Senior Customer Identity Platform Engineer – Azure AD B2C & IAM Solutions Architect at brighthush

About brighthush

At brighthush, we’re not just building products – we’re shaping the future of mobility and digital experience. Our mission is to create safer, smarter, and more connected journeys for people around the globe. By harnessing cutting‑edge cloud technologies, advanced identity solutions, and a culture of continuous innovation, we empower teams to deliver products that move the world forward. If you’re passionate about redefining how people interact with technology and want to be part of a team that values collaboration, curiosity, and impact, brighthush is the place for you.

Why This Role Matters

The Customer Identity Platform Engineer is a pivotal role in our Enterprise Technology organization. You will architect, develop, and support the backbone of our customer identity and access management (IAM) ecosystem on Azure AD B2C. Your work will directly influence the security, reliability, and user experience of every digital touchpoint that millions of customers rely on daily. By partnering with business stakeholders, security teams, and application developers, you’ll help ensure that our identity platform is not only robust and compliant but also scalable and future‑ready.

Key Responsibilities

• Design & Engineering: Collaborate with the Technical Anchor to design, engineer, and deploy new Azure AD B2C features that meet brighthush’s security, architecture, and IAM standards.
• Strategic IAM Delivery: Lead the analysis, design, and implementation of tactical and strategic IAM solutions that strengthen our security posture and support business initiatives.
• Roadmap & Strategy: Contribute to the long‑term IAM strategy, defining the product roadmap and prioritizing enhancements that align with corporate goals.
• Monitoring & Metrics: Build and maintain real‑time dashboards, alerting systems, and performance metrics to ensure platform health and proactive incident response.
• Operational Excellence: Provide day‑to‑day support for requests, incidents, and problems, ensuring minimal downtime and rapid resolution.
• Documentation: Create comprehensive technical documentation—including architecture diagrams, API guides, coding standards, and operational procedures—to enable cross‑team collaboration and knowledge transfer.
• Agile Delivery: Use modern Agile methodologies to deliver high‑quality software on time and within budget, participating in sprint planning, stand‑ups, and retrospectives.
• Automation & CI/CD: Develop and maintain automated pipelines for deployment, testing, and validation of platform features.
• Custom Policies & UI: Maintain and evolve Identity Experience Framework policies and UI components in line with the design team’s specifications.
• Code Quality: Write clean, efficient, and maintainable code in C#, .NET Core, or other relevant languages, ensuring seamless integration with Azure Graph APIs.

Essential Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent combination of education and experience.
• Minimum 3 years of experience in IAM, Azure AD B2C, or related identity platforms.
• Hands‑on experience with multi‑factor authentication, conditional access, and policy management.
• Proven ability to design, develop, deploy, and support features for large, complex enterprise environments.
• Strong problem‑solving skills and the capacity to explain complex technical concepts to diverse audiences.
• Excellent verbal, interpersonal, and written communication skills, with a track record of collaborating with business owners and application teams.
• Demonstrated ability to work under pressure, meet tight deadlines, challenge the status quo, and navigate ambiguity.
• Experience with 24/7 coverage and rotational on‑call support.

Preferred Qualifications

• 3–5 years of experience managing Azure AD B2C, including writing and maintaining custom policies.
• 2–5 years of experience with PowerShell, C#, .NET Core, or other relevant programming languages.
• Familiarity with Site Reliability Engineering (SRE) principles and practices.
• Experience with Azure services such as Application Insights, Log Analytics, Azure App Services, and Azure API Management.
• Proficiency with DevOps tools (Jira, GitHub, Postman, etc.) and automation frameworks.
• Industry certifications such as AZ‑900: Azure Fundamentals, CISSP, or equivalent.

Core Skills & Competencies

• Identity & Access Management (IAM) – deep understanding of authentication, authorization, and identity governance.
• Cloud Architecture – expertise in Azure services, especially Azure AD B2C and related security tools.
• Software Development – strong coding skills in C#, .NET Core, and experience with RESTful APIs.
• Automation & CI/CD – proficiency in building automated pipelines and testing frameworks.
• Monitoring & Observability – ability to design dashboards, alerts, and incident response workflows.
• Agile & DevOps – experience working in iterative development cycles and cross‑functional teams.
• Communication – ability to translate technical details into business‑friendly language.
• Collaboration – proven track record of working effectively with distributed, cross‑functional teams.

Career Growth & Learning Opportunities

At brighthush, your career path is as dynamic as the technology you’ll be working with. We offer:

• Mentorship programs with senior architects and industry experts.
• Access to cutting‑edge training, certifications, and conferences.
• Opportunities to lead high‑impact projects and shape the future of our identity platform.
• Internal mobility across product lines, allowing you to explore new domains and broaden your skill set.
• Regular feedback loops and performance reviews that focus on growth and development.

Work Environment & Culture at brighthush

Our culture is built on the pillars of innovation, inclusivity, and empowerment. You’ll find:

• A collaborative, flat‑hierarchy environment where ideas are valued and ownership is encouraged.
• Flexible work arrangements, including remote options and flexible hours to support work‑life balance.
• Cross‑functional teams that blend engineering, design, product, and security to deliver holistic solutions.
• Regular hackathons, knowledge‑sharing sessions, and community events that keep the momentum high.
• A commitment to diversity, equity, and inclusion, with active employee resource groups and community outreach.

Compensation & Benefits

We offer a competitive total rewards package that reflects your expertise and the value you bring to brighthush:

• Base salary range: $85,400 – $192,900, commensurate with experience and qualifications.
• Performance‑based bonuses and equity opportunities.
• Comprehensive medical, dental, vision, and prescription drug coverage.
• Paid parental leave, flexible family care days, and support for new parents.
• Family‑building benefits, including adoption and fertility support.
• Employee vehicle discount program and lease options.
• Tuition assistance and professional development stipend.
• Paid time off, including holidays, personal days, and optional vacation purchase.
• Paid community service days and volunteer opportunities.

How to Apply

If you’re ready to take the next step in your career and help shape the future of identity at brighthush, we encourage you to apply today. Bring your passion for security, your love of technology, and your drive to make a difference. Join us and be part of a team that’s building the next generation of connected experiences.

To submit your application, please visit our careers portal or click the link below. We look forward to learning how your skills and vision align with brighthush’s mission.