Senior Customer Growth Strategist – Expert in Strategic Account Management, Upsell & Cross‑Sell, Data‑Driven Client Success Leadership, Remote Sales Executive & Growth Champion at brighthush

About brighthush – Where Insight Fuels Impact

At brighthush, we believe that the most powerful growth stories are written when data meets genuine human connection. We partner with entrepreneurs, mid‑market enterprises, and industry leaders to accelerate revenue, streamline operations, and build resilient customer ecosystems. Our mission is to empower clients to unlock hidden opportunities through rigorous analytics, strategic thinking, and hands‑on execution. Every engagement starts with a deep dive into the client’s world, followed by a tailored roadmap that turns insights into measurable results.

Why This Role Is a Game‑Changer for Your Career

As a Senior Customer Growth Strategist, you will be at the forefront of brighthush’s expansion engine. Whether you are a seasoned sales professional or a rising star in account management, this role offers:

• Direct ownership of a high‑value portfolio of enterprise accounts.
• Opportunity to shape the future of client success through data‑driven strategies.
• Access to world‑class analytics platforms and a collaborative, remote‑first culture.
• Structured mentorship, continuous learning, and clear pathways to leadership.
• A chance to influence the direction of brighthush’s product and service offerings.

Position Overview

We are looking for a dynamic, results‑oriented Senior Customer Growth Strategist to lead revenue expansion across our diverse client base. In this role, you will own a book of accounts, uncover upsell and cross‑sell opportunities, and conduct consultative conversations that deepen client relationships and accelerate growth. If you thrive in a fast‑paced, data‑driven environment and have a passion for turning insights into action, we want to hear from you.

Key Responsibilities

• Account Ownership: Manage a portfolio of enterprise accounts, ensuring high levels of satisfaction, retention, and engagement.
• Opportunity Discovery: Leverage client data, usage patterns, and market trends to identify upsell and cross‑sell opportunities.
• Consultative Selling: Lead discovery calls, workshops, and presentations to understand client pain points and propose tailored solutions.
• Relationship Building: Build trust and credibility with key stakeholders, acting as the primary point of contact for all growth initiatives.
• Pipeline Management: Maintain accurate, up‑to‑date records in our CRM, track progress, forecast revenue, and report on key metrics.
• Cross‑Functional Collaboration: Work closely with marketing, product, and support teams to align on client needs and deliver seamless experiences.
• Performance Reporting: Provide regular insights to senior leadership on account health, growth opportunities, and strategic recommendations.
• Thought Leadership: Share best practices, industry trends, and data insights with internal teams and clients to position brighthush as a trusted advisor.

Essential Qualifications

• Strong interpersonal and communication skills, with the ability to articulate complex concepts clearly and persuasively.
• Proven track record of building and maintaining client relationships in a B2B environment.
• Experience with consultative selling techniques and a consultative mindset.
• Excellent organizational skills, capable of managing multiple accounts simultaneously while meeting deadlines.
• Proficiency with CRM platforms (e.g., Salesforce, HubSpot) and data analytics tools.
• Fluency in English, both written and spoken.
• Self‑motivated, results‑driven, and comfortable working in a remote setting.
• Ability to translate data into actionable insights that drive revenue growth.

Preferred Qualifications

• Prior experience in account management, customer success, or sales growth roles.
• Background in technology, SaaS, or consulting services.
• Knowledge of data analytics tools and ability to translate data into actionable insights.
• Experience with sales enablement tools and methodologies.
• Demonstrated ability to work cross‑functionally in a fast‑moving environment.
• Experience leading or mentoring junior sales professionals.

Skills & Competencies

• Strategic Thinking: Ability to see the big picture and develop long‑term growth plans.
• Problem Solving: Strong analytical skills to diagnose client challenges and propose effective solutions.
• Negotiation: Skilled at navigating complex deals and securing mutually beneficial outcomes.
• Adaptability: Comfortable with change, ambiguity, and evolving client needs.
• Team Collaboration: Works effectively with internal stakeholders to deliver integrated solutions.
• Time Management: Prioritizes tasks and manages workload efficiently in a remote environment.
• Data Literacy: Comfortable interpreting dashboards, KPIs, and performance metrics.
• Customer‑Centric Mindset: Places the client’s success at the core of every decision.

Career Growth & Learning Opportunities

At brighthush, your career trajectory is designed to accelerate. As a Senior Customer Growth Strategist, you’ll gain exposure to:

• Advanced sales training programs, including consultative selling, negotiation, and data‑driven decision making.
• Mentorship from senior sales leaders and cross‑functional experts.
• Hands‑on experience with cutting‑edge CRM and analytics tools.
• Opportunities to transition into senior account management, sales leadership, or product strategy roles.
• Participation in industry conferences, webinars, and internal knowledge‑sharing sessions.
• Access to a global network of peers and thought leaders.
• Regular performance reviews that align your growth goals with brighthush’s strategic objectives.

Work Environment & Culture at brighthush

Our remote‑first culture is built on trust, transparency, and a shared commitment to excellence. You’ll enjoy:

• Flexible work hours that accommodate your personal rhythm.
• Regular virtual team gatherings, hackathons, and social events.
• A culture of continuous feedback, recognition, and professional development.
• Access to a global network of peers and thought leaders.
• State‑of‑the‑art collaboration tools that keep you connected and productive.
• Inclusive policies that celebrate diversity, equity, and belonging.
• Opportunities to contribute to community outreach and sustainability initiatives.

Compensation, Perks & Benefits

While the exact salary range will be discussed during the interview process, we offer a competitive base pay plus a performance‑based commission structure that rewards your success. In addition, you’ll receive:

• Generous paid time off (PTO) and flexible holiday scheduling.
• 401(k) retirement plan with company match.
• Health, dental, and vision insurance plans.
• Wellness stipend and mental health resources.
• Professional development budget for courses, certifications, and conferences.
• Equity or stock‑option opportunities for high‑performing employees.
• Access to a global learning platform with courses on sales, data analytics, and leadership.
• Monthly team retreats and quarterly off‑site strategy sessions.

How to Apply

Ready to take the next step in your career and join a team that values innovation, impact, and growth? Click the link below to submit your application and let’s explore how you can contribute to brighthush’s success.

Apply to this job

Why brighthush Is the Right Fit for You

At brighthush, we believe that the best results come from a blend of data, strategy, and human connection. As a Senior Customer Growth Strategist, you’ll be at the forefront of this mission, turning insights into action and building lasting partnerships that drive revenue and value. If you’re eager to grow your sales career, work with a supportive and ambitious team, and make a tangible impact on our clients’ success, we invite you to apply today. Join brighthush and help shape the future of client success, one data‑driven conversation at a time.

Apply for this job