Senior Director of Regional Customer Engagement & Key External Expert Advocacy – Immunology Brand Strategy Leader Driving Patient Impact at brighthush

About brighthush

brighthush is a global biopharmaceutical powerhouse that transforms cutting‑edge science into life‑changing medicines. With a portfolio that spans oncology, immunology, cardiovascular disease, and rare disorders, we are dedicated to turning unmet medical needs into tangible patient outcomes. Our mission is simple yet profound: to deliver safe, effective therapies that improve the quality of life for patients worldwide. We achieve this through relentless research, collaborative partnerships, and a patient‑centric approach that permeates every level of our organization.

At brighthush, we believe that innovation thrives when science meets strategy. Our teams blend deep therapeutic expertise with market insight, ensuring that each product not only meets regulatory standards but also resonates with clinicians, payers, and patients. Whether we are pioneering novel biologics in immunology or advancing precision oncology, we do so with an unwavering commitment to excellence, integrity, and impact.

Our global footprint is matched by a local focus. We empower regional teams to tailor solutions that reflect the unique needs of each market while maintaining a unified vision of patient‑centric excellence. This dual focus enables us to respond swiftly to emerging therapeutic opportunities and to deliver value across diverse healthcare landscapes.

Position Overview

The Senior Director of Regional Customer Engagement & Key External Expert Advocacy is a pivotal role within brighthush’s Immunology division. Reporting directly to the US Head of Immunology and serving on the US Immunology Commercial Leadership Team, this executive will design and execute the United States Commercial (USCom) strategy, leading a high‑performing Regional Customer Director (RCD) team. The role is responsible for identifying, cultivating, and engaging Key External Experts (KEEs) across the immunology spectrum, driving brand advocacy, and ensuring seamless alignment with sales, marketing, medical affairs, and market access partners.

In this capacity, you will shape the narrative that positions brighthush’s immunology portfolio at the forefront of clinical practice, influence therapeutic decision‑making, and ultimately improve patient outcomes. Your strategic vision, collaborative mindset, and deep therapeutic knowledge will be the catalysts that propel our brands to new heights.

Why brighthush?

• Impactful Mission: Every day, we bring transformative therapies to patients who need them most.
• Innovation Hub: Collaborate with world‑class scientists, clinicians, and strategists to push the boundaries of medicine.
• Global Reach, Local Focus: Operate on a worldwide scale while tailoring solutions to regional nuances.
• Career Growth: Access to continuous learning, mentorship, and cross‑functional projects that accelerate leadership development.
• Inclusive Culture: Celebrate diversity, foster belonging, and champion equal opportunity at every level.
• Competitive Compensation: Market‑aligned base salary, performance bonuses, equity opportunities, and comprehensive benefits.
• Work‑Life Balance: Flexible remote options, generous time‑off policies, and a supportive environment that values personal well‑being.

Key Responsibilities

• Strategic Leadership: Provide visionary direction to the RCD team, co‑developing the Clinical‑to‑Commercial HCP Scientific Communications platform in partnership with Medical and US Marketing. This includes setting long‑term goals, defining success metrics, and ensuring alignment with overall brand strategy.
• KEE Engagement Strategy: Build and execute a cross‑functional KEE Advocacy Plan for US KEEs, ensuring robust relationships at national, regional, and area levels. This involves mapping key opinion leaders, prioritizing engagement opportunities, and measuring impact.
• Congress & Event Leadership: Co‑design the National Congress strategy for Immunology, oversee KEE engagement at congresses, and manage speaker programs, product theaters, and virtual communities. You will coordinate with event planners, scientific teams, and marketing to deliver compelling, evidence‑based presentations.
• Insight Generation: Leverage KEE input to inform market leadership, advocacy, and commercial strategies through advisory boards, expert panels, and 1:1 engagements. Translate insights into actionable recommendations that shape brand positioning and messaging.
• Stakeholder Management: Collaborate closely with Sales, Brand, Marketing, Medical Affairs, Market Access, and Global teams to align KEE plans with brand objectives. Facilitate cross‑functional workshops and ensure that all stakeholders are informed and engaged.
• Project & Portfolio Oversight: Consolidate insights across Immunology brands, reconcile strategic priorities, and deliver actionable recommendations to shape brand strategy. Manage timelines, budgets, and resource allocation for all KEE initiatives.
• Team Development: Foster a high‑performing culture, mentor RCDs, and create growth pathways for team members. Conduct regular performance reviews, provide coaching, and champion professional development.
• Compliance & Governance: Ensure all regional plans meet regulatory, ethical, and corporate standards. Maintain rigorous documentation, audit readiness, and adherence to KEE engagement policies.
• Innovation & Continuous Improvement: Identify opportunities to enhance KEE engagement processes, adopt new technologies, and implement best practices that increase efficiency and impact.

