Senior Executive Virtual Assistant & Agency Operations Project Coordinator – Championing Project Excellence, Operational Mastery, and Strategic Growth at brighthush

Welcome to brighthush – Where Creativity Meets Data‑Driven Impact

At brighthush, we don’t just create campaigns; we craft stories that resonate, convert, and leave a lasting impression. Our full‑service agency blends branding, digital marketing, content creation, social media, public relations, web development, video production, and email marketing into a single, cohesive powerhouse. Every project is an opportunity to push the boundaries of what’s possible, and every team member is empowered to bring fresh ideas to life.

Why This Role Is a Game‑Changer

In a fast‑paced agency, the difference between a great campaign and a great campaign that misses its deadline is often the quality of coordination. The Senior Executive Virtual Assistant & Agency Operations Project Coordinator will be the linchpin that ensures every project stays on track, every team member knows their responsibilities, and the leadership team has real‑time visibility into progress. This isn’t a traditional administrative role; it’s a strategic partnership that empowers the President and senior leaders to focus on vision while you manage the operational heartbeat of the organization.

About brighthush

Founded on the belief that storytelling and data can coexist, brighthush has grown from a boutique creative studio into a full‑service agency that serves Fortune 500 brands, fast‑growth startups, and everything in between. Our culture is built on curiosity, collaboration, and a relentless pursuit of excellence. We celebrate diversity, encourage experimentation, and reward results that drive real business impact.

Key Responsibilities

• Right‑Hand to Leadership: Act as the primary point of contact for the President and executive team, anticipating needs and providing proactive support.
• Project Management System Champion: Own and maintain the project management platform (e.g., Asana, Monday.com, Trello), ensuring tasks, deadlines, and priorities are accurate and up‑to‑date.
• Cross‑Functional Coordination: Facilitate collaboration between creative, content, social media, digital, PR, website, and other marketing departments.
• Deadline Stewardship: Monitor open tasks, flag delays, and follow up with team members to keep projects moving toward completion.
• Priority Alignment: Work with the executive team to distill and communicate priorities to the appropriate stakeholders.
• Communication Hub: Serve as the conduit for information flow, ensuring every team member has the context and resources needed.
• Meeting Excellence: Prepare agendas, capture action items, document next steps, and ensure follow‑through after meetings.
• Process Improvement: Identify bottlenecks, propose workflow enhancements, and implement best practices to increase agency efficiency.
• Executive Support: Handle ad‑hoc administrative tasks, calendar management, travel arrangements, and any other responsibilities that keep leadership focused.
• Client‑Facing Projects: Assist with client deliverables, internal initiatives, and project scoping as needed.
• Data & Reporting: Compile project status reports, KPI dashboards, and post‑project retrospectives for leadership review.
• Resource Planning: Coordinate resource allocation, including freelancers, vendors, and internal talent, to meet project timelines.
• Risk Management: Identify potential risks, develop mitigation plans, and keep stakeholders informed.

Essential Qualifications

• Proven experience supporting C‑level executives or managing complex projects in a fast‑paced environment.
• Strong organizational skills with a meticulous eye for detail.
• Proactive mindset: you anticipate needs and act before being asked.
• Excellent written and verbal communication; comfortable holding people accountable in a professional manner.
• Ability to juggle multiple high‑priority projects simultaneously and distinguish urgency from importance.
• Resourceful problem‑solver who thrives on independence and initiative.
• Tech‑savvy: proficient with Google Workspace, project management tools, email marketing platforms (e.g., Constant Contact, Mailchimp), WordPress (basic editing), and remote collaboration tools.
• Experience with design or prototyping tools such as Figma, JotForm, or SurveyMonkey is a plus.
• Prior exposure to a marketing, advertising, PR, or creative agency setting is highly desirable.

Preferred Qualifications

• Experience with agency‑specific workflow systems (e.g., HubSpot, Salesforce, or custom dashboards).
• Background in data analysis or reporting to provide actionable insights to leadership.
• Knowledge of SEO, SEM, and social media analytics.
• Fluency in additional languages (Spanish, French, Mandarin) is a bonus.
• Certifications in project management (PMP, Agile, Scrum) or related fields.

Core Skills & Competencies

• Project Management & Execution
• Strategic Planning & Prioritization
• Stakeholder Management
• Process Optimization
• Communication & Interpersonal Skills
• Adaptability & Resilience
• Tech Proficiency & Quick Learning
• Attention to Detail & Accuracy
• Analytical Thinking & Problem Solving
• Leadership & Mentorship Potential

Career Growth & Learning Opportunities

At brighthush, we believe in nurturing talent and providing clear pathways for advancement. As the Senior Executive Virtual Assistant & Agency Operations Project Coordinator, you’ll:

• Gain intimate knowledge of agency operations, client strategies, and industry trends.
• Develop leadership skills by managing cross‑departmental initiatives and influencing executive decisions.
• Participate in mentorship programs with senior leaders.
• Attend industry conferences, workshops, and training sessions to stay ahead of emerging marketing technologies.
• Position yourself for future roles such as Operations Manager, Project Director, or Chief of Staff.
• Earn professional certifications and receive support for continuing education.
• Contribute to internal knowledge bases and best‑practice guides that shape the agency’s future.

Work Environment & Company Culture

brighthush fosters a collaborative, inclusive, and high‑energy atmosphere where ideas are valued and innovation is rewarded. Our team enjoys:

• Flexible remote work arrangements with a hybrid option for in‑office collaboration.
• Open communication channels and a flat hierarchy that encourages initiative.
• Regular team‑building activities, both virtual and in‑person.
• A culture that celebrates wins, learns from failures, and continuously iterates.
• Access to cutting‑edge tools and resources that empower you to deliver exceptional results.
• Cross‑disciplinary learning opportunities, such as shadowing designers, copywriters, and data analysts.
• Employee‑run innovation labs where you can prototype new ideas and test them with real clients.

Compensation, Perks, & Benefits

While specific figures are tailored to experience and role scope, brighthush offers a competitive salary package that includes:

• Performance‑based bonuses tied to agency growth and project success.
• Health, dental, and vision insurance.
• Generous paid time off and flexible holiday scheduling.
• Professional development stipend and reimbursement for certifications.
• Equity or profit‑sharing options for long‑term contributors.
• Wellness programs, including gym memberships and mental health resources.
• Monthly team lunches, quarterly retreats, and a yearly company‑wide celebration.
• Technology stipend to set up your home office or upgrade your equipment.

How to Apply

We’re excited to learn about your unique journey and how you can elevate brighthush’s operational excellence. Please submit a tailored application that includes:

• Your track record of supporting executives or managing multi‑disciplinary projects.
• Examples of how you’ve streamlined workflows or improved project visibility.
• Specific project management platforms you’ve mastered.
• Strategies you use to keep multiple stakeholders aligned and deadlines met.
• Your availability, preferred working hours, and any constraints.
• Why you believe you’re the perfect fit for this role and how you’ll add value to brighthush.
• A brief portfolio or case study that showcases your impact (if applicable).

We encourage you to share concrete anecdotes rather than generic statements. Your story will help us envision how you’ll become an integral part of our team.

Join brighthush Today

Become the engine that powers our creative vision, the guardian of our project timelines, and the trusted partner to our leadership. If you’re ready to take ownership, drive impact, and grow alongside a forward‑thinking agency, we want to hear from you.

Apply now and let’s build the future of marketing together.