Senior Customer Executive – East Commercialization & Distributor Development Lead for Brighthush’s Dairy & Bakery Portfolio – Driving Growth Across Eastern U.S. Retail & Distribution Channels

About Brighthush

Brighthush is the world’s leading bakery and food company, celebrated for delivering fresh, high‑quality products that bring joy to everyday meals. With a global footprint that spans more than 20,000 associates, we are committed to innovation, sustainability, and the empowerment of every team member. Our culture is built on inclusivity, continuous learning, and a shared passion for creating memorable food experiences. As we expand our presence across the United States, we’re looking for dynamic leaders who can help us translate market opportunities into tangible growth.

Position Overview

The Senior Customer Executive – East Commercialization & Distributor Development is a strategic, high‑impact role that drives profitable growth for Brighthush’s Dairy & Bakery portfolio across the Eastern United States. Reporting to the Commercialization Strategy Lead, this remote position requires a seasoned professional who excels at turning customer insights into executable plans, launching new products, and optimizing distribution networks. The successful candidate will partner closely with Customer Executives, cross‑functional teams, and Northeast distributors to deliver seamless execution and measurable results.

Key Responsibilities

• Strategic Commercialization: Partner with Customer Executives to evaluate, prioritize, and commercialize growth opportunities for the Dairy & Bakery portfolio in Eastern retail markets.
• End‑to‑End Launch Management: Lead the commercialization process from opportunity identification through launch, overseeing item setup, pricing strategy, forecasting, production planning, customer readiness, and post‑launch performance.
• Pipeline Governance: Build, maintain, and report a disciplined opportunity pipeline with clear owners, milestones, risks, financial expectations, and next steps.
• Cross‑Functional Coordination: Align and coordinate with Supply Chain, Revenue Growth Management, Finance, Category Management, Marketing, Customer Planning, Operations, Customer Service, and broker teams to ensure seamless execution.
• Customer‑Focused Materials: Develop tailored selling materials, commercialization decks, new item presentations, business reviews, and internal decision documents in partnership with the relevant Customer Executive.
• Distributor Leadership: Serve as the direct commercial lead for Northeast distributors, managing relationships, conducting business reviews, developing growth plans, resolving issues, and ensuring execution follow‑through.
• Opportunity Expansion: Identify expansion opportunities across distributor networks, connect those opportunities to the appropriate Customer Executive and internal teams, and champion cross‑channel growth.
• Performance Monitoring: Track performance metrics, diagnose gaps, remove barriers, and provide clear solutions and reporting to achieve growth plans.
• Travel & Representation: Travel up to 30% to customer and distributor locations, company facilities, headquarters, and industry events to support business growth and execution.

Essential Qualifications

• BA/BS in Business, Marketing, or a related field (preferred but not mandatory).
• Minimum of 7 years of experience in sales, customer management, commercialization, category management, or a related field within consumer packaged goods or grocery retail.
• Proven track record of managing end‑to‑end product launches and driving revenue growth.
• Strong understanding of grocery retail, distributor, broker, and cross‑functional customer teams.
• Experience in refrigerated, dairy case, bakery, fresh, or adjacent categories is highly desirable.
• Excellent analytical, financial modeling, and forecasting skills.
• Exceptional communication and presentation abilities, with the capacity to influence stakeholders at all levels.
• Self‑starter with a results‑oriented mindset and the ability to thrive in a fast‑paced, dynamic environment.

Preferred Qualifications

• Advanced degree (MBA or equivalent) in Business or Marketing.
• Experience leading commercialization initiatives for a large, global food company.
• Proficiency in CRM and commercial planning tools (e.g., SAP, Oracle, Salesforce).
• Demonstrated success in building and maintaining strong distributor relationships.
• Knowledge of sustainability initiatives and regulatory compliance within the food industry.

Skills & Competencies

• Commercial Acumen: Deep understanding of market dynamics, pricing strategy, and profitability analysis.
• Strategic Thinking: Ability to translate market insights into actionable growth plans.
• Project Management: Proven ability to manage multiple projects simultaneously, ensuring on‑time, on‑budget delivery.
• Collaboration & Influence: Skilled at building consensus across cross‑functional teams and influencing decision makers without direct authority.
• Customer Focus: Commitment to delivering exceptional value to retailers, distributors, and end‑customers.
• Adaptability: Comfortable adjusting strategies in response to changing market conditions and stakeholder needs.
• Data‑Driven Decision Making: Strong analytical skills with the ability to interpret complex data sets and derive actionable insights.

Career Growth & Learning Opportunities

At Brighthush, we believe that growth is a shared journey. As a Senior Customer Executive, you will:

• Lead high‑visibility projects that shape the future of our Dairy & Bakery portfolio.
• Collaborate with senior leaders across the organization, gaining exposure to strategic decision‑making.
• Participate in leadership development programs, mentorship, and cross‑functional training.
• Advance into senior commercial roles, such as Commercialization Manager, Category Manager, or Director of Distribution.
• Benefit from a culture that rewards innovation, initiative, and continuous improvement.

Work Environment & Company Culture

Brighthush fosters a vibrant, inclusive workplace where every voice is heard. Our culture is defined by:

• Inclusivity: A commitment to diversity, equity, and belonging across all levels.
• Collaboration: Open communication and teamwork that break down silos.
• Innovation: Encouragement to experiment, learn, and bring fresh ideas to the table.
• Work‑Life Balance: Flexible remote work options, generous paid time off, and wellness programs.
• Community Engagement: Opportunities to volunteer and give back through Brighthush’s corporate social responsibility initiatives.

Compensation & Benefits

Brighthush offers a competitive total rewards package designed to attract, motivate, and retain top talent:

• Base Salary: $126,100 – $176,500 (commensurate with experience and qualifications).
• Annual Bonus: Eligibility for performance‑based bonuses aligned with company and individual goals.
• 401(k) & Company Match: Retirement savings plan with company matching contributions.
• Health & Wellness: Comprehensive medical, dental, vision, and mental health benefits.
• Paid Time Off: Generous vacation, sick leave, and holiday schedule.
• Professional Development: Reimbursement for certifications, conferences, and continuing education.
• Employee Assistance Program: Support for personal and professional challenges.

How to Apply

Ready to take the next step in your career and help shape the future of Brighthush’s Dairy & Bakery portfolio? Click the link below to submit your application and join a team that values innovation, collaboration, and impact.

Apply to Brighthush Today

Why Brighthush?

At Brighthush, you’ll be part of a global family that celebrates diversity, champions sustainability, and relentlessly pursues excellence. Your expertise will directly influence the success of our products, the satisfaction of our partners, and the delight of consumers across the Eastern United States. Join us and turn market insights into growth, and ideas into reality.