Essential Qualifications

• Bachelor’s degree in Pharmacy, Life Sciences, Business, or a related field.
• 10+ years of progressive experience in the pharmaceutical or biotech industry, with a proven track record across multiple functions (Sales, Commercial Business, Brand/Marketing, Market Access, Commercial Operations, Medical Affairs).
• Demonstrated line‑management experience, leading cross‑functional teams.
• Clinical expertise in Immunology, Rheumatology, Dermatology, or related therapeutic areas (highly preferred).
• Proven ability to build, implement, and execute complex project plans and programs.
• Exceptional verbal and written communication skills, with the ability to influence senior stakeholders.
• Team‑first leadership style, thriving in collaborative environments.
• Remote work capability with proximity to a major airport; travel commitment of 40–50%, including regular visits to the US headquarters.
• Strong analytical mindset, comfortable interpreting data to drive decisions.
• Experience with KEE engagement frameworks and advisory board facilitation.

Preferred Qualifications

• Advanced degree (MD, PhD, MBA, or equivalent).
• Established relationships with Key External Experts in Rheumatology and Immunology.
• Experience with KEE advocacy programs and advisory board facilitation.
• Knowledge of regulatory and compliance frameworks governing KEE engagements.
• Proficiency in data analytics tools and CRM systems.

Skills & Competencies

• Strategic Thinking & Execution: Ability to translate vision into actionable plans and deliver results.
• Stakeholder Influence & Relationship Building: Build trust with internal and external partners.
• Data‑Driven Decision Making: Leverage metrics and insights to guide strategy.
• Project Management & Program Leadership: Manage multiple initiatives simultaneously.
• Cross‑Functional Collaboration: Work effectively across diverse teams.
• Change Management & Adaptability: Lead through evolving environments.
• Communication & Presentation Excellence: Articulate complex ideas clearly.
• Integrity & Ethical Leadership: Uphold the highest standards of conduct.

Career Growth & Learning Opportunities

At brighthush, your career trajectory is supported by a robust ecosystem of development programs and learning resources:

• Structured leadership development programs, including rotational assignments and executive coaching.
• Mentorship from senior executives who share their experience and insights.
• Access to internal and external training, certifications, and industry conferences.
• Opportunities to lead cross‑regional initiatives and global projects that broaden your perspective.
• Clear pathways to senior leadership roles within the Immunology division and beyond.
• Regular performance feedback and career planning sessions to align goals with organizational needs.

Work Environment & Culture

Our culture is defined by:

• Collaborative teamwork that transcends functional boundaries.
• Innovation‑driven mindset encouraging bold ideas and rapid experimentation.
• Inclusive environment where diverse perspectives are valued.
• Work‑life balance supported by flexible remote options and generous time‑off policies.
• Commitment to employee well‑being through health, wellness, and mental‑health resources.
• Transparent communication and a flat hierarchy that empowers employees at all levels.
• Recognition programs that celebrate achievements and milestones.

Compensation & Benefits

The base salary for this role ranges from $231,988.80 to $347,983.20 USD, commensurate with experience and market location. In addition to competitive pay, brighthush offers:

• Short‑term incentive bonus opportunities tied to individual and company performance.
• Eligibility for an equity‑based long‑term incentive program that aligns your success with the company’s growth.
• Comprehensive health benefits: medical, prescription drug, dental, and vision coverage.
• Qualified retirement plan (401(k) with company match).
• Paid vacation, holidays, and personal leave.
• Employee assistance programs and wellness initiatives, including mental‑health support.
• Professional development budget and tuition reimbursement for relevant courses.
• Flexible work arrangements and remote work options.

How to Apply

If you are a strategic leader with a passion for immunology, KEE advocacy, and brand strategy, we invite you to join brighthush and help shape the future of patient care. Submit your application through our careers portal, and let’s explore how your expertise can drive impact at brighthush.

Closing

brighthush is committed to building an inclusive environment where equal employment opportunities are available to all applicants and employees. We welcome and consider applications from all qualified candidates, regardless of protected characteristics. If you have a disability or special need that requires accommodation, please indicate your requirement in the application form.