Senior Director, Regional Customer Team – Immunology KEE Advocacy & Brand Strategy Leadership at brighthush

About brighthush

brighthush is a global biopharmaceutical leader dedicated to transforming patient lives through breakthrough science and compassionate care. With a portfolio that spans oncology, immunology, cardiovascular, and rare diseases, we are at the forefront of medical innovation, delivering therapies that address unmet needs worldwide. Our culture is built on curiosity, collaboration, and a relentless pursuit of excellence. At brighthush, we empower our people to think big, act fast, and make the impossible a reality.

Position Overview

The Senior Director, Regional Customer Team is a pivotal leadership role within brighthush’s Immunology division. Reporting directly to the US Head of Immunology and sitting on the US Immunology Commercial Leadership Team, this executive will shape the strategy for the United States Commercial (USCom) arm and lead a high‑performing Regional Customer Director (RCD) team. The role is responsible for identifying, developing, and engaging Key External Experts (KEEs) across the immunology spectrum, driving brand advocacy, and ensuring alignment with sales, marketing, medical affairs, and market access partners.

Why brighthush?

• Impactful Mission: Every day, we bring life‑changing therapies to patients who need them most.
• Innovation Hub: Work alongside world‑class scientists, clinicians, and strategists.
• Global Reach, Local Focus: Operate on a worldwide scale while tailoring solutions to regional markets.
• Career Growth: Access to continuous learning, mentorship, and cross‑functional projects.
• Inclusive Culture: We celebrate diversity, foster belonging, and champion equal opportunity.

Key Responsibilities

• Strategic Leadership: Provide visionary direction to the RCD team, co‑developing the Clinical‑to‑Commercial HCP Scientific Communications platform in partnership with Medical and US Marketing.
• KEE Engagement Strategy: Build and execute a cross‑functional KEE Advocacy Plan for US KEEs, ensuring robust relationships at national, regional, and area levels.
• Congress & Event Leadership: Co‑design the National Congress strategy for Immunology, oversee KEE engagement at congresses, and manage speaker programs, product theaters, and virtual communities.
• Insight Generation: Leverage KEE input to inform market leadership, advocacy, and commercial strategies through advisory boards, expert panels, and 1:1 engagements.
• Stakeholder Management: Collaborate closely with Sales, Brand, Marketing, Medical Affairs, Market Access, and Global teams to align KEE plans with brand objectives.
• Project & Portfolio Oversight: Consolidate insights across Immunology brands, reconcile strategic priorities, and deliver actionable recommendations to shape brand strategy.
• Team Development: Foster a high‑performing culture, mentor RCDs, and create growth pathways for team members.
• Compliance & Governance: Ensure all regional plans meet regulatory, ethical, and corporate standards.

Essential Qualifications

• Bachelor’s degree in a related field (Pharmacy, Life Sciences, Business, or equivalent).
• 10+ years of progressive experience in the pharmaceutical or biotech industry, with a track record across multiple functions (Sales, Commercial Business, Brand/Marketing, Market Access, Commercial Operations, Medical Affairs).
• Demonstrated line‑management experience, leading cross‑functional teams.
• Clinical expertise in Immunology, Rheumatology, Dermatology, or related therapeutic areas (highly preferred).
• Proven ability to build, implement, and execute complex project plans and programs.
• Exceptional verbal and written communication skills, with the ability to influence senior stakeholders.
• Team‑first leadership style, thriving in collaborative environments.
• Remote work capability with proximity to a major airport; travel commitment of 40–50% including regular visits to the US headquarters.

Preferred Qualifications

• Advanced degree (MD, PhD, MBA, or equivalent).
• Established relationships with Key External Experts in Rheumatology and Immunology.
• Experience with KEE advocacy programs and advisory board facilitation.
• Knowledge of regulatory and compliance frameworks governing KEE engagements.

Skills & Competencies

• Strategic Thinking & Execution
• Stakeholder Influence & Relationship Building
• Data‑Driven Decision Making
• Project Management & Program Leadership
• Cross‑Functional Collaboration
• Change Management & Adaptability
• Communication & Presentation Excellence
• Integrity & Ethical Leadership

Career Growth & Learning Opportunities

At brighthush, your career trajectory is supported by:

• Structured leadership development programs and mentorship from senior executives.
• Access to internal and external training, certifications, and conferences.
• Opportunities to lead cross‑regional initiatives and global projects.
• Clear pathways to senior leadership roles within the Immunology division and beyond.

Work Environment & Culture

Our culture is defined by:

• Collaborative teamwork that transcends functional boundaries.
• Innovation‑driven mindset encouraging bold ideas and rapid experimentation.
• Inclusive environment where diverse perspectives are valued.
• Work‑life balance supported by flexible remote options and generous time‑off policies.
• Commitment to employee well‑being through health, wellness, and mental‑health resources.

Compensation & Benefits

The base salary for this role ranges from $231,988.80 to $347,983.20 USD, commensurate with experience and market location. In addition to competitive pay, brighthush offers:

• Short‑term incentive bonus opportunities.
• Eligibility for an equity‑based long‑term incentive program.
• Comprehensive health benefits: medical, prescription drug, dental, and vision coverage.
• Qualified retirement plan (401(k) with company match).
• Paid vacation, holidays, and personal leave.
• Employee assistance programs and wellness initiatives.

How to Apply

If you are a strategic leader with a passion for immunology, KEE advocacy, and brand strategy, we invite you to join brighthush and help shape the future of patient care. Submit your application through our careers portal, and let’s explore how your expertise can drive impact at brighthush.

Closing

brighthush is committed to building an inclusive environment where equal employment opportunities are available to all applicants and employees. We welcome and consider applications from all qualified candidates, regardless of protected characteristics. If you have a disability or special need that requires accommodation, please indicate your requirement in the application form.