Senior Customer Solution Architect – Digital & Industrial Automation Strategy, Enterprise Transformation Lead, Solution Design & Implementation Expert – brighthush

About brighthush

brighthush is at the forefront of the industrial automation revolution. We fuse state‑of‑the‑art hardware, cloud‑native analytics, and edge intelligence to turn traditional factories into smart, data‑driven ecosystems. Our solutions empower manufacturers, supply chains, and critical infrastructure across North America, Europe, Asia, and beyond to achieve unprecedented levels of efficiency, safety, and sustainability. At the heart of our mission is a culture that prizes curiosity, collaboration, and continuous learning. For us, technology is not just a tool—it’s a catalyst for purpose‑driven change.

Why brighthush is the Place to Accelerate Your Career

We believe the most valuable asset in any organization is its people. That’s why we invest in a supportive, inclusive environment where you can grow, challenge yourself, and make a real impact. Whether you’re a seasoned sales professional, a technical evangelist, or a visionary strategist, brighthush offers:

• Competitive base salary ranging from $90,000 to $160,000, with performance‑based incentives that reward your success.
• Comprehensive health and wellness benefits, including medical, dental, vision, and mental health resources.
• Generous paid time off, flexible work arrangements, and a remote‑first culture that lets you work from anywhere in the United States.
• Ongoing learning and development programs, mentorship, and clear career progression pathways.
• A diverse, inclusive workplace that values every voice and encourages authentic self‑expression.

Role Overview

As a Senior Customer Solution Architect for brighthush’s Digital Automation portfolio, you will serve as the bridge between our advanced automation solutions and the Inter‑Company Business (ICB) customers across the United States. You will champion our product portfolio, drive opportunity pipelines, and collaborate with cross‑functional teams to deliver tailored, high‑impact solutions that meet our customers’ evolving needs.

Key Responsibilities

• Solution Advocacy: Promote brighthush Automation products and solutions to ICB customers, positioning them as the definitive choice for digital transformation.
• Opportunity Identification: Identify, qualify, and track industry trends and market opportunities that align with brighthush’s strategic objectives.
• Pipeline Management: Build and maintain a robust sales forecast, ensuring that revenue targets are met and exceeded.
• Trusted Advisor: Partner with account managers and sales teams to develop winning proposals, conduct technical presentations, and guide customers through the solution design process.
• Technical Consultation: Deliver in‑depth product demonstrations, architecture reviews, and solution workshops that translate customer requirements into actionable, scalable deployments.
• Cross‑Functional Collaboration: Work closely with Regional and Global Product Marketing, Application Engineering, and Product Support to align product roadmaps with customer needs.
• Market Intelligence: Stay current on competitive landscape, emerging technologies, and regulatory changes that impact the automation sector.
• Travel & Representation: Represent brighthush at industry events, conferences, and customer sites, traveling up to 25% within the United States.

Essential Qualifications

• Minimum 8 years of experience in industrial manufacturing sales, business development, or technical solution architecture.
• Deep understanding of automation technologies, including PLCs, SCADA, HMI, and industrial IoT platforms.
• Proven track record of closing complex, high‑value deals in a B2B environment.
• Strong commercial acumen with the ability to negotiate contracts, pricing, and terms that deliver win‑win outcomes.
• Excellent communication skills—both written and verbal—across all stakeholder levels.
• Ability to travel up to 25% within the United States and work remotely from any U.S. location.
• Legally authorized to work in the United States on a permanent basis without sponsorship.

Preferred Qualifications

• Experience with digital twin, edge computing, or cloud‑based industrial solutions.
• Background in project management or consulting, with a focus on end‑to‑end solution delivery.
• Knowledge of industry standards such as OPC UA, ISA‑95, and IEC 62443.
• Fluency in additional languages (e.g., Spanish, Mandarin) is a plus.

Skills & Competencies

• Strategic Thinking: Ability to translate market trends into actionable business strategies.
• Technical Fluency: Comfortable discussing complex engineering concepts with both technical and non‑technical audiences.
• Collaboration: Proven ability to work effectively with cross‑functional teams in a fast‑paced environment.
• Customer‑Centricity: Passion for understanding customer pain points and delivering solutions that create measurable value.
• Adaptability: Thrive in a dynamic, evolving industry and embrace change as an opportunity.

Career Growth & Learning Opportunities

At brighthush, your career path is as dynamic as the solutions you help deliver. We offer:

• Structured career ladders for technical and sales tracks, with clear milestones and promotion criteria.
• Access to industry‑leading training programs, certifications, and conferences.
• Mentorship from senior leaders who are committed to your professional development.
• Opportunities to lead cross‑functional initiatives, product launches, and global projects.

Company Culture & Work Environment

Our culture is built on the pillars of innovation, inclusion, and impact. We celebrate diverse perspectives, encourage open dialogue, and reward bold ideas. As a remote‑first organization, we provide the tools and resources you need to collaborate seamlessly—whether you’re in a home office, a co‑working space, or a client site.

Compensation & Benefits

We offer a competitive total rewards package that includes:

• Base salary: $90,000 – $160,000 annually, commensurate with experience and performance.
• Target incentive: Up to 30% of base salary, tied to individual and company performance.
• Health, dental, vision, and mental health coverage.
• 401(k) plan with company match.
• Paid time off, parental leave, and flexible work arrangements.
• Professional development stipend and tuition reimbursement.
• Employee wellness programs, including virtual fitness classes and mindfulness sessions.

Equal Opportunity & Inclusion

brighthush is an equal opportunity employer that values diversity and inclusion. We are committed to creating a workplace where every individual feels respected, empowered, and able to bring their authentic self to work.

How to Apply

Ready to transform the everyday with brighthush? Click the link below to submit your application and join a team that is shaping the future of industrial automation.

Apply to this role at brighthush

Application Deadline

This position will remain open for at least five (5) days from the posting date, with the possibility of extended posting based on applicant volume. We encourage you to apply early to secure your spot in our talent pool.

Contact & Support

If you need a reasonable accommodation during the application process, please fill out the accommodations form or contact our HR team at 1‑866‑743‑6367.

Privacy & Transparency

brighthush respects your privacy and is committed to transparency in compensation. For more information on our pay transparency policies, visit brighthush Pay Transparency.

Final Thoughts

As a Senior Customer Solution Architect at brighthush, you will be at the forefront of digital transformation, driving innovation that reshapes industries and improves lives. If you are passionate about technology, thrive in a collaborative environment, and are ready to make a tangible impact, we invite you to apply today. Together, we can transform the everyday and build a brighter, more sustainable future.