Remote Position

Senior Customer Support Specialist – SaaS Event & Venue Management Platform – Global Client Success & Technical Support

🌍 Remote · United States 💼 Full-time

About brighthush

brighthush is a trailblazer in the event and venue technology space, delivering a cloud‑based, end‑to‑end SaaS platform that empowers event professionals to orchestrate, manage, and grow their businesses with unprecedented efficiency. With a presence in over 50 countries and a customer base that spans iconic museums, world‑class sports arenas, convention centers, performing arts venues, and educational institutions, brighthush is the backbone behind some of the most celebrated events and venues on the planet.

Our mission is simple: give event leaders a 360° view of their operations so they can cut costs, save time, and unlock new revenue streams. We do this by combining powerful data analytics, intuitive workflows, and a flexible, modular architecture that adapts to the unique needs of every client.

Why Join brighthush?

At brighthush, you’ll be part of a fast‑moving, high‑growth SaaS company that is redefining how the world experiences events. Our culture is built on collaboration, continuous learning, and a relentless focus on customer success. You’ll work alongside seasoned developers, product managers, and data scientists to shape the future of event technology.

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