Senior Customer Success Manager – Senior Living & AI‑Driven Healthcare Solutions – Remote, US – Drive Outcomes, Transform Care, and Accelerate Growth at brighthush
About brighthush
brighthush is at the forefront of redefining patient care through cutting‑edge artificial intelligence and computer‑vision technology. Our mission is to build the foundational data layer for the point of care, creating a real‑time, multimodal digital twin of each patient and their environment. By automating documentation, proactively managing resident acuity, and streamlining workflows across entire facilities, we give healthcare providers unprecedented access to actionable insights that elevate decision‑making and improve outcomes.
In senior living, our platform helps care teams spot fall risk before it becomes a fall, and alerts staff instantly when an incident occurs. The result? Fewer falls, faster response times, and care that is perfectly aligned with each resident’s needs. At brighthush, we don’t just sell features; we sell measurable, life‑changing outcomes.
The Role
As a Senior Customer Success Manager at brighthush, you will own the success of a portfolio of senior living communities across the United States. Your focus will be on delivering tangible outcomes—reduced falls, improved response times, optimized care plans, and increased revenue—while ensuring that every community fully adopts and trusts our platform. You will be the bridge between our technology and the frontline staff who use it daily, turning data into real change on the floor.
Key Responsibilities
- Outcome Ownership: Own Apply for this job