborative spirit.
• Resilience & Drive: Self‑motivated, goal‑oriented, and resilient in the face of challenges.

Career Growth & Learning Opportunities

At brighthush, your career trajectory is designed to be as dynamic as the industry itself. As a Customer Development Manager, you will:

• Progress to senior leadership roles such as Senior Account Manager, Regional Sales Director, or Head of Customer Development.
• Participate in a structured Leadership Development Program that includes mentorship, coaching, and rotational assignments across business functions.
• Access continuous learning resources, including industry conferences, webinars, and internal knowledge hubs.
• Lead high‑impact projects that shape product launches, go‑to‑market strategies, and partner ecosystems.

Work Environment & Company Culture

brighthush thrives on a culture that values:

• Innovation: Encouraging fresh ideas and creative problem‑solving.
• Inclusivity: A diverse workforce where every voice is heard and respected.
• Work‑Life Balance: Flexible working hours, remote options, and a focus on employee well‑being.
• Collaboration: Cross‑functional teamwork that breaks down silos and drives collective success.
• Social Responsibility: Commitment to sustainable sourcing, responsible consumption, and community engagement.

Compensation & Benefits

While the base salary range for this role is USD 90,500 – 113,100 per year, brighthush offers a comprehensive benefits package designed to support your professional and personal life:

• Competitive base salary plus performance‑based incentives.
• Health, dental, and vision insurance plans.
• Generous paid time off (PTO), including vacation, sick leave, and personal days.
• 401(k) retirement plan with company match.
• Employee stock purchase plan (ESPP) to share in the company’s success.
• Wellness programs, including gym memberships and mental health resources.
• Professional development stipend and tuition reimbursement.
• Flexible work arrangements and remote‑first policies.

How to Apply

Ready to elevate your career and make a tangible impact in the premium spirits industry? Click the link below to submit your application and join the brighthush team.