Senior Customer Experience Specialist – Premium White‑Glove Support for High‑Net‑Worth Fintech Clients at brighthush
About brighthush
brighthush is redefining the way ambitious business owners manage money. We’re building an AI‑native private bank that unifies banking, credit, payments, personal finance, and financial operations into a single, intelligent platform. Since launching publicly in September 2023, we’ve grown from zero to nine‑figure annualized revenue and are on track to achieve profitability by late 2026. Our mission is simple yet bold: deliver a product that is fundamentally better than anything else in the market and build a company worth over $100 B by solving the most underserved problems for entrepreneurs.
Our customers are affluent business owners with annual revenues ranging from $3 M to $200 M. They are the backbone of the economy, yet they remain trapped in outdated banks and fragmented tools. At brighthush, we’re replacing that entire ecosystem with a single, intelligent system that scales with their growth. The opportunity is massive—over $1 T in revenue potential—yet the market is largely invisible. That’s where you come in.
Why brighthush?
- Mission‑Critical Impact: You’ll be working on software that directly controls how money moves at scale, influencing the financial lives of thousands of entrepreneurs.
- High Bar, Low Ego: Small, high‑performing teams, exceptional talent, and real ownership. Your voice matters.
- Speed & Execution: We prioritize rapid iteration, quality, clarity, and results. If you thrive in a fast‑moving environment, you’ll fit right in.
- Enduring Legacy: The solutions we build will shape how a generation of business owners runs their companies.
- Career Growth: From day one you’ll be exposed to product launches, compliance changes, and operational challenges that accelerate learning and skill development.
- Remote Flexibility: Work from anywhere—San Francisco, Miami, New York, or fully remote—while owning your shift and avoiding micromanagement.