Senior Data Analytics Lead & Automotive Quality Optimization Champion – Driving Insight‑Driven Excellence in OEM Customer Success & Warranty Cost Reduction at brighthush

About brighthush

brighthush is the leading catalyst in automotive intelligence, turning raw data into actionable insights that empower original equipment manufacturers (OEMs), dealers, and suppliers to slash warranty costs, elevate product quality, and delight customers worldwide. With a heritage steeped in rigorous research, advanced analytics, and deep industry expertise, brighthush delivers solutions that translate into measurable business outcomes. Our culture thrives on curiosity, collaboration, and a relentless focus on delivering value to our clients.

Why This Role Matters

In the fast‑evolving automotive landscape, OEMs face mounting pressure to deliver flawless vehicles while managing warranty costs. As the Senior Data Analytics Lead, you will be the analytical champion for a portfolio of high‑profile OEM clients. Your mission is to transform complex data sets into clear, compelling narratives that guide clients toward superior quality, reduced warranty spend, and sustained competitive advantage. You will partner closely with client teams, internal stakeholders, and cross‑functional experts to deliver insights that drive strategic decisions and long‑term partnership growth.

Key Responsibilities

• Data Analysis & Insight Generation – Leverage advanced BI tools such as Power BI, Tableau, and Looker to mine large, multi‑dimensional data sets, uncover trends, and surface actionable insights that inform OEM quality and warranty strategies.
• Client Advisory & Relationship Management – Serve as the primary analytical advisor for assigned OEM accounts, building trust through deep industry knowledge, transparent communication, and a proactive approach to problem‑solving.
• Benchmarking & Competitive Intelligence – Conduct rigorous benchmarking studies against key competitors, translating findings into strategic recommendations that help clients stay ahead in quality and cost.
• Root‑Cause Analysis & Solution Design – Partner with OEM engineering and quality teams to identify root causes of warranty events, design data‑driven solutions, and track impact over time.
• Presentation & Knowledge Transfer – Develop and deliver high‑impact presentations to executive audiences, translating complex analytics into clear, actionable narratives that influence decision‑making.
• Cross‑Functional Collaboration – Work closely with Product, Engineering, Sales, and Customer Success teams to align analytical initiatives with broader business objectives.
• Continuous Improvement – Identify opportunities to enhance data pipelines, automate reporting, and refine analytical frameworks to increase efficiency and scalability.
• Travel & On‑Site Engagement – Conduct on‑site consultations and workshops across the U.S. (up to 60% travel) to deepen client relationships and ensure seamless implementation of insights.

Essential Qualifications

• Minimum 5 years of experience in automotive product planning, quality, product development, retail sales, consulting, or data analytics.
• Bachelor’s degree in Engineering, Statistics, Computer Science, Business Analytics, or a related field.
• Proven ability to analyze large, complex data sets and translate findings into actionable business recommendations.
• Advanced proficiency in Excel (including VBA), PowerPoint, and data visualization tools.
• Experience presenting to senior leadership and executive audiences, with a track record of influencing strategic decisions.
• Strong understanding of automotive industry trends, warranty dynamics, and quality improvement methodologies.
• Willingness to travel domestically within the U.S. up to 60% of the time for on‑site client engagements.

Preferred Qualifications

• Experience with data integration platforms such as Informatica, Talend, or similar.
• Advanced programming skills in Python, Spark, or SQL for data manipulation and modeling.
• Track record of integrating disparate data sources into unified analytical frameworks.
• Leadership experience in a data‑driven role, mentoring junior analysts or leading cross‑functional projects.
• Master’s degree or higher in a quantitative discipline.

Skills & Competencies

• Analytical Thinking – Ability to dissect complex problems, identify key drivers, and develop data‑backed solutions.
• Communication Excellence – Skilled at crafting concise, persuasive narratives for diverse audiences.
• Client‑Centric Mindset – Passion for understanding client needs and delivering tangible value.
• Collaboration & Influence – Comfortable working across teams and influencing stakeholders without direct authority.
• Adaptability – Thrives in a fast‑paced environment, managing multiple priorities and shifting client demands.
• Technical Proficiency – Strong command of BI tools, data modeling, and programming languages relevant to automotive analytics.

Career Growth & Learning Opportunities

At brighthush, your professional development is a priority. You will have access to:

• Structured mentorship programs with senior leaders in analytics and client success.
• Regular training on emerging analytics technologies, industry best practices, and advanced statistical methods.
• Opportunities to lead high‑impact projects that shape the future of automotive quality intelligence.
• Clear career pathways to roles such as Lead Data Scientist, Director of Customer Success, or Head of Automotive Analytics.
• Cross‑functional rotations to broaden your skill set and deepen your industry expertise.

Work Environment & Culture

brighthush fosters a culture of innovation, inclusivity, and accountability. Our remote‑first model empowers you to work from anywhere in the U.S., while regular virtual town halls and quarterly in‑person retreats keep the team connected. We celebrate curiosity, encourage experimentation, and reward results that drive client success.

Compensation & Benefits

Competitive base salary ranging from $76,000 to $90,000 annually, commensurate with experience and qualifications. In addition to the base, you will receive:

• Performance‑based bonuses aligned with client outcomes.
• Health, dental, and vision insurance plans.
• Life and disability coverage.
• 401(k) retirement plan with company match.
• Generous paid time off, including vacation, sick leave, and holidays.
• Wellness programs, including gym stipends and mental health resources.
• Professional development budget for conferences, courses, and certifications.

How to Apply

Ready to join a team that transforms data into decisive action? Submit your resume and a brief cover letter outlining why you’re the ideal fit for the Senior Data Analytics Lead role at brighthush. Click the link below to apply:

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Why brighthush?

At brighthush, we empower our clients to make better decisions and achieve better outcomes. Our culture is built on data, human expertise, and a commitment to turning complexity into clarity. We value independence, integrity, and credibility—principles that guide every interaction and every insight we deliver. Join us and be part of a team that is redefining automotive intelligence, one data point at a time.

Equal Opportunity & Accommodations

brighthush is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require accommodations during the recruitment process, please contact [email protected].

Data Privacy

brighthush respects your privacy. We do not share your personal data with unauthorized third parties. All data handling complies with applicable privacy laws and regulations.

Final Note

We’re excited to meet a data‑savvy, client‑focused professional who thrives on turning numbers into narratives that drive real business impact. If you’re ready to elevate automotive quality and warranty strategies for leading OEMs, we invite you to apply and join the brighthush family.